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Gay Ad Market Tops $212 Million - Media Post Pub., 5/11/06

Amelia has Two Mommies...
and a Loving Extended Family
- Petaluma Argus Courier, 5/10/06


Gay Americans Are Out - Edge NY., 5/4/06

Study: Gay Market is "Very Media Oriented" - Media Buyer Planner., 4/26/06

For Gays, the Media is the Messenger - Media Life Research., 4/26/06

Arts & Ideas: All gay, all the time - U.S. News, 7/20/05

The Rainbow Connection - Broadcasting & Cable, 7/25/2005

Bi-Bi Broadcast, Study Reveals Gays, Lesbians Prefer Cable -
May, 2005

Gay characters on TV not always politically correct, nor uniform, but isn't that the point? -
Variety - April, 2005

A Gathering of Minds - Variety
- April, 2005

Niche Market Attracts Diamond Ring Designer Behr -
Diamonds.net, April, 2005

Gay TV: What Do You Watch & When Do You Watch It?
by 365Gay.com Entertainment -
365gay.com - 2005

Take Pride in Your Brand -
brandchannel.com - 2004

Coming out to shop - Gay and lesbian consumers are a new driving force in the marketplace -
DDI, November 2004

Windy City Times
- October 27, 2004

Older, Wealthier Gay Voters Support Kerry- Advocate, October 21, 2004

Laguna Beach Gays Opt Less for Marriage- LA Times, March 2, 2004

Viacom Plans a Gay Channel, But Reception Isn't Clear- The Wall Street Journal, March 29, 2004

Gays Access News, Influenced by Ads- ClickZ Nerwork, May 17, 2004

Expo focuses on businesses owned by and catering to gays
- SanDiego UNION-TRIBUNE, April 30, 2004

Do gays and lesbians mean business?- Gay Lesbian Times, June 3, 2004

Straight Eye for the Gay Buyer- Ward's AutoWorld, April, 2004

Out and About- Media Week.com, March 17, 2004

Study: Few gays practice their religion- The Advocate, August 7, 2003

Gay Episcopalians Among Most Active in Church- Reuters, August 6, 2003

PlanetOut Posts First Profit, Helped by Personals Revenue- The Wall Street Journal, June 4, 2003

Gay market wooed at Miami Beach expo- The Miami Herald, April 5, 2003

Travel agency prospers by catering to gays- ContraCosta Times, March 2, 2003

Survey gives clear picture of gay community
- The Miami Herald (business page), November 4, 2002

Marketing survey nets thousands of responces- The Miami Herald (business page), August 26, 2002

Big Business looks to the rainbow- The Miami Herald (business page), August 26, 2002

USA TODAY Snapshot–GLBT Marriage- USA Today (front page), June 19, 2002

Marriage Law Becomes Gay Priority- The Detroit News, May 20, 2002

Queer as Folk named favorite show in GLBT poll- The Advocate.com, March 5, 2002

USA TODAY Snapshot–Goverment Help of GLBT- USA TODAY (front page), February 22-24, 2002

Viacom Hatches Gay Network- Forbes.com, January 14, 2002

Advertisers seen welcoming gay-oriented TV network- Entertainment - Reuters, January 10, 2002

Gay tourism sustains Fort Lauderdale through tough economic times- South Florida Sun-Sentinel News, November 23 2001

A snapshot of gay and lesbian lives - The Advocate.com, November 16 2001

A Market Kept in the Closet- American Demographics magazine, November 2001

Survey details gay, lesbian spending habits- Newsday.com, October 19 2001

Survey looks at gay, lesbian consumers- The Post-Standard (Syracuse.com), October 16 2001

Gay purchasing power reaches new high- Gay.com, October 15 2001

Gays More Affluent, More Likely to Vote Than Other Americans, Survey Says
DiversityInc.com, October 15, 2001

Gay Purchasing Power A Significant Force, Major Study Reveals- metroG.com, October 13 2001

Survey directed to gays, lesbians- The Post-Standard (Syracuse.com), July 10 2001

Spending by gays, lesbians is focus of online survey - The Buffalo News, July 10 2001

Gay Census Makes us Count!- gaywired.com, July 9 2001

Gay/Lesbian Market Loyal to Message, Not Myth- LesbiaNation, July 9 2001

Breakthrough in Gay Consumerism- gaywired.com, July 9 2001

Overlooking Gay Consumers Could Prove Costly for Top Corporations- DiversityInc.com, April 19 2001



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Gay Ad Market Tops $212 Million
by Erik Sass, Thursday, May 11, 2006

ADS WITH SPECIFICALLY GAY-THEMED CONTENT generated $212 million in revenue in 2005, a 2.5 percent increase over 2004, and represented 50.3 percent of total advertising in gay-themed publications--a marked increase from 9.9 percent just three years ago, according to a study by Prime Access Inc., a GLBT ad agency. Beyond the obvious implications for GLBT marketing, the expansion of gay-themed advertising is an interesting case study for other niche marketers.

"Marketers used to approach the market by taking whatever mainstream advertising they had and running it in GLBT publications, but that's changed," according to Howard Buford, founder and president of Prime Access, who explained: "The bar's been raised. Now, more and more, the ad content is targeting the gay audience." With GLBT audiences, as with other minority and niche target demos, this approach pays off, Buford said: "The more targeted the advertising, the greater response in terms of recall and eventual purchase patterns."

In part that's because media targeting readers with themes related to their self-identification produces a higher degree of engagement, Buford explained: "Certainly you find that with gay and lesbian consumers, there's a high level of engagement with gay and lesbian media, and you find similar things with African-American media, including publications like Essence or Ebony."

Jeffrey Garber, president of OpusComm Group, Inc., also drew comparisons with other minority marketing strategies: "People are looking for ways to create an emotional bond with their audience, so they go after niche marketing in African-American, Hispanic, and Asian markets, and so forth. GLBT is another very attractive niche market."

GLBT audiences are also quicker to view their own consumer choices--and advertisers' strategies--through a political prism, bringing a conscious level of commitment to purchase decisions that often exceeds the population at large. Buford observed: "The gay audience in particular is very politically active... and they're very conscious of brands that support the GLBT community." For example, after the conservative American Family Association launched a boycott of Ford for advertising in gay publications, gay groups advocated a counter "buycott" to reward Ford.

"It's not surprising that advertisers are paying more attention to the GLBT market because of brand loyalty," remarked Garber. "You'd be hard-pressed to find another group that demonstrates that degree of brand loyalty."

By the same token, GLBT-themed advertising is a useful model for niche marketing generally, Garber said. "In the end it's like anything else: if you want to reach the GLBT market, it takes a media mix. It takes gay media, which is a cornerstone--but then you also have general media like mass-market radio, TV, print, and the Internet. To reach them, you're really going to have to roll up your sleeves and use both types effectively." He concluded: "If you put an ad in gay media, you do well. If it's gay-themed, you do really well. And if you participate in all forms of media with gay-themed ads, you hit a home run."





Amelia has two mommies ... and a loving extended family

Non-traditional families are a growing part of everyday life; meet one that will celebrate its first Mother's Day together - May 10, 2006

By BOB CANNING
FOR THE ARGUS-COURIER

There is an upper middle-class family that lives in a modest split-level home on a quiet cul-de-sac in an average American neighborhood. On the lawn across the street, a group of young neighbor kids is playing ring-around-the-rosie (yes, apparently the game is still alive), and the book "What to Expect the First Year" lies on the seat of a baby stroller at the front door. It all would be so Middle America if it were not for the fact that this west Petaluma family is comprised of domestic partners Pamela Asselmeier and Lisa Krieshok and their adopted 8 1/2-month-old daughter, Amelia Pearl Krieshok.

"The experience was a rough one," Krieshok recalls, "the negative response that we got early on, feeling rejected every month when no one responded to our adoption pleas. It kind of rips at one's heart."

Amelia, a plump, dark-eyed beauty with a happy disposition, came to the couple through the North Bay chapter of the Independent Adoption Center, which advocates an "open adoption" policy of voluntary communication between birth mother, adoptive parents and child.

Bruce M. Rappaport is executive director of the IAC. His organization views adoptive parenting as fully on par with biological parenting, and does not discriminate against same-sex couples or single gays who wish to adopt. With some 4,000 successful adoptions, he says, "most of our birth mothers, even after 15 to 20 years, continue to have meaningful relationships with their child's adoptive family."

Amelia's biological mother is an unmarried 22-year-old who already has two children, and because supporting them was a financial burden, she chose adoption. After reading Asselmeier and Krieshok's online profiles and "Dear Birthmom" letters, AmeliaÕs mother chose them because, according to Krieshok, "She told us, 'God told me to.'"

Both women are in their mid-40s, introspective and soft-spoken. They have successful professional careers -- Asselmeier is a real estate attorney who serves on the Petaluma Planning Commission, and Krieshok, who is a graphic artist/illustrator, designed the poster art for the 2006 Butter and Egg Days Parade.

"We've been together for eight and half years," says Asselmeier. "We're older, we've made our mistakes, and we know what we want and where we're going. And we were committed to growing a family together."

The women first applied for an adoption three years ago. Then in August 2005, their lives changed suddenly and irrevocably with one phone call. Asselmeier and Krieshok dropped everything and headed to a hospital in Sacramento, where they met two-day old Baby X for the first time.

"She was born on a Wednesday, we spent four hours with her on that Thursday, and we took her home on Friday," says Asselmeier. "When we were asked for a name for her birth certificate, we chose Amelia for aviatrix Amelia Earhart, a heroine, and Pearl, in honor of my grandmother."

All in all, the process went relatively smoothly and, as Krieshok says, "We're so grateful we didn't have to experience what others have gone though, like traveling to China or Kazakhstan for extended stays and shelling out obscene amounts of money."

Motherhood so far seems to be going swimmingly as well, and Kreishok calls "What to Expect the First Year" a valuable guidebook. Also, family, neighbors and friends have been helpful, caring and involved. At their "adoption finalization party," commemorating their sixth month of parenthood, about 40 guests attended, including Asselmeier's parents from Chicago and the baby's Kaiser Permanente pediatrician.

Asselmeier is a "confirmed Presbyterian," and Krieshok calls herself an "ex-Catholic." Both women understand that there are others who may not approve of their relationship, including Krieshok's "very religious brother," who, along with his wife and children, nevertheless, dotes on Amelia.

Says Asselmeier, "We might raise Amelia as a Buddhist, or some other spiritual belief based on morals and values that foster respect for the earth, all life and all people. These are the things that are really important, not someone's sexual orientation."

Asselmeier's sentiment addresses the Catholic Church's recent opposition to same-sex adoptions. "It's heartbreaking and it angers me," she says, "when they say we are not good enough to adopt without knowing us. I think most people in Petaluma don't make such unrealistic judgments. Our neighbors knew us before as good neighbors and now they know us as good parents."

The Rev. Dave Weidlich, pastor of Petaluma's First Presbyterian Church says, "We would absolutely welcome gay adoptive parents and their children in our church, Sunday School and school. That is our church's position, but I am also quite sure that our congregants would reach out warmly to the family."

The pastors of Petaluma's St. James and St. Vincent de Paul Roman Catholic Churches were both unavailable for comment. However, Bishop Daniel Walsh, Diocese of Santa Rosa, issued a statement that read in part: "I do not condemn the good people who are attempting these adoptions or question their motives, but É one of the Church's requirements for baptism is that the child be raised in a Catholic family where the child can be educated and formed in the faith. In a same-sex union it is questionable whether this requirement can be fulfilled."

Despite impending legislation in several states to ban such adoptions, 15.7 percent of lesbians and 5 percent of gay men in the U.S. plan to adopt in the next three years, according to a 2005-2006 online survey (www.glcensus.com) conducted by Syracuse University in partnership with OpusComm Group, an advertising and public relations agency.

With little Amelia thriving, her two mommies are looking forward to their first Mother's Day together. "We're going to have all Amelia's honorary mothers and grandmothers over for brunch," says Krieshok, "to celebrate Amelia coming into all of our lives."




97% of Gay Americans Out, Says New Census - Thursday May 4, 2006

A new census conducted annually by the School of Public Communications at Syracuse University suggests that 97-percent of gay Americans are out to their families, friends and at work.

That statistic, which some activists are suggesting seems unreasonably high, is partnered with several other percentages in the "Gay/Lesbian Consumer Census Online," conducted in partnership with the media relations group OpusComm.

A spokesman for the census says the GLCensus is the largest annual GLBT study, with nearly 5,000 national responses. The goal of the census is to help paint a clearer picture of GLBT people - their relationships, their families, their politics and their consumer and media habits.

"When it comes to relationships, children, economics, employment, the GLCensus reveals that the national gay community is one that is comprised of a population that is deeply seated in values and concerns, not unlike the rest of America", comments Jeff Garber, President of OpusComm Group.

That 97% statistic is comprised of findings from a number of questions. A deeper look at the survey finds 85% of respondents are out to family, 95% to friends and 74% at the workplace.

Additional findings from the survey include:

• 53% of females are partnered versus 42% of males with the largest percentage together between 4 - 7 years

• 32% of males and 66% of females plan on adding children to their family in the next 3 years

• 12% of males and 15% of females are employed by a government entity

• 57% of males and 45% of females live in cities

• 67% of males and 72% of females are registered Democrats

• 77% respondents feel legal recognition of same-sex marriage for tax, estate and insurance purposes extremely important in voting for a candidate






For gays, the media is the messenger

A new study tracks what they read and watch - By Diego Vasquez, Apr 26, 2006

Could “Will & Grace” be inspiring the gay population to come out of the closet? According to a new GLCensus Partners study, performed by Syracuse University and OpusComm Group and released yesterday, it just might be. The percentage of gay, lesbian, bisexual and transgender (GLBT) individuals who identify themselves as out has risen from 93 percent to 97 percent in the past four years, and the study’s authors say it could be attributed in part to media, such as “W&G,” portraying their lifestyle in a more positive light. The past few years have seen more accurate representations of gay lifestyles than ever in the media, leading many straights to stop fearing gays as they learn more about them. The annual study examined the buying, media usage, political and personal habits of some 5,000 GLBT respondents, most of them between the ages of 18-24. Among the study’s other findings: two-thirds of women and a third of men plan to have or adopt children in the next three years, and nearly 14 percent work for the government. Jeffrey S. Garber, President and Co-Founder of the OpusComm Group, talks with Media Life about the importance of targeting gays in advertising, their fondness for The New York Times, and why they like Showtime and HBO much more than the average TV viewer.

What did you find most surprising about this study?

I think it’s surprising on a couple of levels. Through the years there has been an increase in those who feel comfortable being out to friends, colleagues, co-workers, etc. I think the increase of the presence of children and the consideration of having them in the next three years is interesting. Also, it’s almost a 50-50 split between the gay community living in urban areas compared to suburban areas.

From a media standpoint, I think it’s a community that’s very media oriented as far as what they like.

For instance, if you look at the top networks, we asked the question “What cable networks do you watch?” There’s a gender split between men and women. With males, out of the top five, you have two premium channels, HBO and Showtime. If you were to look at the top five most popular cable networks [among the general public], I’d doubt any of them would be premium. In GLBT males you have two.

Bravo and A&E continue to be perennial favorites, as well as Comedy Central. People think it’s just about gays watching images of themselves. The answer is yes they want to, but it doesn’t mean the programming has to be all gay-oriented.


What patterns did you find in gays’ media usage? Does it differ from the way straights use media?

The question always is, is there a difference, and the answer is yes. We just talked about cable networks. HBO has shows like “Six Feet Under” and “Sex and the City,” with themes that resonate in the gay community. If we look at the TV shows, No. 1 is “Will & Grace” for males, then “Queer as Folk,” “Queer Eye,” “Desperate Housewives,” “Six Feet Under,” “The Sopranos,” and this shocks me, it’s “The Simpsons” and “Golden Girls” in syndication.

Then “South Park,” “Ellen” and “The Daily Show.” What I think is interesting with “Ellen,” it’s syndicated and mainly considered afternoon fare. Once again. if you ask general public, they’d probably list primetime shows, maybe with the exception of women listing “Oprah.”

GLBT Females say “The L Word,” then “Ellen,” “Will & Grace,” “CSI,” “Law & Order: SVU,” “Queer as Folk,” “Jeopardy,” “American Idol,” “Dateline,” “Friends” and “Cold Case.” Also, “Idol” is No. 1 nationally, but it doesn’t appear in the top 10 among gay males.


How important is gay content in influencing gay viewers’ TV watching habits?

I think it’s huge. You’re talking about a community that doesn’t see a lot of their images on TV or movies. If you do, it’s with rare or false stereotypes, and there are few glimmers of things being done well. As people embrace their identity, they want to see themselves in America on TV and in the movies.

They want a glimpse into how other gays live, and they want positive representation so when friends and colleagues see it, they have a better understanding of who they are.


Do gay men and women have many shared tastes in magazines? Why or why not?

For magazines among males, No. 1 is Men’s Health, then Details, Time, Consumer Reports, Men’s Fitness, National Geographic, GQ and AARP.

What that says is they have varied interests. Health and fitness is a concern, but Consumer Reports at No. 4? That goes along with the philosophy of the gay consumer tending to research products they’re interested in. Purchase preferences are based on quality first, and Consumer Reports is identified as a prime tool for that research.

Among females, it’s People, AARP, Time, Readers Digest, National Geographic, O-the Oprah Magazine, Better Homes and Gardens, Consumer Reports and Cooking Light. Not sure again if Consumer Reports would be in top 10 among the general public. Time is No. 3 for both men and women, and I’m curious if within [straight] males or females there’s a newsweekly in the top three.

News is important on TV and print for the GLBT community. There isn’t a day that goes by without legislation debate about their rights.


What most influences their preference in newspapers? Are they big local newspaper readers?

The New York Times is the No. 1 national newspaper, then USA Today, The Washington Post, The Los Angles Times, The Wall Street Journal and the Dallas Morning News. Hands down, The New York Times is at 15 percent and USA Today is at 10 percent.

I think it’s a combination of both local and national, it all depends—36 states still don’t have anti-discrimination laws that protect in employment and housing, and in those areas local may be a little more important. I think it all depends on where you live. If you’re in a state that’s pretty embracing, you may read the news but may not be as driven to read it because you’re not still fighting for rights.


How much do gays take into consideration the gay-friendliness of consumer products such as beer, car rentals, insurance, etc.? Does that influence their loyalties more than say cost or customer service?

I think what affects the different categories is this: Is there an advertiser that’s actively courting the gay market, and if so, in a compelling way?

If you’re a beer company, you have a good chance if you’re going after the market, using gay-themes in ads and doing it within gay media.

Also, if you’re good to your own employees in terms of protecting their orientation, [that helps]. Those companies that do all of that have a great chance at going to the head of the pack. This should be exciting for advertisers because general consumers are so jaded, there’s a clamor to go for niche markets, and gay marketing is a prime example that allows that.

The common denominator across the board is the fact that quality is important. If there are two quality products, the one that advertises to the gay community will win. If they have a mediocre product but think they can bolster sales by going after the gay market, they’re in for a big surprise. There have been a few instances of this in the past few years, but it didn’t work out.


You found that 95 percent of gay respondents are registered voters. How much more politically engaged are gays than straights?

Well, you have to think in terms of this. The average American is concerned about politics, but once again, when there’s constant debate about can you marry, can you not, the wonderful thing in this country is you can vote periodically and voice your concerns. I think the need to be registered and active voter is very important. For the typical American, things like relationships or discrimination aren’t always an issue.

How important is the issue of gay marriage? Has it become more important since 2004, when the presidential election brought it to the fore and some cities and states began permitting it?

We asked a question on social issues: when voting for a candidate, rank the importance of the following criteria. Seventy-seven percent feel marriage is important, and then 73 percent were concerned about employment protection. Then it was parental rights, followed by legal rights for adoption, then anti-hate crimes. After that is HIV funding, which is a little down the line. A lot of younger people didn’t witness first-hand the HIV breakouts, which was at a time more severe.




Study: Gay Market is 'Very Media Oriented'
by Media Buyer Planner - April 26, 2006

The GLCensus Partners study, performed by OpusComm Group and Syracuse University, released Wednesday, surveyed 5,000 gay, lesbian, bisexual and transgender (GLBT) respondents and reported on the importance of targeting gays in advertising, writes Media Life.

Of the gay community, Jeffrey S. Garber, president and co-founder of the OpusComm Group, said, "From a media standpoint, I think it's a community that's very media oriented as far as what they like."

According to Garber, "People think it's just about gays watching images of themselves. The answer is yes they want to, but it doesn't mean the programming has to be all gay-oriented."

Gay content definitely influences gay viewers' TV watching habits. "They want a glimpse into how other gays live, and they want positive representation so when friends and colleagues see it, they have a better understanding of who they are," said Garber.

Though magazine preferences differed between gay men and women, Consumer Reports was among each gender's top ten picks. This falls in line with the theory that the gay community does more product research prior to purchasing, with quality being the number one factor.

"News is important on TV and print for the GLBT community. There isn't a day that goes by without legislation debate about their rights," said Garber. The New York Times is the top national newspaper, as 15 percent of respondents preferred it.

Marketers have a better chance of appealing to the gay market if they use gay-themes in ads placed within gay media.




Arts & Ideas: All gay, all the time
Here!

The cast of Dante's Cove.
Posted 7/20/05
By Victoria Hallett

When the Fab Five waltzed onto Bravo's Queer Eye for the Straight Guy two years ago, they were heralded as gay ambassadors to heterosexual America, capable of closing the cultural divide with superior hairstyling products and hip party tips. On The O.C. last season, Marisa briefly flirted with a lesbian love affair before pairing up with Ryan again, and on Desperate Housewives Bree reached out to her sexually confused teenage son by telling him, "I'd love you even if you were a murderer."

What do all of these portrayals of gay life have in common?

"They were for straight people," says Damon Ramine, the media director of the Gay & Lesbian Alliance Against Defamation (GLAAD).

After decades of glimpsing homosexual characters as cameos during "very special" episodes or in mostly asexual contexts on the shows Ellen and Will & Grace, gay and lesbian viewers now have three networks devoted entirely to them. On June 30, Logo rolled out to 13 million homes, becoming the first ad-supported gay network and joining two existing premium networks: Here!, available to 44 million viewers, and Q, accessible to just 1 million homes.

Now it's up to the trio to figure out what exactly those queer eyes want to watch. Logo debuted with "The Evolution Will Be Televised," a documentary about homosexuality in America. Stephen Tropiano, author of Primetime Closet: A History of Gays and Lesbians on TV and one of the experts interviewed in the program, thinks the kickoff was a bold one.

"[The documentary] tied the politics of the time with the culture much more than I expected, especially with the AIDS crisis," he says. Still, Logo is shying away from controversy by maintaining a low profile in these early weeks, airing innocuous fare like Can't Stop the Music, the Steve Guttenberg flick about the rise of the Village People, and a Melissa Etheridge music special. The network plans to roll out more-substantial original programming soon, including the series "Noah's Arc," about a black screenwriter in L.A.; comedian Scott Thompson's same-sex wedding show; documentaries on issues like being gay and Hispanic; and special programs, including GLAAD's media awards show.

Like Logo, Here! is balancing its catalogue of gay-themed films with a wide variety of its own shows, including movies and scripted programming. Boasting about the $50 million Here! has spent in the past year on such projects, network chief Paul Colichman says viewers will soon be able to tune into the submarine thriller Tides of War ("It's the gay Das Boot.") and Dante's Cove, a Dawson's Creek-meets-Buffy the Vampire Slayer teen drama that follows what happens when a young man breaks the curse a witch had placed on her gay husband. Q has found its niche covering events, like the Gay Games.

Which of these programs will be a hit? Paul Lindstrom, vice president of national custom research for Nielsen ratings, has been trying to measure gay television viewing habits for more than 10 years. So far, it looks like differences in gay and straight viewers are significant, particularly when it comes to shows featuring gay and lesbian characters. The top five programs among gay viewers are Will & Grace, Queer as Folk, Queer Eye for the Straight Guy, Six Feet Under, and Law & Order-no Everybody Loves Raymond in sight.

Arts & Ideas: All gay, all the time
(Page 2 of 2)

"Certain aberrations also make sense," Lindstrom says. "Basketball, related to the WNBA perhaps, has a much greater following among lesbians than women as a whole."


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"I hope Logo doesn't get caught in the trap of thinking all gay people are between 20 and 30 and live in urban areas," says OpusComm President Jeffrey Garber. "You want to program to your largest target audience. People in their 30s and 40s are at home more and can afford premium cable. If you focus too much on the MTV crowd, you lose potential."

And snagging as many viewers as possible is of course key-both for Here! and Q, which rely on subscribers, and Logo, which needs to convince advertisers that gays and lesbians are tuning in. Getting advertisers at all may be a struggle for the Viacom-owned network, given that companies have been traditionally reluctant to deal with the backlash that comes from supporting gay enterprises. But there are already a number of big names on board, including Orbitz, Subaru, Motorola, and Miller Lite.

As a business model, selling to gay America is a no-brainer, Colichman says.

"It's rare that the wealthiest niche is underserved," he observes. The officially gay networks may just be popping up now, but the fact that gay audiences are an attractive crowd hasn't been lost on other networks, particularly Showtime, which airs Queer as Folk and The L Word, two programs that have been particularly successful in the gay community for their characters and themes. Bravo topped the list of cable networks in the OpusComm study, which comes as no surprise to the home of Queer Eye as well as arts programming. "Gay culture leads to trends, and that's a de facto piece of Bravo," explains network President Lauren Salaznick.

"The LGBT audience is the sweet spot. They have high levels of education and income and they're high entertainment consumers," says Kirk Iwanowski, senior vice president of marketing for the Sundance Channel, which mostly shows independent films. "We have actively pursued that audience since we launched." That's part of why Sundance just formed a partnership with gay.com, one of the most popular websites among gay men, and has made a commitment to creating original programming with gay-themes.

The more gay images on television, the merrier, Ramine says.

"The existence of BET doesn't mean there shouldn't be African-American programming on other networks," he adds.




The Rainbow Connection
The gay community has money to burn, but few marketers know how to reach it

By Joe Mandese -- Broadcasting & Cable, 7/25/2005

Imagine if media buyers were unable to identify and target people who represent one of the most important consumer segments, a group comprising as much as 10% of the U.S. population and one with exceptionally high discretionary spending. Imagine that this group also consists of some of the earliest adapters of new media technology.

It's hard to imagine, but that's essentially how big advertisers and agencies have been planning media buys aimed at the gay/lesbian/bisexual/transgender (GLBT) market. Either they've ignored such consumers, or they've had to rely on crude data–and even guesswork–to figure out exactly who gay Americans are and how they use media.

But the gay market is coming out of the media closet, as major marketers begin recognizing its spending power and new media and research become available to reach them. Until recently, this has largely been a print-media phenomenon that has seen a surge in the so-called gay press–slick urban magazines and gay- community newspapers that now account for more than $200 million in annual ad spending. Largely on the basis of print success, big marketers are now earmarking ad budgets to reach gay consumers via TV. And with Viacom's launch of Logo, a major TV player is in the game, too.

Yet while marketers typically are loath to invest significantly without firm data and hard facts about their target audience, most continue to rely on instinct regarding gay consumers. "The gay and lesbian market has been Johnny-come-lately as far as media research goes," says Todd Evans, president and CEO of Rivendell Media Inc., a media-buying agency in Mountainside, N.J., which specializes in the GLBT marketplace. "It's almost nonexistent."

It wasn't until Absolut vodka jumped in a few decades ago that ad spending in the gay press took off. Evans, who publishes an annual tracking study on spending on gay print media, estimates it rose 28.4% in 2004 to $207 million. More important, he says, the list of advertisers in the gay press now includes 150 Fortune 500 companies.

Gay-specific ads

But the most important milestone, he says, is the fact that, for the first time ever, more than half the ads running in gay print-media outlets in 2004 were created specifically for the gay community, as opposed to mainstream ads in gay-media outlets. "That's a big development," says Evans, "because creating gay-themed ads requires a bigger advertising budget and a bigger commitment to the market."

While Absolut's success inspired competitors to jump in, the trend has occurred in other categories, too, including tobacco, travel, autos, entertainment, telecommunications and media–especially cable TV. In fact, a study released this month by Scarborough Research and the G/L Census Partners–a collaboration between the S.I. Newhouse School of Public Communications at Syracuse University and advertising and public-relations firm OpusComm Group–indicates that gay consumers are much greater users of digital media products and services, especially digital cable, premium channels and digital video recorders.

Given the fact that the GLBT market has some of the highest discretionary spending of any segment, it's no surprise that a major player like Viacom would launch a channel aimed at that market. Since its June debut, Logo has racked up 13 million digital-cable subscribers and is expected to be in 18 million homes when Comcast completes its rollout in the next few months. How many gay viewers it will actually reach is another story, and one that may not be told for some time.

"You've got to remember those subscriber numbers are households," says Adam Herman, senior VP/director, integrated media, at MediaCom, the New York-based media agency that handles one of the most proactive gay-TV advertisers: online travel service Orbitz. "It doesn't say how many gays are in those households or how many of them will be watching Logo."

Tiers of programming

To help Orbitz best target the gay community, MediaCom developed three tiers of programming. The first includes shows featuring gay themes or characters, such as Will & Grace and Queer Eye for the Straight Guy. The second tier includes shows that have "gay sympathy" but a predominantly straight audience, such as The Ellen DeGeneres Show, or have a unique appeal among gay viewers, such as a Liza Minelli special, according to MediaCom. The third tier includes shows that MediaCom's planners believe gays are likely to watch, including hip programs like The Daily Show.

Herman says Orbitz currently places spots only in the first tier: "Intuitively, we know we are reaching a gay audience this way."

The lack of data on gay viewers has pushed some to develop creative applications to infer it. When Bravo generated a hit with Queer Eye, NBC Universal's researchers came up with an innovative way of looking at Nielsen data, creating a custom demographic break based on same-sex adults living in the same household. They then edited out households where people were related or were known to be roommates and asked Nielsen's field representatives to make a judgment on whether they were gay households.

Conflicting results

The results confirmed what advertisers or programmers might expect gay people to be watching, says Horst Stipp, senior VP/director of primary and strategic research, at NBC Universal. But when a Nielsen committee looking into the measurement of gay viewers repeated the study, he says, it generated conflicting results–sending the committee back to the drawing board.

"The take-away from our research," Stipp adds, "is that the gay population is as heterogeneous and diverse as the general population."

That conclusion is similar to one uncovered by media agency MindShare, New York, when it conducted a study of gay/lesbian consumers and their media habits in 2003. "What we found was that their income was a little bit higher and their age a little bit lower than the average American, but otherwise, they looked like the mainstream audience," recalls David Marans, who was head of research at MindShare and is now an executive VP with IAG Research, New York.

The finding was a hot potato within media and marketing circles, which have historically positioned the gay market as being very different–and substantially more affluent–than mainstream Americans. While their incomes are reportedly comparable, Marans says, the primary distinction is discretionary income, as gay households tend not to have children and often have two incomes.

But the most important part of the study had nothing to do with the socio-economic aspects of gay consumers. It had to do with how they feel about the way marketers advertise to them; the gay community has proved fiercely loyal to brands that have been targeted specifically to them.

Says Marans, "There is a tremendous boost if you're an advertiser and you advertise in gay media."

 
MEDIA PATTERNS

Gay and lesbian consumers

Watch gay-oriented television programs

Weekly:

65% of males and 61% of females

Read gay-oriented magazines:

Weekly:

29% of males and 15% of females

Monthly:

30% of males and 36% of females

Read gay-oriented newspapers:

Weekly:

28% of males and 14% of females

Monthly:

20% of males and 21% of females

Visit gay-oriented U.S.—based Web sites:

Daily:

48% of males and 23% of females

Weekly:

31% of males and 29% of females

Monthly:

12% of males and 24% of females

Source: Gay/Lesbian Consumer Online Census, a collaboration of Scarborough Research, The G/L Census Partners and OpusComm Group





Media Daily News

Bi-Bi Broadcast, Study Reveals Gays, Lesbians Prefer Cable
by David Kaplan

DELL, TOYOTA, AMERICAN AIRLINES, AND Carnival Cruises are the considered the best brands by gay and lesbian consumers, a study released Tuesday by marketing analyst firm Scarborough Research said. Scarborough's "Gay/Lesbian Consumer Online Census," an annual survey of the demographics, lifestyles, and media patterns of approximately 8,000 gay and lesbian consumers, looked at several categories including travel, media, automotive, and computers. The analysis found that quality is a key factor in gay/lesbian consumer brand decisions. "Across the board, brands known for quality tend to be favored by gay and lesbian consumers," said Jeff Garber, President, OpusComm Group, a G/L Census partner. "From Dell computers to Toyota vehicles, gay consumers favor brands recognized for value and excellence."

In the media category, several premium cable television networks are popular among gays and lesbians.

HBO and Showtime appear in the top five cable networks, and Showtime's program "Queer as Folk" is among the top five television shows. Mainstream television shows with gay themes, such as NBC's "Will & Grace," are also popular among this cohort. "While it is no surprise that gay-themed programming is important to gay/lesbian consumers, it is interesting to note that several of their television preferences require access to premium cable services," Garber said. "The gay marketplace presents desirable demographics that marketers can tap into via niche programming available on premium cable networks."

The survey also noted that gay and lesbian consumers are avid travelers, and American Airlines is their airline of choice. Top domestic destinations include New York City and San Francisco, whereas Canada and Russia are popular for international travel.








The Revolution Has Been Televised
- Gay characters on TV not always politically correct, nor uniform, but isn't that the point?
 
By LAWRENCE CHRISTON


 
When the phrase "We're queer, we're here, get used to it" began floating in general circulation, it appeared that the new gay '90s had segued into the new millennium, if not with the crossbeam-and-plaster-shattering crash of
"Angels in America," then at least to the degree that the homosexual community and its subset of bisexuals and transgenders could enter the mainstream without being bashed on sight.

They had survived AIDS. They had survived murderous bigotry and the long silence of bearing the love that dare not speak its name. But aside from political gains and the reaffirmation of legal and civil rights, how did they
know they'd arrived?

They got on TV.

Small signs of coming out began, of all places, in the Reagan era, with the character of Steve on "Dynasty." Billy Crystal played a well-rounded gay on "Soap." The '90s began the range that stretched from Richard Simmons
flouncing on David Letterman's couch and two queen film critics Zorro-snapping on "In Living Color" to Bill Brochtrup's desk jockey John Irvin, whose affecting presence won him a place in the macho precinct of "NYPD
Blue."

Now, after "Will & Grace," "Ellen," "The L Word," "Six Feet Under," "Queer Eye for the Straight Guy" and other gay depictions on broadcast and cable, plus the impending launch of all-gay network Logo, it would appear that
the historic battle for acceptance and recognition has been won.

But before the gay -- or gay, lesbian, bisexual and transgendered community, as it likes to be officially called -- can dust off its hands and declare primetime victory, it's important to note that gay representation on TV over the
past five years has either leveled or fallen off.

While drama series have remained consistent, with the same number of shows in 2000 (11) as in 2005, the number of sitcoms that feature gays has dropped to five from 16 in 2000. In 2000, eight of those 16 comedies were on
network television, while now only two of the five are broadcast on the networks.

Michael Medved, film critic and nationally syndicated talk show host, doesn't view this as much a setback as a more realistic representation. "People think gay people are under-represented in Hollywood? I mean come on, it's
kind of ridiculous, almost laughable," says Medved, whose radio show is broadcast by Christian-oriented Salem Communications. "If you ask people who watch a lot of TV, their sense of the number of out gay people is much
higher (than it actually is). This is particularly true when you compare L.A. and a city like Grand Rapids."

Medved's views aside, there are other speed bumps ahead for the GLBT cause. Some are relatively minor, while others are of a potential magnitude that might lead future historians to ask, "Is Sean Hayes a revolutionary figure?"

The issue has to do with stereotyping. Is the tart, fey, innuendo-dripping swish, however entertaining, the right standard-bearer for the GLBT experience?

"We're all victims of stereotypes," says Jeffrey Garber. "It isn't just a question of how straight society sees gays, but how gays see themselves. If America sees the new gay as young, hip and physically attractive, that's hard to
live up to."

Garber is president of OpusComm Group, a research and marketing consultant organization that polls the GLBT community. Its latest online survey, conducted with the S.I. Newhouse School of Public Communications at
Syracuse U., tracked TV-viewing habits. It returned one general conclusion: ambivalence.

According to the poll, over 95% of viewers found the most accurate portrayal of gays in "Six Feet Under." Nearly 50% chose Ellen DeGeneres as their favorite performer, and nearly 70% of lesbians watch "The L Word."
Thereafter, the numbers scatter. Hayes' flamboyant Jack McFarland on "Will & Grace" was voted the most favorite and most negative character. The most popular show among males, "Queer as Folk," drew 26%, scarcely more
than one in four.

"Every minority," says Garber, "is happy at first just to see itself portrayed in mainstream media. It's only after time that they get impatient with one-dimensional portrayals and start looking for more realistic depictions. While
Jack (McFarland) is effeminate, doesn't have a job and lives off others, you also have the character of Will, who's more rounded if generally less popular. He's evolved over the years.

Most gay spokesmen and observers consider DeGeneres' coming out on "Ellen" as a milestone. "She had a successful series," says Garber. "She didn't use dirty language. She was like 'I Love Lucy.' She told lesbian jokes at the
2001 Emmys. Corporate and Middle America saw then that (her sexual orientation) was acceptable."

"I think gay media representation on the whole is more helpful than hurtful," says Jim Babl, a clinical psychologist with a private practice who works with gay students at UCLA in handling their coming out. "While the main
character in 'Will & Grace' is promiscuous, there's a couple in the background living a normal life. And you do see diversity in 'Queer Eye,' even if it's the prissy guy (Kressley) getting the ink."

However, while Babl sees stereotyping as a part of gay culture much like stereotyping in any other -- whether it's boyz in the 'hood, the cholo lowrider, or, for that matter, the monochrome suit of the boardroom exec -- he sees a
danger.

"There's a lot out there who say, 'We're camp, let's show everybody,' and other gays and lesbians who want to tone down the in-your-face aggressiveness," Babl says. "While the general mood of the country -- even if it's not
ready for gay marriage -- is to support equal rights across the board, the culture in America is based on fear right now."

Indeed, Babl touches on a topic that many in the GLBT community are seriously debating: that the last presidential election was decided in part by the mobilization of religious conservatives against gay marriage.

"Stereotyping has set the movement back," says Howard Rosenberg, a Pulitzer Prize-winning TV critic who now teaches at USC. "I thought 'Six Feet Under' was a healthy depiction, and without Ellen -- who I always reacted
well to -- there never would've been a 'Will & Grace.' I thought they kept the show going by making it convenient to laugh at gays.

"I find 'The L Word' irritating. It's a poor woman's version of 'Sex and the City.' It says every other woman in the world is gay and lipstick gorgeous. It's so slick it's like having sex through Plexiglas.

"The problem is," Rosenberg adds, "is that the whole country is running scared. The discussion isn't as wide-ranging as it should be. You'd think Larry King would have someone else other than Jerry Falwell on his Rolodex
when it comes to gay issues. Falwell is one of those people who insist it's all choice, like the difference between living in Beverly Hills and Pacoima. Stereotypes hurt, no matter who you are."
 
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A Gathering of Minds
Ten movers and shakers from the showbiz and media worlds offer their views on gay entertainment and the prevailing cultural and
political climate
 
By STEVEN KOTLER


Depending on how you look at it, 2004 represented a watershed year for the gay community. Every major entertainment company now has a division aimed at the gay, lesbian, bisexual,transgender (GLBT) market. Advertisers are suddenly awake to the fiscal potential of a demographic that's 22 million-30 million strong, according to a recent study conducted by OpusComm Group and Syracuse U.

On the other hand, the issue of gay marriage is as divisive as ever, an emboldened Federal Communications Commission is mulling policing basic and premium cable, and the lesbian kiss is fast becoming a sweeps week staple -- a sign that the laddie magazine approach to luring viewers still wins out over complex, ongoing plotlines about gay relationships.

To wit, Variety assembled a panel of gay and lesbian industry leaders to address these issues and others. They include: Alan Poul, exec producer of "Six Feet Under"; Craig Zadan and Neil Meron, whose producer credits include the Oscar-winning "Chicago"; Bruce Cohen, Academy Award-winning co-producer of "American Beauty"; Howard Bragman, one of the founders of
PR firm Bragman, Nyman, Caferelli and now a private consultant; Ilene Chaiken, creator of "The L Word"; comedian Sandra Bernhard, whose stage show "Everything Bad and Beautiful" has been touring to critical acclaim; Ron Cowen and Dan Lipman, co-creators of "Queer as Folk"; and Jeffery Garber, president of market research firm OpusComm. Steven Kotler moderated.

The following is a partial transcription. Please click here to view clips of the panel.

Variety: According to current market research the gay community represents about $610 billion worth of spending power. Have we even begun to tap the market's potential?

Jeffrey Garber: It's enormous, but for the most part untapped. For those that go after it in an aggressive or compelling way, it could be huge.

Howard Bragman: What's equally important is the gay sensibility, which is what's leading the marketplace now.

Bruce Cohen: I agree, but I think part of the power of the gay sensibility is that the rest of the market likes the same types of hip stuff. If the gay community was over here and everyone
else was over there, then we wouldn't have nearly as much power.

We should remember that as much as the gay and lesbian community is going to want and embrace their own programming, on a Friday night they also want to see Jennifer Aniston and
George Clooney and Julia Roberts every bit as much as the straight community.

Ilene Chaiken: I think the flip side of that is the gay market is incredibly loyal and fervent because they actually feel a sense of responsibility to our shows and to patronize all of the
institutions that support our shows because they know that everything's still really tenuous.

Garber: One caveat is quality. I think 15 years ago, gays were thrilled to death just to see themselves on the landscape, but weren't necessarily discretionary as to how they appeared.
Fast-forward to 2005, where they are very critical as to how they are being portrayed.

Variety: How fair or accurate are the portrayals on television right now?

Sandra Bernhard: I think, with a few exceptions, it would just be nice to see a little bit more reality in all characters on TV, and this spills over into gay characters as well. They've just
become cartoons: leaping, lisping fags and butch dykes. If they do have straight girls on shows kissing it's just to titillate and then the storyline is never followed through.

There was a continual growth in both the number of gay characters and in their relative accuracy and diversity up until about five years ago. That was a period when even every network TV
show had to have a gay character. Even though a lot of those were superficial, at least they were there.

Ron Cowen: Sometimes, when you're a little too accurate in your portrayals, people don't necessarily want to see that.

Bragman:Thank God for cable. On network TV we're a community held together by our sexuality, but we're all neuters. On network TV gay men do not have sex.

Neil Meron: But again, the point is that because there are so few portrayals, those characters take on this added weight.

Poul:There was a point, early on, when every gay character had to be a mini-ambassador. At least we got past that and can create characters to fulfill storytelling needs.

Craig Zadan: You have to differentiate between cable and network television because, as time goes on, you're going to see things getting far worse than they are now. In 1995, we did
"Serving in Silence" ("The Margarethe Cammermeyer Story") on NBC. It would not be on network television today.

Cowen: When (Dan Lipman and I) wrote "An Early Frost," which was the first (TV) feature about AIDS back in 1985, we had to jump through the hoops, but we did get it on. I give NBC
credit for that. But I absolutely believe that movie could not be made (for a network) today.

Cohen: I'll make one small, though specific counter-argument for network television, which hopefully bodes well for the future. "The OC" is doing a major lesbian arc right now with Mischa
Barton, one of the sterling jewels of "The OC" crown. They did a makeout, open-mouth kiss with tongues three weeks ago. Several years ago that would've caused a complete explosion, but it
flew completely under the radar of all the people that are against this stuff.

Fox and "The OC" must have faith in their audience, in that younger demographic, that they're not even going to blink an eye one way or another. The younger generation really doesn't care.
Same-sex marriage is fine by them. And we have to understand, when we were growing up, gays were invisible. I take heart in the fact that (compared to) when I was a kid and came home from
school to watch "Bewitched" or "My Three Sons"; today they get to watch "Will & Grace."

Bragman:In the next 10 to 20 years, when the political landscape changes and the people who are younger now are in power, it's gonna be a nonissue.

Poul:There's no question that the current rollback that we're experiencing, at least in terms of the networks, is inextricably linked to the political climate.

Bragman: If gay people do the same things that straight people do the show's gonna get slapped with a warning, "Don't watch this, Mature Audience." In the same way, the MPAA will give
a movie a harsher rating for a gay sexual scene than they will for a heterosexual sexual scene that shows the same thing or more.

Garber: In our research, the biggest problem with straight America understanding gay people is that when you think of gay, you think of sex. When you think of straight, for the most part,
you don't think of sex.

Cohen: Not to mention that sex sells. So, it's kind of a can-we-have-our-cake-and-eat-it-too? situation. If we want to divorce ourselves from that image of sex, then we may not be on the
cutting edge of people wanting to dress like us, drive the same cars we do and watch the programs we watch.

Dan Lipman: I don't quite agree with you. Over half our audience (for "Queer as Folk") is straight. That was a big surprise to Showtime. Frankly, that was a big surprise to us.

Zadan: You know, we would've been having a different discussion a year or two ago. Now, there are as many people who don't want "Saving Private Ryan" broadcast as there are who don't
want to see gay people on television.

We're entering this McCarthyesque period right now with the FCC. What's about to happen is going to be quite frightening. (Neil Meron and I) had firsthand experience on this with "The
Reagans." I think it's the first time ever that a major event for sweeps was taken off the air two weeks before broadcast because conservative Republicans attacked the show and made threats,
and it was bounced on to Showtime. That was the beginning, and it's going to get worse and worse now that the FCC says they're going after cable.

Chaiken: They won't stop because they're being successful.

Poul:The implication is that gay people now need to find representations of ourselves that don't scare straight people. But I don't buy that. I think the primal need of most gay audiences is to
see their own lives reflected in some meaningful way, not to alienate a straight neighbor. I think what we're dealing with is not ordinary straight people being turned off by representations.
We're dealing with a concerted effort by the people who control the government to roll back the clock.

Variety: If you know that a lesbian kiss is titillating to the straight community, how do you actually work that into a storyline in a way that has value and meaning?

Chaiken: In the particular instance of "The L Word," there's no point in resisting it. We all know that there are some people, straight men presumably, who are watching the show for
salacious reasons. I'd like to think that some of them tune in for that reason and stay for other reasons.

Lipman: On "Queer as Folk" we actually have a similar situation in reverse. We found straight women love watching these guys, which came to us as a surprise. I don't think straight women
in our culture have really been exposed to that, unless they rent gay porn.

Variety: Why are feature films still lagging behind television in their depiction of gay characters?

Poul:e task of telling complex, adult stories about interesting characters has fallen to television, and cable television in particular. Whereas a much larger number of features are films that
expressly fit into a genre framework where one of the soldiers in the alien movie might be gay, but it isn't really going to add that much to the story.

Chaiken: The task of a feature is to capture the largest part of the audience in one fell swoop. They don't have the luxury of building from a core, loyal audience and then drawing in other
people.

Bragman:But the other side of that is the gay independent film world is thriving. There's more product than ever, there's more diversity than ever.

Meron:You know, it's just not gay films that are having problems at the studios, it's anything that has any sense of import unless it's an event film, a tentpole or a genre movie.

Variety: How much responsibility does the Hollywood GLBT community have for getting involved in the issue of gay marriage?

Bragman:You know, we all have to make a living first and then we do things that we're passionate about for our activism. Sometimes they come together, but they don't always come
together.

Cohen:Our primary job is to entertain. And as long as audiences are entertained they'll get a message from it if there's one to be gotten. In most cases, the minute that they sense they're being
preached to, they're turning to "The OC."

Chaiken: We're portraying characters not politics. We all have politics in our lives. The people we portray have politics in their lives inherently, but you can't make it didactic.

Variety: Is there a conflict in the need to create compelling entertainment and the need to accurately represent a minority?

Bragman: There's an inherent conflict in representing anybody well in the media. If you're talking about a sitcom, you've got 22 minutes a week to do it. If you're talking about film, you've
got 90 minutes to do it. And trying to present any characters of any depth in that time frame is very hard. But it's hard for African-Americans and Latinos and everybody else.

Bernhard: And Jews and Asians and Irish. You know, in the end, everybody's a little bit cliche when you're going for comedy.

Variety: What do you think the critical issues are that we're going to be dealing with in the next couple years?

Zadan: Broadcast censorship. You can't underestimate how much further the government is going to go to restrict programming. And I think that every broadcaster is terrified right now. And
there's a fine line between how much you fight it and how much you give in. I think that ABC took a very bold stand and went ahead and broadcast "Saving Private Ryan" anyway, even
though they could've been fined billions of dollars. If they had to pay the fines, stations would have gone bankrupt.

Bernhard: You know, the red states should not be allowed to have any entertainment. I really think that's the way it should shake down. Let them have narrowcasting -- two or three
Christian-oriented broadcasts. And if there's anybody out there that wants something else, then they're going to have to move to the blue states.

Zadan: I think there are snapshots: One snapshot is "Saving Private Ryan." Another snapshot was "Nightline," when Ted Koppel was reading the war dead from Iraq and all those stations
wouldn't broadcast it. There are so many of those little moments that when we look back we're going to see them as signposts.

Bragman:When Janet Jackson exposed her breast, 98% of the letters and emails that came in were from two groups.

Poul:Yeah, but the media ate it up. Right now the prevalent issue (censorship) is one that dwarfs gay and lesbian issues. It's a freedom of expression issue that goes way beyond sexuality.

Variety: If you look at the numbers on the Christian right, they're basically the same as the numbers on the gay community.

Meron: But those Christian groups are incredibly well organized.

Bernhard: Here's the issue: Because gay people are creative people, they're living their lives. They don't want to spend 10 hours censoring the people that make them nervous. We don't care.

Meron:The Christian right-wing movement speaks in one voice. The gay community celebrates diversity. But so much diversity -- which, I think, is the thing that makes the gay community
so wonderful -- might also be the thing that prevents us from being as organized and powerful.

Chaiken: That's always been the problem of the left.

Zadan: I'll never forget, we were in San Francisco about to start shooting the Harvey Milk story, with Oliver Stone directing and Robin Williams playing Harvey Milk. Warner Brothers
thought we call a town council meeting because they wanted the gay community to cooperate.

Bragman: One woman stood up and said, "Don't portray every lesbian as a butch dike and every gay man as an effeminate queen." Twenty minutes later, a guy stood up and said, "Don't forget
effeminate queens and butch dykes, they built this community."

Zadan: Somebody said, "Don't show Harvey Milk promiscuous because they're going to say that's how AIDS was spread." Another person said, "That was a time of promiscuity, if you're not
showing that, it's not accurate." By the end of the evening, we had thousands of opinions about what should or shouldn't be in the movie and you started to realize that there's no such thing as
a gay community.

Variety:Fifteen, 20 years ago if an actor played a gay character, it might have signaled the death knell of their career. But we've had actors like Tom Hanks and Dennis Quaid play gay
characters in critically acclaimed films and it seems nowadays, Hollywood's much more accepting of straight actors playing those roles.

Bragman: Except gay actors can't play straight. Straight actors can play gay now but gay actors aren't believable in straight parts.

Poul: There's also a distinction between a role in feature film that's a one-time opportunity and a role on a television series. When you're coming in to be cast in the pilot, you essentially sign
a five-year contract. For instance, on "Six Feet Under," when we were casting the roles of David and Keith, which we thought were great roles, we thought we'd have no trouble getting a higher
level of name actor. But the most common response was, "They're great roles. If it were a movie, I'd do it in a second, but I'm not going to be trapped on TV for five years playing gay."
Because there's this perception, valid or not, that on television the audience tends to identify the actor with the character more and rather than thinking they're an actor playing this role.

Variety:We seem to be getting mixed signals from Gov. Schwarzenegger, who initially seemed sympathetic to gay rights but has resorted to calling legislators "girly men" if they don't agree
with his policies.

Bragman: He's doing a balancing act on the edge of a razor blade. He was elected in a state that's very liberal, yet he gets a great deal of support from the Republican Party and he doesn't want
to piss anybody off. On a personal level, I happen to know he's very good on our issues, but he's not going to do himself in and say that for his big power play. He still thinks he's going to
be president.
 
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Niche Market Attracts Diamond Ring Designer Behr
By Jeff Miller
 
 
Udi Behr lived through three wars and one infamously tragic September morning in New York City. Now the "Trillion diamond ring designer" is following in the footsteps of corporate giants --General Motors, Subaru of America, IBM, JP Morgan Chase, Jet Blue, and American Express-- by reaching out to the gay and lesbian marketplace. Trillion diamond rings use the triangle as a positive symbol of devotion.

Love & Pride is the brainchild of Behr, 43, who launched the collection in New York City on April 7, 2005. According to the company, the designs are the first collection of wedding bands, engagement rings, and other jewelry created specifically for same-sex couples. Behr is a native of Israel, but he moved to New York in 1983 after learning the diamond trade in Tel Aviv. Behr's previous designs have sold at Saks, Fortunoff, and Macy's, but for his latest venture he met resistance.

"When I saw Mayor Gavin Newsom stand up for gay couples in San Francisco last year, I decided I had to do something too," Behr said. "As a jewelry designer, the natural thing was to lend my support with a new jewelry collection." But Behr says jewelry retailers declined to carry the line, so with $2.5 million from investors Behr staked out the Internet as the company's sole way in which to reach its niche customers.

The Consolidated Management Associates trade show firm in New York City hosts an annual Gay Life Expo, and it puts the average earnings of gay and lesbian couples that attend their shows well above the national average. “Visitors at the Expo earn an average of about $93,000, but it varies year to year,” Steven Levenberg, the company's chief operating officer, told Rapaport News.

The demographics of gay and lesbian consumers paint a picture of a high-income, and higher educational degrees, according to research by Syracuse University in New York, and the Opuscomm Group. With 27 percent surveyed reporting an income in excess of $100,000, that alone tops the general population; but the average household income for gays and lesbians ranged between the high $40s and mid $50,000s, roughly $12,000 above the national average. More than half of those surveyed make online purchases each month. But 65 percent of those surveyed said they were more likely to purchase products marketed around the use of gay themes.

Marriage was important for gay and lesbian consumers, the study said, with 52 percent saying they were partnered, and 4 percent said they were already in a legal civil union.

Love & Pride jewelry is manufactured in Italy, the website is hosted in Israel, customer service is based in Philadelphia, and design and marketing departments reside in New York City.





Gay TV: What Do You Watch & When Do You Watch It?
by 365Gay.com Entertainment


The first survey of LGBT viewing habits shows we love to watch television - especially when it involves gay characters.

It shows that gay men are from Mars and lesbians are from Venus when it comes to picking their favorite TV.

Men gravitate toward shows featuring guys: Queer as Folk and Will & Grace; women go for "chick" shows: The L Word and The Ellen Show.

While 32% of women say The L Word is their favorite show, .5% of men do. And Queer as Folk was the favorite of 26% of the men, but 10.2% of the women. 

Overall, 69.9% of women watch The L Word, compared to 22.4% of men, according to the online study conducted by GLCensus Partners, a research partnership between OpusComm Group and S.I. Newhouse School of Public Communications at Syracuse University.

No matter what show they did pick, many of the 2,149 GLBT respondents are ambivalent about their image in the medium.

Case in point: Jack McFarland. The flamboyant, over-the-top character from Will & Grace was the No. 1 pick for both "most favorite" and "negative portrayal." The show was a top five favorite for both men and women, but with reservations.

"I enjoy Will & Grace despite the fact that it is one long series of gay jokes," said one respondent. "If Jack were a monogamous homebody like me, there would be no ratings and no show," said another. One respondent summed it up: "Although Jack on Will & Grace portrays the worst of the stereotype of gay men, he is still the funniest of all the gay TV characters. Though I despise the stereotype, I love his comedic talents. Go figure."

Those mixed emotions also are manifested in the fact that 47% of respondents couldn’t pick their least favorite show that featured either a GLBT character or GLBT participant in a leading role.

"This leads me to believe that the GLBT respondents are partial to GLBT shows in general, but that they also are concerned with how they are being portrayed," said Jeff Garber, president of OpusComm Group, which helps companies target the GLBT community. 

"Early on, [gays] were just happy to be included. Now they want what they believe to be a fair representation."

Glennda Testone media director of the Gay & Lesbian Alliance Against Defamation (GLAAD) agrees. "It's clear that gay and lesbian viewers are expecting a more sophisticated approach to media images of our lives – and this research bears that out," said Testone. "We need to see more stories where our experiences with relationships, family and sexuality combine to create three-dimensional characters that reflect the everyday reality of who we are."

Respondents echoed that feeling: "It would be great to see gay characters in the leading roles on prime time channels ... Something where the relationship of the main characters is treated just like any other normal relationship." Also: "Television has come along way with its portrayal of gays and lesbians in our culture but still has a long way to go … we are still the ‘funny character’ on shows."

The level of consciousness is not the same across the board. Said one respondent: "I'm just so happy that mainstream TV is finally starting to depict real gay characters. I have struggled for years with feeling like I can't relate to characters, like I don't belong. This new trend has gotten me interested in TV again."

©365Gay.com 2005

 
 
 
 
 
 
Tanke Pride in Your Brand
by Vivian Manning-Schaffel 

In 1993, Danish newspaper Politiken launched one of the first gay focused advertisements seen on television. Directed by Danish film director Lars von Trier, the ad depicted a humorous yet romantic scenario of a couple having dinner—the couple just happened to be two men.

Apparently there wasn’t much concern about a backlash in Denmark but in some countries, including the US, many brands have shied away from using traditional channels of mainstream media to reach the gay, lesbian, bi-sexual and transgendered communities. As recently as the mid-90s, the first TV spot shown in America by IKEA made worldwide news for featuring a gay couple. Soon after its launch, the spot was relegated to late night programming and eventually was pulled due to bomb threats.
 

But times are changing. With an increased acceptance of gay culture in the mainstream media, made evident by the tremendous popularity of US-based programming like Will & Grace or Queer Eye for the Straight Guy, more and more brands, looking to find a way out of the closet, are creating campaigns that include the GLBT sector.

Jeff Garber, president of OpusComm Group in conjunction with the SI Newhouse School of Public Communications at Syracuse University and Scarborough Research conducts a yearly gay/lesbian consumer online census. According to Garber, there are approximately 22 to 30 million gay, lesbian, bi-sexuals and transgendered people in the United States alone. That is a considerable market share that lacks attention from many brands.

 
“The gay market is an opportunity market with considerable spending power,” says Joe Landry, publisher of The Advocate, Out, and the Out Traveler magazines. “A 2004 analysis by Witeck-Combs Communications and MarketResearch.com estimates the market to ring in at around US$ 513 billion.”

According to the 2003 G/L census, the median combined household income of gay couples in the US is $65,000, with more than a fifth of respondents reporting a total combined income of $100,000 or more. “With this demographic, incomes are high because education levels are higher,” says Garber. “When you grow up knowing that you might not be protected by society, it’s motivation to be more self-reliant.” As only 13 percent of gay/lesbian couples have children under-18 years of age living at home, this amounts to a serious disposable income for brands to target and vie.

With an estimated 52 percent of gay/lesbian Internet users spending around $100 online monthly, the web is a vehicle that is proven effective in reaching them. “For the GLBT sector the Internet is huge,” informs Garber. “Fifty percent of the population live in urban areas but for the other half living in middle America, the best way to reach others is online. The average user clocks in at 23 hours a week.”

Proof positive of this is the recent success of a television campaign launched to promote a section of the US-based travel site, Orbitz. “Most companies go after the gay audience with national print ads,” says Jeff Marsh, director of marketing at Orbitz. “But you cannot reach millions with print. To reach a larger audience more efficiently, advertising on TV is an extraordinary opportunity.”

Creating a campaign that addresses the GLBT sector (and does a good job of it) has rewarded Orbitz with loyal consumers and better business. “Gays and lesbians represent some of our best customers,” claims Marsh. “Since running our TV ads, we’ve seen a 50 percent increase in traffic. When asked what brands consumers consider when booking their travel online, the percentage of gay users who spontaneously consider Orbitz is considerably higher.”

Landry gives kudos to a few other brands that do a commendable job of reaching the sector. “Absolut has been the most consistent marketer for the longest period of time. They also sponsor GLBT events. Subaru has been advertising for 10 years. They, too, sponsor GLBT events, and have hired (tennis player and lesbian) Martina Navratilova as a spokesperson for a national campaign.”

These brands reap the benefit of paying attention to a demographic that is so rarely addressed in the mainstream—loyalty. “There is no doubt that general marketing efforts are going to reach gays but if you are going to earn their loyalty, you have to be inclusive in messages,” states Marsh. “This means creative with accurate depiction of the gay community without being stereotypical or negative. If you are going to market, you need to market appropriately.”

“Research confirms that the G/L sector has an incredible sense of brand loyalty, depending on if the advertiser reaches out to them,” confirms Garber. “The way to reach this audience is in a sensitive, compelling and honest fashion. If your brand is going to reach out, it’s important to reach out publicly and show a true understanding of how to reach them.”

It’s also recommended that a brand looking to earn loyalty from this sector begin its practice at home by making sure its employees are on board and comfortable with their mission. “For any company to market to the gay community, you have to prepare for success,” advises Marsh. “It’s important to have an internal focus first before looking externally.”

“For a brand to win at this, it’s crucial they have their own housekeeping in order,” adds Garber. “It’s important to implement a full 360 degree approach.”

As publisher of three key G/L publications, Landry’s business centers around brands that are loyal to the gay sector. “Considering the affinity the gay and lesbian consumer has to brands that address them directly, it’s a wise business decision to include them as part of an overall marketing strategy,” he advises.

Garber concludes, “The mainstream is beginning to understand that it’s a global market. There is no magic behind it. Loyalty is a direct offshoot of an emotional connection. Consumerism for this group is a form of activism.”

With recent media focus on issues like gay marriage in the US, Garber is hopeful that the days of threatening brands with bomb threats are over. “Maybe five to six years ago there would have been a backlash. But as the mainstream is more embracing of the culture, there is considerably less energy spent against those who are vocally supportive. What I say to those companies is: ‘how can you tell they are [not] your client anyway?’ ”





The new consumer - Coming out to shop
Gay and lesbian consumers are a new driving force in the marketplace

By Vilma Barr, New York Editor

NOVEMBER 01, 2004 -- While brand loyalty may be on the decline with some U.S. consumers, it is increasingly important to one growing demographic: the gay and lesbian market segment. This demographic, which consists of up to 15 million people, has an estimated annual buying power of more than $450 billion, according to marketresearch.com.

"Marketers are reaching out to create relationships with the gay customer," says Jeffrey Garber, president of OpusCommGroup, Syracuse, N.Y., which conducts the annual Gay/Lesbian Consumer Online Census in conjunction with the S.I. Newhouse School of Communications at Syracuse University and Scarborough Research, a joint venture between Arbitron Inc. and VNU Media Measurement & Information. "Our research shows the gay customer is extremely brand loyal," says Garber, adding that this consumer also wants to know that he or she is important to a product's manufacturer or retailer. Sixty-five percent of 8,000 respondents to a recent Consumer Online Census said they were more likely to purchase products or services from companies whose advertising uses gay themes than from companies that do not.

"Gays will actively seek to patronize organizations that support their physical and emotional needs," says David Morse, president and CEO of New American Dimensions, a Los Angeles-based multicultural marketing firm that has launched New American Pride for the GLBT (gay, lesbian, bisexual and transgender) market. And, he adds, as acceptance of this lifestyle grows, so does its inclusion in mainstream advertising and marketing. For example, in April of this year, Starbucks ran a full page ad in The New York Times Magazine congratulating the winners and nominees of the Gay & Lesbian Alliance Against Defamation (GLAAD) Media Awards.

Ken Nisch, chairman of design firm JGA of Southfield, Mich., notes that Home Depot's Expo branches and some major car dealerships have promoted a "gay friendly" image. Subaru in 1996 became the first major marketer to target lesbians and the first to launch gay-tailored ads. "Gays are a sensitive constituency, an affinity group," Nisch says. "They prefer to ally with brands that have taken a stand on issues that affect them and their lifestyles."

Morse of New American Dimensions concurs with Nisch's comment by pointing out that such mass-market brands as MasterCard, Washington Mutual Bank, Ford, Gap, American Airlines and Absolut Vodka are directing print and electronic promotional messages to the gay community. "Companies are coming out to show their support of gays and lesbians by sponsoring ads in targeted and general interest media," he says.

Joe Landry, publisher of Out magazine, calls on retailers and product marketing executives to encourage them to advertise in his magazine, the largest of the gay men's style titles. "An important distinction I make is that, this readership is unmarried with no children to support; they have more money to spend on themselves," Landry emphasizes. He points to the magazine's median household reader income of $80,000, beating the national average by $30,000. New Out advertisers in 2004 include Baker Furniture, La-Z-Boy, Benjamin Moore paints, KitchenAid and Lladró.

Landry admits that there have been discussions at his company about introducing a sister publication for lesbians. "They are harder to reach, and so far, we find that gay men spend more freely," he says.

Lesbians, who account for approximately one-third of the gay demographic, do not yet have the same impact on the female market, agrees Paco Underhill, managing director of Envirosell Inc., a New York-based behavioral research and consulting firm. "They have been an almost invisible part of our culture," he says. Indeed, a lesbian beauty industry executive was recently quoted in The New York Times as saying, "As lesbians, we feel our place in fashion is tenuous and so the presumption is perpetuated that we don't exist." But, Underhill adds, "Now, strategies are being developed to appeal to them through advertising and promotion."

This year, upscale jeweler Cartier ran an ad depicting two women holding hands, each wearing the store's white gold Menotte bracelet (priced at $3,995). Singer Melissa Etheridge and actress Tammy Lynn Michaels, real-life partners, posed for the ad, which appeared in popular magazines, including Vanity Fair, with the tagline, "Menotte Bracelets, Inseparable Connection."

In fact, fashion preferences and trends today are often first popularized by gay men and women, then adapted or modified into the mainstream. "The gay male market leads the street market," observes Underhill. "What you see in Chelsea in New York today turns up in Bensonhurst in Brooklyn next week," he says.

Jay Valgora, design principal for architecture and design firm WalkerGroup, New York, concurs that progressive trends, such as alternative and gay lifestyles, migrate into and modify the mainstream. "In retail, this is clearly incorporated into all areas of display, advertising, in-store graphics and communications, with a greater sensitivity to the unusual, the more exotic, and more visually complex elements," he observes. He feels this has led to the incorporation of trends such as kitsch, pop culture and the use of body and sexual imagery.

When it comes to retail, gays and lesbians shop where they find peers, according to store designer George Homer, of GH & Associates, New York, and Brasilia and São Paulo, Brazil. "They want to walk around and feel comfortable in a retail environment," Homer says, citing efforts by Whole Foods, Abercrombie & Fitch, Anthropologie, Urban Outfitters and Banana Republic.

To this list, Garber of the OpusCommGroup adds Kenneth Cole's current ad campaign, which includes in-store photomurals and ads showing a close-up of two men holding hands. "Supergraphics like Kenneth Cole's say, 'Hey, you are welcome here!'" Garber says.

Furniture manufacturer The Mitchell Gold Co., Taylorsville, N.C., launched its 2000 provocative ad campaign with the tagline, "We're coming out September 15th." A 2001 campaign titled "Why do people love Mitchell Gold?" featured Corey Johnson, a high school football team captain who announced to his teammates, classmates and family that he was gay. The ad featured Johnson in full football gear placed over Mitchell Gold's question. More recent ads feature attractive, scantily clad men with taglines such as, "Incredibly good looking…and built to last."

Jewelry by Ponce, Laguna Beach, Calif., has been specializing in manufacturing and selling gay and lesbian jewelry since 1983. Tony Lowe, co-owner of the store with John Ponce, says they produce more than 2,500 designs of rings, bracelets, pendants and charms. "Commitment rings and now wedding rings are a big part of our business, up to 30 to 35 percent of our sales," says Lowe. Popular styles include metals he describes as "tough and durable," such as titanium, tungston and steel. Designs with tension-set center stones are also in favor, Lowe says. Bestsellers range from $45 to $250. "Our clientele is about 95 percent gay, divided nearly evenly between men and women. The men buy somewhat more expensive pieces, but women buy more frequently," he says.

Simon Doonan, creative director, Barneys New York, agrees that there is a place in the marketing firmament for a direct appeal to the gay community, but it is not the approach followed by Barneys. Rather, the store invests in regional print media seen by a broad upscale consumer base. "When we advertise in publications like The New York Times, we are reaching the gay consumer," Doonan says. "We've found it more effective to promote Barneys through this type of media vehicle plus direct mail and in-store events," he adds. "At our luxury level, we need to target the style- and fashion-conscious shopper, whether gay or straight."

Certain services and specialized products can gain market share through visibility in gay-oriented publications, Doonan asserts. He lists such services as financial planners, banking institutions, insurance providers and travel packagers and destinations, plus liquor brands and auto manufacturers.

Doonan notes that Barneys has served loyal lesbian, style-conscious customers for many years. He notes that, historically, lesbians have been more concerned with social issues than fashion. More recently, there has been a shift to expand the numbers of those "who love fashion in the lesbian community," Doonan says.

In 1986, Barneys, by sponsoring an AIDS benefit, was one of the first major retailers to show support of the gay community and the AIDS crisis. Participants included Madonna and the supermodel, Iman.

Other strategies include in-store events, such as those sponsored by the gay men's fashion magazine, Out, at Macy's West, Diesel and Federated Department Stores, for its Inc. collections. Crate & Barrel staged a pre-store-opening private breakfast and registry for gay couples. For major retailers, it seems the gay and lesbian market has become a viable consumer segment.






National Roundup
by Andrew Davis

It was not a good week for New York City mayor Michael Bloomberg. First, he lost round one in his bid to overturn a law that would force companies doing business with the city to provide domestic-partner benefits. A judge refused to grant Bloomberg a temporary restraining order to prevent the law from going into effect Oct. 26. Then, a gay appointee of the mayor resigned because of Bloomberg’s opposition to the legislation. Matt Foreman, executive director of the National Gay and Lesbian Task Force, wrote Bloomberg that “principle requires that I resign” from the Commission on Human Rights after the mayor’s administration went to court to try to block the Equal Benefits Law from being enforced. Bloomberg is expected to refuse to enforce the city’s new law.

The Ohio Supreme Court rejected a legal challenge to placing a constitutional amendment banning gay marriage on the November ballot. The court ruled 6-1 against opponents of the amendment who challenged the validity of the initiative as it was submitted to the Secretary of State’s office.

Sen. Kerry seems to have the backing of former Minnesota Gov. Jesse Ventura. In a bizarre news conference in the Capitol complex in St. Paul, Ventura stood silently next to former Maine Gov. Angus King in an event billed as Independents for Kerry. King said Ventura wouldn’t be talking but had authorized King to answer questions on his behalf. Ventura, King said, had changed his mind after saying in September that he didn’t like either of the candidates.

The board of directors of the national gay group Log Cabin Republicans is renewing the group’s contract for Executive Director Patrick Guerriero for at least two more years after praising his leadership skills and dismissing critics who claim he has been too adversarial toward President Bush. “We have full confidence in Patrick,” said Bill Brownson, a Columbus, Ohio, GOP activist who chairs the Log Cabin board.

Virginia gay rights groups expressed outrage at the introduction of a proposed state constitutional amendment that would ban gay marriage in the state. Virginia House Joint Resolution No. 528, which was pre-filed on Oct. 8 for the 2005 session of the General Assembly, would add a subsection to the state’s Bill of Rights outlawing gay marriage.

The number of senators and House members receiving a top rating of 100 percent on gay and AIDS issues—including many gay-friendly Democrats—dropped nearly 50 percent in the Human Rights Campaign’s (HRC’s) latest congressional scorecard. HRC, the nation’s largest gay political group, has rated each member of Congress on gay- and AIDS-related issues in each two-year congressional cycle since 1992. The number of the 535 members of Congress receiving a perfect 100 score fell from 196 in 2002 to 97 this year. In its latest scorecard for the 108th Congress, which was released Oct. 15, HRC set a heavy penalty for lawmakers who voted for a proposed Federal Marriage Amendment.

Speaking of HRC, to defeat anti-gay ballot measures, get out the vote in targeted states, and elect fair-minded officials to federal offices, HRC and HRC’s Political Action Committee will be spending more than $6.5 million nationwide in the 2004 cycle. This amount includes $475,000 in Florida, $586,000 in Michigan, and $458,000 in Missouri.

Police arrested 21 protesters at the Bush-Cheney campaign headquarters in Virginia in a demonstration against the administration’s policies. The protest was organized by the AIDS advocacy groups ACT UP and Housing Works. The protesters were charged with trespassing, and police used bolt cutters to remove seven people who had chained themselves to the front door.

A Michigan state constitutional amendment that would ban same-sex marriage, civil unions and possibly domestic-partner benefits appears headed for decisive approval, a Detroit News poll shows. Proposal 2 is winning by more than 2-to-1, with 65 percent in favor, 27 percent opposed and 9 percent undecided, according to a survey of 600 likely voters.

Ten same-sex couples, including the mayor of Nyack and his partner, have lost the lawsuit they filed when New York State denied them marriage licenses. Acting state Supreme Court Justice Alfred Weiner ruled in New City that the state’s domestic-relations law limited marriage licenses to heterosexual couples. Lambda Legal issued a statement regarding the so-called “Nyack 10” decision: “We believe same-sex couples have a fundamental right to marry under the New York State Constitution, and we’re pursuing that aggressively in our lawsuit that’s pending.”

Joanie Miller and Florence Amore got married in East Haven, Conn., in front of two anti-gay billboards. Dozens of drivers honked their horns as the twosome, who have been together for 25 years, exchanged vows.

At least three gay-owned companies that conduct business over the Internet say that PayPal, the giant Internet payment processing service, has dropped them as clients. H.I.M. Corporation, Belhue Books, and the Red Hot Organization have all claimed that their relationships with PayPal have been discontinued because of the service’s anti-porn policy—even though the sites do not have porn.

In an unusual election season twist, Massachusetts Rep. Vincent Ciampa is mounting a write-in campaign in an effort to win back his 34th Middlesex District seat, which he lost to fellow Democrat Carl Sciortino, an openly gay man, in the September primary. Sciortino unseated the eight-term incumbent, who earlier this year voted for a state constitutional amendment to ban same-sex marriage, by a margin of just 93 votes in what was considered a major victory by same-sex marriage advocates. There is no Republican challenger for the seat.

The Minnesota Court of Appeals upheld a lower court’s decision to dismiss an employment discrimination lawsuit against the Billy Graham Evangelistic Association for firing a 31-year employee after learning she was a lesbian. The case pits religious freedom against the employment rights of gays and tests Minnesota’s Human Rights Act. Sara Thorson, who worked as a mail clerk with the BGEA in Minneapolis, was fired in 2002. Thorson was forced to admit her sexual orientation after co-workers spotted her kissing another woman in a parking lot near her job.

The annual Gay/Lesbian Consumer Online Census, fielded this past July and August by GLCensus Partners, found that of registered voters 55 years and older, nearly 84% of females and 75% of males identified themselves as Democrats. (Among 18- to 24-year-olds, 68.8% of males and 67.4% of females identified themselves as Democrats.) The census also revealed that older and wealthier gay voters tended to be more Democratic. Also, it turned out that 88% of GLBT respondents are registered to vote and that nine out of 10 GLBTs will cast their votes to Kerry.

A Harris Interactive® poll found that almost half of U.S. adults believe that a white woman will become president before a gay man. In fact, the survey discovered that almost half of those polled ?%) indicated that a white women would reside in the White House before an African-American male ?%), a Jewish male ?%) or a homosexual male ƒ%). Among other findings, when asked which U.S. politician is most sensitive to gay and lesbian rights, Sen. Hillary Rodham Clinton was first choice with 25%; John Kerry came in second with 18%.

New Jersey first lady Dina Matos McGreevey is buying a house in Union County, and friends say she will move into the modest, ranch-style home without her husband, according to a published report. A notice of settlement was filed with the Union County clerk, giving the wife of Gov. James E. McGreevey 45 days to close on the property in Springfield or walk away. McGreevey announced Aug. 12 that he was gay, said he had an affair with a man, and declared he would resign Nov. 15.

Pat Robertson, the founder of the U.S. Christian Coalition, said he told President Bush before the invasion of Iraq that he should prepare Americans for the likelihood of casualties, but the president told him, “We’re not going to have any casualties.” Robertson, an ardent Bush supporter, said he had that conversation with the president in Nashville before the 2003 invasion. He described Bush in the meeting as “the most self-assured man I’ve ever met in my life.”

Former Gov. Barbara Roberts and Sen. Ron Wyden joined with constitutional expert Dr. Stephen Green to caution Oregon voters that Constitutional Amendment 36 would set a dangerous precedent of placing unequal treatment into the state’s constitution. The amendment, on the November ballot, would put unequal treatment of gays into the Oregon Constitution by banning gay marriage.

Speaking of Oregon, that state’s superintendent of public instruction is upset over broadcast ads and statements in the voters’ pamphlet that she says inaccurately link gay marriage to public schools’ curriculums. “They have no business using our public schools as part of this campaign,” Schools Superintendent Susan Castillo said.

The Church of Jesus Christ of Latter-day Saints issued what appeared to be its most specific statement against gay marriage. The statement from the First Presidency, before Utah voters decide a proposed amendment banning gay marriage, says only men and woman should be married, and “any other sexual relations, including between persons of the same gender, undermine the divinely created institution of family.”

Almost half of all New York City high schoolers already have lost their virginity and a surprisingly large number engage in unsafe sex, according to a study. In an anonymous survey of 7,400 high school students done by the New York City Education and Health Departments, they found that 17% of students said they have had four or more sex partners and 24% said they didn’t use condoms the last time they had sex.

In response to continued attacks against GLBT individuals and couples, Soulforce is implementing a campaign to try to change the hearts and minds of Catholic bishops by urging them to stop the spiritual violence perpetuated by Roman Catholic religious policies, teachings, and anti-gay rhetoric. Local Soulforce groups in cities including Cleveland, Philadelphia, and New York City plan to have vigils Nov. 9.

The battle over a constitutional amendment to ban gay marriage has gone before the Georgia Supreme Court, ahead of an election in which polls suggest it will easily pass. Foes, hoping to prevent the votes from being counted, again argued the amendment is flawed because it contains more than one subject and because the ballot language fails to convey that information to voters. State attorneys argued that the topics covered by the amendment are related and do not violate the rule which stipulates that constitutional amendments may apply only to one topic.

A group of Maryland lawmakers said they will file an appeal to oppose an American Civil Liberties Union lawsuit that aims to force Baltimore and four counties to accept same-sex “marriages.” The lawmakers—seven Republicans and one Democrat—were rebuffed last month by Baltimore Circuit Court Judge M. Brooke Murdoch, who ruled that the lawmakers could not join the defendants in the ACLU lawsuit. The defendants are Dorchester, Prince George’s, St. Mary’s and Washington counties and the city of Baltimore.

The New York Times has officially endorsed Sen. John Kerry to be the nation’s next President. Kerry has also won the support of newspapers such as the Minneapolis Star-Tribune and the Miami Herald. President Bush has been endorsed by newspapers ranging from the Dallas Morning News to the Chicago Tribune.

Queer as Folk cast members Robert Gant, Michelle Clunie, and Scott Lowell took part in a conference call sponsored by the Kerry/Edwards campaign to talk about barnstorming for the Democratic ticket. Clunie said that people can either “live in a true democracy” or in a country “that chips away [at] the Constitution.” A passionate Gant stated that the most important issue to him is the future appointment of Supreme Court justices; he added “having your gay card is not about shopping—it’s now about voting.”

Local Roundup

Amigas Latinas hosts its fifth annual Aixa Diaz Latina Youth Scholarship Dinner Saturday, Nov. 13 at Michelle’s Ballroom, 2800 W. Belmont. Aixa Diaz was a teacher at Mozart Elementary School and a dedicated activist who was also a founding member of Amigas Latinas. Call ?) 750-0505; emcardona@excite.com .

The Center on Halsted will spotlight talented GLBT artists in November in a series called Voices Carry. Things will kick off on Nov. 9 at Uncommon Ground, 1214 W. Grace, at 7 p.m.; performers include Dylan Rice, Rose Tully, and Kristin Ronne. There is a $10 suggested donation; ?) 472-6469 or jmangers@centeronhalsted.org .

Come out and meet Will Wong, the new STD/HIV/AIDS Medical Director of the Chicago Department of Public Health, and Lora Branch, CDPH’s new STD/HIV/AIDS Prevention and Care Program Director Thursday, Oct. 28, 4-6 p.m., at DePaul Center, 333 S. State. Need more info? Contact Mike Jackson at ?) 747-9656 or Jackson_Mike@cdph.org .





Study: Older, wealthier gay voters support Kerry

Kerry's strongest support among gay, lesbian, bisexual, and transgendered voters derives from older and wealthier households and from those who are partnered, legally coupled, or married, according to the annual Gay/Lesbian Consumer Online Census, released Wednesday.

The results are hardly surprising but do provide a glimpse into this year's gay voting bloc. Among registered voters 55 years of age and older, nearly 84% of lesbians and 75% of gay men identify as Democrats. That number is considerably lower for voters 19 to 24 years of age: 67% for women and 69% for men.

When registered voters were asked, "Who would you vote for if the presidential election were held today?" 90.4% of female respondents and 88.6% of male respondents said they would vote for Kerry. President Bush was the pick of 1.5% female and 4.4% male registered voters. Ralph Nader has 1.4% of female and .8% of male respondent votes.

"The GLBT community appears to have strong feelings about the race," said Jeffrey S. Garber, president of OpusComm Group. "Republican politicians tend to give tax incentives to those with higher incomes, but it appears that GLBT people aren't as concerned with tax cuts versus other issues that affect their daily lives both at home and at work."

Of those registered to vote, 83.5 % of those with household incomes of less than $19,999 would vote for Kerry; 90.2% of households with incomes of $100,000 or more would do the same.

LA Times
Laguna Beach Gays Opt Less for Marriage
By Joel Rubin and Mike Anton
Times Staff Writers

March 2, 2004

After 34 years together, Len Olds and Hugh Rouse have their routines: They spend mornings on their investments and volunteer work. They usually leave their Laguna Beach home, with its sweeping view of the Pacific, for lunch in town. Evening often brings a dinner party. In every way, the two gay retirees are a couple.

But the men have no plans to join the parade of gay couples exchanging wedding vows in San Francisco, where city officials have granted more than 3,000 same-sex marriage licenses in defiance of state law. They say a marriage certificate offers little benefit for them.

"This is a vital gay-rights issue," said Olds, 60. "But it is a nonissue for me personally."

Interviews with same-sex couples in Laguna Beach's long-established and relatively isolated gay enclave suggest that many have no interest in marriage — reflecting views of a sizable minority within the gay community who believe it is not necessary in order to make a commitment.

"If this had happened when we were younger, we probably would have jumped at the chance," said Karl Huber, 70, who has been with his partner for more than 40 years. "Now it's too late. Who wants to fool around with anything like this now?"

A national survey of gays and lesbians released this week found that legal recognition of same-sex marriage was the most important issue in the gay community — more so than hate-crime legislation or increased funding for HIV and AIDS research, among others. The survey was conducted by Syracuse University and OpusComm Group Inc., a gay-owned public relations firm.

But now that marriage is possible — at least, to the degree that marriage ceremonies in San Francisco are valid — gay couples are finding they must decide whether it makes sense for them. Some don't see the need — at least not now. Among those are older, affluent, conservative couples who have found ways to enjoy the benefits of a long-term relationship that don't require a marriage license.

It's a demographic that defines Laguna Beach's gay community. The city elected an openly gay mayor in the early 1980s and was one of the first in the state to offer employment benefits to same-sex partners. But soaring property values have left a core gay community that is wealthier, older and more conservative than others.

Gay advocacy in Laguna Beach is as low-key and refined as the city itself. Patrons support various advocacy and AIDS-prevention groups and the local Log Cabin Republicans. But for many who grew up during times of intolerance, the boat-rocking going on in San Francisco is better left to others.

In Laguna, life is good.

"They live in a little bit of a lavender bubble down there," said Torie Osborn, former director of the Los Angeles Gay and Lesbian Center and a longtime activist.

"It doesn't surprise me" that so few in Laguna Beach are embracing the marriage movement, added Glenda Russell, acting executive director of the Institute for Gay and Lesbian Strategic Studies in Massachusetts. "Wealthy, traditional, older people do not tend to do things dramatically outside the norm" — whether they're gay or straight.

Older gays nationwide are likely to be more comfortable challenging the ban on same-sex unions through the courts than actively defying the law, as those in San Francisco are doing, Russell said. "When people are wealthy, they can buy themselves out — or into — certain kinds of situations."

Of course, plenty of older gays and lesbians in San Francisco have decided to tie the knot. The very first couple to be married were Del Martin, 83, and Phyllis Lyon, 79, longtime gay-rights activists who've been together for 51 years.

And not all gay couples in Laguna Beach are waiting for the legal dust to settle on the marriage question before they jump in. Many younger members of the community, though they also enjoy the benefits of wealth, see the political showdown over gay marriage as a historical event in which they want to be players.

Among those who feel this way are Melina Friedman and Holland Carney. Together for 17 years, the two are about to become parents: Friedman, 36, is seven months pregnant through artificial insemination. Now, the two plan to be married in San Francisco.

"This is a historic moment and an amazing opportunity," Carney said. "It is critical for us to celebrate that and contribute our energy. This is our 'Rosa Parks' moment when we are standing up in the bus and pushing forward."

Still, until the courts rule on San Francisco's same-sex marriages, many Laguna Beach couples are relying on the security afforded to them by costly legal documents and the state's domestic-partnership laws, which guarantee some of the same rights afforded by marriage.

Dick Anderson, 76, and Alex Wentzel, 77, met at a Valentine's Day party in 1960 and have been together ever since. Their lives are intertwined. They owned an interior design company together, bought a home and entered into trusts together, even finish each other's sentences.

"If we were in our 30s or 40s, we would have gone to San Francisco to get married," Wentzel said. "At our age, though, big deal. If it becomes legal, then we'll do it. But until then, they're just spinning their wheels."

Their relationship was formed at a time of little tolerance for open homosexuality. "You did not talk about it, even with your friends or your family," Wentzel said.

They are discreet men who don't draw attention to themselves. And that plays a big role in how they view the prospect of marriage.

"This idea of standing in line is too much," Anderson said. "I see how enthusiastic these people are and I applaud them, but we do not need to do that."

Len Olds and Hugh Rouse don't wear rings and have never felt the need to sanctify their three decades together with a ceremony. But, like other couples here, they see no difference between their commitment to each other and that of a husband and wife.

They jointly own their newly renovated 3,400-square-foot Tuscan-villa-style home, which is filled with art and memories collected through the years. Over their 1916 Steinway grand piano hangs the wooden African masks they brought back from South Africa. An invitation for their 30th anniversary gala in 2000 welcomed guests to help celebrate their years of "domestic bliss."

"My only need is that I live my life with the person I love," Olds said. "Saying 'I love you' on a daily basis suffices for me."

All the same, the pair have had to deal with federal laws that deny them many rights afforded to the legally married. Former schoolteachers who built a joint fortune through investment, they say they've paid about $30,000 to lawyers to ensure that when one dies, the other will not pay inheritance taxes — a right automatically granted to married couples.

For most gay couples in Laguna Beach, this is the price of equality — not the cost of plane tickets to San Francisco.

"You really have to think about different things when you're older and in a higher socioeconomic bracket," said Diane Goodman, an Encino lawyer who represents several gay couples on family issues. "You cannot afford to be as impulsive as when you're in your 20s."

Goodman has advised her gay clients not to get married until the courts take a stand on same-sex marriage. Such a step, she said, could nullify a couple's domestic partnership registration and leave them in legal limbo. Some 25,000 couples have registered with the state as domestic partners.

"I do not feel strongly about the [right to marry]," said Wayne Peterson, 64, a former mayor of Laguna Beach who has been with his partner for 31 years. "I do not feel like I have to shout from a rooftop right now. I will not get married to make a statement."



Viacom Plans a Gay Channel, But Reception Isn't Clear

By Joe Flint
The Wall Street JournalMarch 29, 2004

Favorite Shows:
"Wil & Grace" (NBC)
"Queer as Folk" (Showtime)
"Six Feet Under" (HBO)
"Trading Spaces" (TLC)

SUMNER REDSTONE, Viacom Inc. 's chairman and chief executive, doesn't like to admit mistakes. But he confessed to one this month: The media company shouldn't have abandoned plans it was studying two years ago for a cable network aimed at gays. Such a channel now could "be worth a billion dollars," Mr. Redstone told analysts and investors, and would have cost only $30 million to launch.

Mr. Redstone seems determined not to make the same mistake twice. He has ordered Tom Freston, chairman and chief executive of Viacom's MTV Networks, to come up with a business plan for the country's first gay-themed network. Viacom officials decline to comment on the channel, which is back on the front burner. It doesn't yet even have a name, though Outlet has been discussed.

Viacom's renewed interest comes amid a surge in the popularity of gay characters and gay-themed shows on television in the past few years, led by the high-profile success of Bravo's "Queer Eye for the Straight Guy," a make-over show that turned its five cast members into stars.

The gay audience also is an increasingly attractive target for advertisers, spending nearly $500 billion a year, according to Prime Access Inc., a gay and lesbian advertising and marketing agency in New York. Average U.S. income is about 8% higher in gay households than straight ones, according to Forrester Research Inc.

But the prognosis for a gay channel is iffy. Among the challenges: Some TV viewers would be bothered by its programming, while cable operators might be reluctant to add a gay-themed network to their channel lineup, especially outside major cities. Some advertisers also could be leery, even though the travel, entertainment and financial-services industries already spend heavily to lure gay consumers.

Canada already has a gay-themed channel, called PrideVision TV and launched in 2001, but it's in a paltry 25,000 homes. The 24-hour-a-day pay channel's programming ranges from lifestyle shows to late-night erotica. PrideVision, owned by Headline Media Group Inc., hopes to expand into the U.S. by this fall.

It doesn't help that surprisingly little is known about homosexual viewing habits. TV tracker Nielsen Media Research Inc. has never studied them. A survey by OpusComm Group Inc., a gay and lesbian marketing firm in Fayetteville, N.Y., last summer showed that the most popular shows among gay viewers include NBC's " Will & Grace," Showtime's "Queer as Folk," and HBO's "Six Feet Under" and "Sex and the City."

To some extent, gay-themed shows are doing just fine on general-interest broadcast and cable networks. "Will & Grace" became a big hit by appealing to both gay and straight audiences. Shows about African-American life have a mixed track record on mainstream television, and cable channel BET aimed at black viewers, is profitable but has been criticized for having too much lightweight programming. Viacom bought BET for $3 billion in 2001.

But gay viewers may be offended by stereotypes in some gay-themed programs that have caught on with a wider audience. "What they don't see is the full complexity of their lives," says Howard Buford, president of Prime Access, a gay and lesbian advertising and marketing agency. Some programs with gay characters remind him of sitcoms such as "Good Times" that presented a thin slice of black life in the 1970s.

Despite the growing number of shows with gay characters, it might not be easy for Viacom to fill a new channel with programming 24 hours a day. Few channels can afford much original programming, forcing them to fill the time with movies, reruns and inexpensive news and talk shows. Craig Zadan, a partner in Storyline Entertainment, whose credits as a producer include "Chicago " and ABC sitcom "It's All Relative," about two newlyweds whose parents include a gay couple, say plenty of movies are available, ranging from "Philadelphia" to "La Cage Aux Folles." Many other movies, from "The Wizard of Oz" to "Cabaret," also have long appealed to gay audiences.

But some prominent gay television executives and producers worry that gay viewers might resent narrowly focused programming choices as attempts to pigeonhole them. "The gay community is extremely diverse, [and] some would even say fragmented," says Kirk Iwanoski, vice president of marketing at the Sundance Channel, which often features movies aimed at the gay and lesbian audience. "If you're going to go out there and make the claim that you're the gay network, you're going to have to cover multiple aspects of the gay community."

Others wonder if a separate channel is a good idea. Robert Nathan, a co- executive producer of NBC's "Law & Order: Special Victims Unit," adds, "Do we have to fractionalize the audience for everything?" He says he would rather see "mainstream programming be more reflective of the fact that there are gay people in America."

To show that it isn't a gay channel trying to build crossover appeal to a straight audience, Viacom probably will need to explore controversial issues like gay marriage and adoption. Andrea Swift, a documentary maker, warns that any gay-themed network has to do more than focus on "the rich, white, gay guy" because "they aren't the majority of the community."

It also could take time for the new cable network to catch on with advertisers. "Queer Eye" didn't become a must-buy until after the show displayed broad appeal. Another Bravo show, "Boy Meets Boy," a gay reality-dating show, struggled to attract advertisers during its first run, and Bravo parent NBC, a unit of General Electric Co., isn't sure that the show will return for a second season.

While some advertisers may not ever warm up to the idea of a gay-themed channel, Jon Mandel, co-chief executive of Grey Global Group's MediaCom, a media-buying firm, says that some companies also avoid the evening news because of content that may offend some viewers. "One of the basic truths of advertising is that if you run an ad in an environment that is cared about by the audience, that ad will work harder," he says.

Mr. Zadan says Viacom's new channel at least should have no trouble attracting Hollywood talent. "Some of the top writers are gay," he says. Production partner Neil Meron adds, laughing, "God knows we need a new Martha Stewart. Why not on the gay channel?"


ClickZ Nerwork
Gays Access News, Influenced by Ads
&Mac221; &Mac221; &Mac221; Demographics

By Robyn Greenspan | May 17, 2004

Already spending more time online than their heterosexual counterparts, gay, lesbian and bisexual (GLB) Internet users are also more likely to log on for political news, and they are more influenced by online advertising. As a result, active Internet usage combined with high voter registration numbers and above-average median household income makes the GLB community attractive to both political candidates and advertisers.

The roughly 3,700 U.S. adults surveyed by Harris Interactive and Witeck-Combs Communications, Inc. (of which 6 percent self-identified as gay, lesbian, or bisexual) illustrated the top Internet activities for GLB users compared to heterosexual users. Staying connected with family and friends, and general news and information ranked as the top two activities for both groups, with GLB users measuring slightly higher.

The biggest disparities were evident in two types of activities: 16 percent of GLB users accessed the Internet for political news and information, compared to 6 percent of heterosexual; and 35 percent of heterosexuals were engaged in hobbies, games and entertainment online, compared to 21 percent of GLB surfers.

Using the Web for political information is a reflection of the high percentage of registered voters in the GLB community. The 2003-2004 Gay/Lesbian Consumer Online Census, conducted by G/L Census Partners, OpusComm Group and Syracuse University, and exclusively available through Scarborough Research, found that among the nearly 8,000 self-identified GLB U.S. respondents, 95 percent were registered voters. The U.S. Census Bureau reported that 70 percent of citizens were registered to vote in 2000.

The sites that were the most visited by GLB surfers, according to the G/L Census, read like the top sites for many Internet users with the exception of two that were community-specific.

Top Visited Sites for
Gays and Lesbians
Yahoo!
Google
Gay.com
Planet.out
Amazon
Hotmail
eBay
CNN
AOL
MSN
Source: 2003/2004 Gay Lesbian
Online Census

Advertisers that target this community through these highly trafficked sites will be pleased to find that GLB Internet users are highly receptive to online ads. In response to a question in the Harris Interactive/Witeck-Combs Communications, Inc. survey that asked whether online ads influenced purchasing decisions, 42 percent of GLB respondents said they agreed, compared to 35 percent of heterosexuals.

More good news for marketers lies in an examination of income and broadband usage. The 2003/2004 G/L Census found the median household income was just under $70,000 per year, while the U.S. Census department found the overall median household income to be approximately $42,400 in 2002. More than half (57 percent) of those that participated in the G/L Census reported an annual household income of $60,000, and 27 percent reportedly earned over $100,000.

While 39 percent of the U.S. Internet population connects via broadband at home, more than half of GLB surfers have high-speed access at home.

At-Home Connection Speeds
Among Gays and Lesbians
Dial-up 41 percent
Cable Modem 32 percent
DSL 24 percent
Source: 2003/2004 Gay Lesbian Online Census

The preponderance of broadband brings increased opportunity for marketers. "Advertisers' greatest challenge is that there is no guarantee that the creativity can meet the technology. High-speed connections mean that advertisers can create campaigns with all the bells and whistles," commented Jeff Garber, president, OpusComm Group.


SanDiego UNION-TRIBUNE
Expo focuses on businesses owned by and catering to gays
By Michael Kinsman
UNION-TRIBUNE STAFF WRITER

April 30, 2004


CRISSY PASCUAL / Union-Tribune
Cari Wilson of Avis Car Rentals (left) passed out a bag filled with goodies to Joan Brewer of Swank Interiors at yesterday's gay business expo. Wilson said Avis aggressively markets its rentals to the gay community.
Psychotherapist Maggie Locke attended her first gay business expo yesterday, hoping that her alternative therapy of bioenergetic analysis would find a receptive audience.

"It seemed like the perfect fit," Locke said, suggesting her brand of analysis needs an open mind. "The members of the gay community have already trailblazed an alternative way of living."

The second annual business expo organized by the Greater San Diego Business Association at the Town & Country Hotel found 82 companies reaching out to the gay and lesbian community, an affluent, educated and emerging market.

The day-long expo was designed for gays to familiarize themselves and network with gay-supported businesses, as well as provide workshops and speakers on the latest consumer research pertaining to the gay community.

Only a few other U.S. cities, including New York, Miami and San Francisco, have similar business conferences that target gays, said Jeff Garber of OpusComm Group, which does gay consumer market research in conjunction with Syracuse University.

"These expos definitely are part of a trend," Garber said. "I expect to see more of them in the next few years."

Victoria Garcia, whose Hillcrest company Marketing Impressions does graphic design and public relations, said she first noticed the opportunities in the gay market seven years ago.

<http://www.signonsandiego.com/uniontrib/20040430/images/gay.jpg>
CRISSY PASCUAL / Union-Tribune
Sandra Pedregal said her company, The Gay Adventurous Gourmet, which organizes restaurant trips to Baja California, has been well received by gays.
"I found businesses that were owned by gays and businesses that catered to gays," she said. "I realized there probably was a marketing opportunity."

Yet, she said, some businesses were cautious in approaching the gay market, fearing backlash from other consumers. And, there was the problem that some members of the gay community didn't wish to be publicly identified as gay.

"The first thing you have to do is define the market," Garcia said. "When a market is underground and not out, it's hard to focus on it."

Gay-owned and mainstream companies lined up side by side at the expo, eager to market to a consumer group with significant buying power.

According to 2003 research by OpusComm, gay households have a median income of $69,900 compared with $42,400 for all U.S. households.

The survey also found that gays were more likely to try new products first and that they had strong brand loyalty when they discovered a company that directed products at them or maintained gay-friendly workplace policies.

Perhaps most significantly, Garber said, 81 percent of gays identify primarily with their sexual orientation, while just 19 percent identify with their ethnicity.

"That shows us how closely gays identify themselves as a group and that means a lot to marketers," Garber said.

Avis, one of the vendors at the expo, was aggressively marketing its rental cars, claiming it was the only major rental company to automatically include domestic partners as drivers without a separate charge.

Cari Wilson, the San Diego promotions director for Avis, said she realized in 1999 that the 5-year-old policy was little known. She began attending gay events and conferences, playing up the company's gay-friendly policies.

She developed an ad that pictured two men in an embrace, leaving little doubt that the company was courting gays.

"It made perfect sense for us," she said. "The gay community has no boundaries on spending for travel. They like to travel, and partners often travel together."

Wilson said the company's family travel business dropped 30 percent after the Sept. 11, 2001, terrorist attacks, but gay travel continued strong.

"It's been a good market for us, and it's loyal," she said.

Loyalty is extremely important to gay marketing, Garber said.

"These are people who want to be loyal and will be if you make the effort to show them that you care about them," he said. "But you have to be sincere about that because it's also a discerning market. If they think you are just playing to them and are not sincere in your support of the community, they won't want anything to do with you. I call this carpetbagging. You just can't place an ad in a gay newspaper and expect gays to support you."

Sandra Pedregal, a San Diegan who organizes restaurant trips to Tijuana and other parts of Baja California through The Gay Adventurous Gourmet, said she put the emphasis on the gay market after getting a good reception from her gay friends.

"My straight friends told me it wouldn't work, but my gay friends were very supportive," she said. "When I finally started my company, my straight friends asked why I was only concentrating on the gay market."

That led Pedregal to open a division that caters to straights and corporate clients.

Another vendor, the family-operated Bair Financial Group, participated in the expo for a second year because 90 percent of its financial planning practice involves gays.

"It makes sense for us to be here because most of our business comes from referrals," said Marci Bair of the Hillcrest business. "We find the gay community likes to use gay businesses, just like the Christian community likes to use Christian businesses, the Mormon community likes to use Mormon businesses, and the Jewish community likes to use Jewish businesses. It's no different."
Gay Lesbian Times
Do gays and lesbians mean business?
BY TYLER HOWER
<http://www.gaylesbiantimes.com/gfx/s.gif>

An increasing number of mainstream companies are selling directly to gays and lesbians. How does it feel to be an ideal market? Marketing strategists that specialize in the gay dollar say being a dream market can bring the gay community political leverage, more visibility and increased tolerance: Sounds like a win-win, but even the experts say gaining social progress from corporate interactions is a tricky, two-way street.
On Thursday, April 29, the Greater San Diego Business Association, a San Diego association of GLBT businesses, will present its second annual Expo to introduce the business world to “The Growing Gay Market”. While the GSDBA is itself a local organization consisting largely of GLBT-owned and -oriented businesses, the purpose of the Expo is not just to promote businesses from the gay and lesbian community, but also to promote the gay and lesbian community as an ideal market for mainstream companies, and to build bridges between gay and lesbian businesses and other parts of the San Diego business community.
“The EXPO is primarily important to lower barriers between different communities in San Diego and in the county,” says GSDBA Executive Director Joyce Marieb. She explains that one of the main purposes of the Expo is to foster relationships within the San Diego business community and to bring businesses together through their common interests, whether they are situated in the GLBT community or not.
“We are all in business and we all need to promote the economic well-being of the region,” says Marieb.
This is why the GSDBA sponsors what Frank Sabatini, Jr., media director for the event, calls the only business-to-business educational event in the gay and lesbian community. “The San Diego community is more aware of the importance of the gay and lesbian market than many secondary cities,” says Sabatini. “San Diego is stepping up to the plate, but it’s still a long time coming.”
This year’s full-day Expo will have between 50 and 82 exhibitors, with more than 350 people expected at the event’s luncheon. In addition, there will be a celebration with live music at the evening’s event commemorating the GSDBA’s 25th anniversary.
The Expo is partly designed to further the more general goals of our city’s GSDBA. According to Marieb, one of the main purposes of the association is to allow the mostly small businesses that make up the GSDBA to join together to represent themselves and their presence to the wider community.
“We have an association because it’s easier for us to leverage our power,” Marieb explains. “When you’re part of a larger organization it allows for increased networking.”
Apart from building bridges between different parts of the business community, the Expo also has the goal of getting businesses to recognize the importance of the gay and lesbian community as a valuable market, according to Sabatini. In many ways, it is this goal of the Expo that is the most interesting — and may be the most important to the gay and lesbian community at large.
“The EXPO highlights the incredible buying power of the GLBT community and puts a human face on that community,” Sabatini says. “Those businesses tend to underestimate the buying and business power of our community. So, first and foremost, its purpose is to introduce mainstream businesses to the GLBT community, but it’s a two-way street.”
Loyalty, the gay dollar and consumer activism
Oftentimes when we hear about the gay dollar, we get a barrage of statistics on how wealthy the community is, and how much disposable income we have. But for Vicki Garcia, owner of San Diego-based Marketing Impressions, and for Jeffrey Garber, president of OpusComm Group — and a speaker, with Garcia, at the Expo –loyalty is the operative word.
While the mainstream marketplace is price-driven, the gay and lesbian market is “fiercely brand loyal,” says Garber.
“Even though the community is diverse, we share some qualities,” says Garcia. “We are first adapters and more adventurous, more willing to try new products and services. And gay and lesbian consumers are loyal over other consumers; if you reach out to them, they remember and tend to be more loyal.”
Garber agrees: “Very active consumers coupled with brand loyalty makes a wonderful market for advertisers to tackle.”
The fact that gay and lesbian consumers are so loyal to brands, combined with the fact that we are discriminating consumers, means that in our case, “consumerism is a form of activism that can ultimately translate into legislation,” says Garber. “Advertisers have to approach the market in a very sophisticated manner,” he explains. This means that companies who want to sell to the gay market are required not just to advertise to the community but also to actively court us, with effects both on the way they advertise as well as other factors that the gay dollar is sensitive to.
If advertisers choose to court the gay market, they must choose how open they are willing to be in their advertising.
Advertisers can be subtle, using “gay-vague” ads in which the people portrayed might be identified either as gay or not. Among the most prominent of these in recent years is the commercial Volkswagen ran on the coming-out episode of the TV sitcom “Ellen” . The ad pictured two men out for a drive, picking up and then abandoning a found armchair without picturing any real interaction, either verbal or physical between them. However, it was quickly read as two gay men by many gay and lesbian viewers, while straights assumed that the men were merely roommates. At the same time, as reported by the website Commercial Closet, “Volkswagen denied that the men were intended to be boyfriends and said it was surprised anyone would think so.”
The advantage of such gay-vague ads for advertisers is that they run little risk of backlash.
However, loyalty of our sort apparently comes at a price. According to Garber, the gay and lesbian market can also be more demanding.
“Although some of my colleagues say it does, vague advertising doesn’t work,” says Garber. “Our research shows it doesn’t.”
Garber argues that while a few years ago these sorts of ads would have garnered gay business, they simply aren’t effective anymore because they don’t show sufficient commitment to the community. And one of the things that gays and lesbians demand with their dollar is a commitment to us as a market. “Advertisers can’t have their cake and eat it, too,” Garber says. “The risk of alienation [for courting the gay market] is very low and the fear of backlash is minimal.”
Garcia partly agrees with Garber’s estimation. “I think that the fear of backlash is there from experience with advertisers,” she says. “Companies do get negative feedback, but if they ride it out, it goes away.” And at the end of the feedback, they keep the market they had and gain a new, loyal market.
If companies wish to gain gay market share they need to be more overt in their advertising, either placing gay-specific ads in gay publications or — even more openly — placing gay-specific ads in the mainstream press. As Garcia points out, Abercrombie & Fitch has chosen to use advertising campaigns that are identified as gay by people in the mainstream and they have continued to be successful both in the mainstream market and in the large gay market that they have created.
So, one way in which marketing to the gay and lesbian community can be of lasting advantage is through the open recognition of the community that this forces.
The political carrot and stick
But there is another way in which the size and loyalty of the gay market can have ultimate benefits. Just advertising to gays and lesbians isn’t enough to gain trust and brand loyalty, Garcia says: “For companies, when you reach out to the community you have to be consistent when they [the gay and lesbian consumer] get there. You have to walk the walk and talk the talk.”
According to Garber, gay and lesbian consumers are sophisticated and educated about the products and services they consume. So, if they are going to gain the GLBT dollar, companies have to exhibit real commitment to the community and this means jumping through some important hurdles. If gays and lesbians are going to spend their money consistently with a company, Garber says, they demand that the company is sensitive to its gay and lesbian employees, exhibiting fairness and non-discrimination. They also demand that the companies they patronize court the market exactly as they would any other part of the market, with a full commitment to the community.
“Eighty-two percent of our respondents are more likely to buy from gay-friendly companies,” says Garber. In effect, this means that our spending power can be used as a carrot to reward those companies that treat their GLBT employees and customers well.
At the same time our spending power and brand loyalty can be used as a stick to punish those companies who do not treat us well. Among the best examples of the ways in which the gay and lesbian community has been able and willing to use its collective pocketbook to force corporate change is the long-lived Coors boycott. Starting in 1977 and continuing well into the new millennium, gays and lesbians joined other minority and labor groups in a boycott of Coors products based on employee relations within the Coors Corporation. The boycott was also in response to the Coors family’s original involvement in conservative groups such as the Heritage Foundation, the Free Congress Foundation, the Castle Rock Foundation and other groups opposed to many of the goals of the GLBT community. This led to such spectacles as large anti-Coors protest contingents in Coors-sponsored Pride parades.
The sheer length of the boycott — at least in some circles — demonstrated the long memory of our community and its economic effects. “The community can be like children being grounded,” says Garber, remembering who has harmed us in the past. And, as Garcia puts it, “We take it personally. We as a community have a long memory of who has helped us and who has hurt us.”
Coors eventually changed many of its internal policies, including introducing non-discrimination policies and a gay and lesbian employee group, and then started reaching out to the community through advertising and event sponsorship in the mid 1980s and the 1990s. Eventually, the Human Rights Campaign rated Coors as 86 out of 100 on its Corporate Equality Index of gay-friendliness in 1992, better than either Miller (at 57) or Anheuser-Busch (at 43), and Coors was among the first brewers to show two men together in an ad.
“There are companies that can reverse their error,” says Garber. “The gay and lesbian consumer is very receptive as long as the company isn’t pandering.” Other boycotts against companies like Cracker Barrel and the recent boycott of Cirque du Soleil for its termination of HIV-positive acrobat Matthew Cusick, have shown how effective the gay and lesbian dollar can be when withheld as well as when spent.
Are you part of an ideal market?
If mainstream businesses underestimate the economic importance of the GLBT community, then it makes business sense that they ought to pay more attention than they have to our community. But, there are also factors that identify our community as not just an underestimated market but in many ways an ideal market for businesses. What are the factors that could make us such an ideal target for companies looking for consumers?
Garber’s OpusComm Group is a marketing firm dedicated to diverse marketing to the gay and lesbian community, and his company has partnered with Syracuse University on the Gay/Lesbian Consumer Online Census , a comprehensive research survey with nearly 9,000 respondents in 2002/2003.
There are a few attributes that make the gay and lesbian community particularly attractive as a market for consumer goods and services, according to Garber. In addition to the loyalty factor, Garber cites demographics and spending patterns that are appealing to sellers, as well as a higher degree of brand loyalty than the general population.
The demographic patterns aren’t that surprising. Garber’s research with the G/L Census reported that only 13 percent of gays and lesbians have children under 18 living at home (22 percent of lesbians and 5 percent of gay men), nationwide, with somewhat higher percentages in California, according to the U.S. Census. This compares to heterosexual households where a little more than half of married couples and about 45 percent of all heterosexual households have children under 18. In terms of marketing, this means that same-sex households are more likely to have income that in opposite-sex households would be spent on children. Garber points out that it’s important to realize that many GLBT households have children in them — and that number is likely to increase — but it still lags behind the rest of the population, making our community a market with more disposable income.
More surprising for some of us who live in the gay and lesbian community is what some research says about incomes. Combined with a higher percentage of disposable income, according to Garber’s research and other similar studies, gays and lesbians simply average higher incomes altogether.
“The median income in our community is $69,998, according to the U.S. Census, [while] the national median income is $42,400,” says Garber. “And 27 percent of gay and lesbian households have incomes over $100,000.” These numbers reflect other estimates of the incomes of gay and lesbian incomes, including one by the Simmons Market Bureau, which found the average income of gay men to be $63,700 in 1992, significantly above the national average. (However that study was based on inserts in national gay newspapers, which may have skewed the results to those more likely to be affluent or well educated.) It’s quite possible that the G/L Census, because it is an online survey, might also reflect those parts of the gay and lesbian community that are more affluent and better educated; it also shows us as more likely to have attended college and graduate or professional school than the general population.
A common response to these sorts of numbers is, if we really are this relatively rich as a community, why aren’t the gay men and lesbians I know doing a lot better than they are? This feeling is reflected in a representative study, a Yankelovitch survey in 1993, which found that, contrary to other studies, the incomes of gay male households averaged $2,000 less than their heterosexual counterparts, with lesbians averaging almost $5,000 lower than heterosexual households. This, at least, calls into question this aspect of the gay and lesbian community as an ideal market. However, whatever the correct numbers are, the perception of gays and lesbians as better earners and better educated makes us more attractive as a market.
Whether we have more money or not, the way we spend it differentiates us from the general population. Perhaps because we are less likely to have children, we are more likely, according to Garber, to spend our money on our enjoyment and ourselves.
“We spend more on travel and entertainment than the rest of the population,” says Garber, “we travel more frequently throughout the year and take international air trips above the average.”
This makes us more attractive to travel companies, airlines, hotels and resorts, since we more reliably spend on their products.
Also, while we may not have children, a large portion of the community are pet owners, according to Garber, making us an important market for pet stores and pet products. And, of course, just like everyone else, we own homes, rent and use banks. “So, mortgage companies, insurers and bankers should be trying to serve our community.”
In addition to being better educated and having more spending money, members of the GLBT community are also more likely than their heterosexual counterparts to spend their money on liquor, other travel-related expenses, eating out, self-care and pampering themselves with spa visits, and they are more discriminating in their consumption, according to Garcia. Echoing a phrase that first appeared in a 1991 Wall Street Journal article, Garcia says, “This is why we call them the dream market.”
The down side of the dream
Being viewed as an ideal market has its advantages and means that the gay and lesbian community is able to wield its economic power to effect corporate and social change while increasing visibility and tolerance. As Garcia puts it, “The more economic clout we have, the more political and social clout we have, the more tolerance.” This echoes Frank Sabatini, Jr.’s, feeling that, “Business and spending has historically put a human face on communities and this leads to tolerance.”
Is there a downside to this dream? There may be at least a few implicit disadvantages to being viewed as the dream market. While the ad categories most actively targetting gays and lesbians include fashion, travel, financial services and media, the first products marketed directly to gays and lesbians were beer and liquor. Garber identifies Absolut Vodka as perhaps the first product to direct advertising specifically to our community, and since the inception of its ad campaigns more than 20 years ago it has been extremely successful. Since then gays and lesbians have been consistent targets of alcohol and tobacco ads. While bars have often had a central place in our community, this continued focus in marketing reflects a one-sided view of our community, including the consistent sponsorship of large community events by brewers and liquor distributors, and, in the case of tobacco advertising, may have something to do with the higher smoking rates in the gay and lesbian community.
As Garber puts it, “We’re more than just drinkers.”
“We might feel exploited because cigarettes and liquor aren’t necessarily the best for our community,” says Garcia.
In addition to the targeted marketing of liquor to the gay and lesbian community, some aspects of the market profile of the gay and lesbian community – a profile that portrays us as faring better than our straight peers – could conceivably work against us. If gays and lesbians are already doing better than their peers, and are in fact an ideal market because of higher incomes, then gays and lesbians don’t need equality legislation and employment protection, goes one conservative argument. It is partly to counter this argument that some researchers have attempted to show that, in fact, gays and lesbians lag behind others in their earning power.
Finally, apart from stereotyping gays and lesbians as high-earning drinkers, there is something of a tendency to view the community as monolithic and uniformly urban. This perception itself leads to further stereotyping of the community.
This portrayal of the community as compulsorily urbane is a major mistake made by many advertisers, according to Garber.
“Our research shows that half of our community lives in rural and suburban areas,” he says. “Advertisers need to be sensitive to this fact.” But this perception can itself be corrected if advertisers work with the right companies, he says. “This is why you need to work with experts.”
By working with experts, and specifically those within our community, companies can avoid misperceiving the community, spreading stereotypes and offending the market they’re attempting to target. Done the right way, gay marketing can bring appreciation, visibility and tolerance to the community. Marketing professionals claim that being the ideal market can bring us the benefits of increased tolerance, in exchange for a loyal, if politically-sensitive, gay dollar. Sounds like a win-win. l
The GSDBA’s Business & Marketing Expo, “From Gay to Z”, takes place Thursday, April 29. See this issue’s accompanying “Gay to Z” pull-out guide, or call the GSDBA at (619) 296-4543 for information.
MEDIA WEEK.COM
Out and About
Jeff Gremillion

MARCH 17, 2003 -

The current climate for gay-oriented content in the media is, well, fabulous. The recent returns of Showtime's Queer as Folk and HBO's explicitly gay-friendly Six Feet Under were greatly anticipated, and NBC's Will & Grace continues to garner big ratings.

But the mainstreaming of such content seems a mixed blessing for media companies that produce it exclusively and target it to gays alone. Viacom's long-in-the-works gay-themed cable network is currently on hold. Canada's 18-month-old PrideVision network is struggling to find a following. And, despite some notable upticks in ad sales and circulation, gay-focused magazines remain in the shadows of their hetero brethren.

"People call me up and ask, 'Why don't you have higher circulation?'" says Judy Wieder, editorial director of the category-leading Out and its 36-year-old sister, The Advocate. "I have to tell them the truth: I don't know. We should."

But in their own small world, the best-known gay titles are enjoying some growth. The glitzy lifestyle monthly Out, purchased and relaunched by Advocate parent Liberation Publications in 2000, averaged a circ of 115,200 in the second half of last year, up 3.6 percent over the same period in 2001, according to the Audit Bureau of Circulations. The Advocate, a gay and lesbian biweekly newsmagazine, was up 11.4 percent, to 107,380.

Corporate publisher Joe Landry says that, following an ad falloff in '02 (The Advocate was down 13 percent to 802 pages, and Out was off 3.1 percent to 561, according to Publishers Information Bureau), the books are up sharply this year -- owing largely to a combined 63 percent bump in first-quarter auto business and a threefold surge in pharmaceuticals. Jaguar and Volvo have recently joined Saab and Saturn in Liberation's pages. HIV-related drug ads have rebounded after a year of rethinking creative matters. Recent issues have also been flush with liquor business -- and, in Out, ads for upscale clothiers including Prada, Gucci, and Versace.

Liberation now hopes to capitalize on the travel industry's strong interest in gay consumers. In October, the company will launch the 200,000-circ spinoff The Out Traveler, which will be sent to Out and Advocate subscribers. Traveler, set to publish once this year and twice in 2004, will address the unique needs of gay tourists.
More mainstream advertisers are beginning to view gay men -- long perceived as affluent and image-conscious trend-setters -- as "less mysterious," says Landry.

"The stigma is fading," agrees Neil Ascher, Zenith Media executive vp and director of communication services. The field that Ascher calls "a very viable growth market" is attracting some unexpected players in addition to the usual suspects such as fashion and liquor.

Through February, The Advocate's ad pages were up 9.4 percent to 91, and Out rose 22 percent to 68 pages. Smaller independents also claim to be healthy. At the gay lifestyle monthly Genre, circ was up 20 percent in last year's second half to 38,893, according to ABC. Owner-publisher Doug Shingleton says the Hollywood, Calif.-based Genre averages 43 pages of ads per issue, led by regional real estate (the book last year introduced a home-decor section).

The lesbian market presently is only a sliver of the male-dominated gay category and does not get the same attention from media buyers. The best known book in the women's field is the 62,000-circ Curve, based in San Francisco.

OpusComm Group president Jeffrey Garber, whose advertising and marketing firm targets the gay and lesbian arena, says that even as acceptance of gay men evolves among advertisers, lesbian consumers continue to be misunderstood and, therefore, largely ignored. He adds the problem has more to do with "classic male-female stereotypes" than homophobia. "Advertisers tend to stereotype people," Garber says. "Unless you're selling something explicitly feminine, if you want to sell a big-ticket item you target men, because they have the money." Lesbians -- misidentified as neither breadwinners nor "feminine" -- get shut out, Garber says.

While competition among publishers is intense, they agree the category faces serious obstacles to significant growth. There is the basic concern among potential readers that possessing a gay magazine could be tantamount to coming out. Exacerbating the issue, gay-targeted books are often displayed on newsstands with adult magazines. Bemoans Liberation's Wieder: "We keep working with the newsstand people, but the problem remains. People hear 'homosexuality,' and they think 'sex.'"

Meanwhile, mainstream men's magazines can freely market to all males. Fairchild Publications' Details and Rodale's Men's Health (which both rent Liberation's and Genre's subscriber lists) can be "gay-vague without specifically targeting that consumer group," says Genre's Shingleton. But Details can be pretty direct: Its January/February cover shouted, "Have You Had Sex With Colin Farrell Yet?" Fairchild executives could not be reached for comment. Says MH publisher MaryAnn Bekkedahl: "Men's Health reaches out to -- and attracts -- all men who are interested in improving their lives."

The future for gay-focused magazines is uncertain. Wieder says that many young gay people are happy to blend in with society at large. "Maybe they say, 'We don't need to have gay magazines,'" she wonders. "'We don't need to make a big deal out of it.'"
WARD's AutoWorld
Straight Eye for the Gay Buyer

By Christie Schweinsberg
, Apr 5, 2004, 12:00 a.m. ET

As the sun rises on a Manhattan morning, it’s just another day for the Fab Five of Queer Eye for the Straight Guy, the hit TV show screened on both NBC and the Bravo cable network.

The Five: Carson Kressley, Thom Filicia, Jai Rodriguez, Kyan Douglas and Ted Allen, are rushing to the aid of some helpless hetero shlub in flannel plaid who has no idea what the difference is between zhushing and schussing – but is about to find out. (For the uninitiated, it’s messily styling your hair vs. a skiing term).
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Queer Eye’s Fab Five flank their GMC Yukon Denali.

And their mode of transportation for attending to this fashion SOS: A GMC Yukon XL Denali. That’s right, GMC, as in General Motors Corp., maker of the “Like a Rock” Chevy trucks Bob Seger sings about and vehicles most Americans think are as straight as Bob Lutz’s tie.

This is the auto maker associating its large, meat-and-potatoes SUV with five openly gay men who regularly joke about kissing their more attractive straight charges and proposing marriage to them?

Yes, and GM says it’s darn proud.

GM, like the many other companies with gay-marketing initiatives, is eyeing the estimated $485 billion in buying power that some 15 million gay, lesbian and bisexual adult consumers brought to the U.S. market in 2003, according to polling firm Harris Interactive Inc.

Clark Sanford, brand promotional manager-GMC, says the idea to include the XL Denali in Queer Eye was spawned by an executive at a product-placement firm who sent Sanford the pilot for the show.

“He said it may be a little risky by GM standards, but it’s an opportunity, and you really need to think about it,” Sanford says. “We showed the pilot here to a cross-section of the staff – and the staff, broadly and generally, liked the show.”

The rest is history. The show now is a hit and GM is in product-placement heaven.

GM officials say the biggest draw for them to Queer Eye is that it features top-shelf brands, such as Thomasville Furniture and Ralph Lauren, and GMC, with its “professional grade” image, fits nicely into that mold.

“You look at all of the finished products, when they get these guys all dressed up, and they’ve got the finest clothing and the neatest furniture and the artwork and the food and the wine and shoes; it is all definitely top-drawer,” says Tom Beaman, manager-communications, Pontiac-GMC. “And the association the Denali has with all of that top-drawer merchandise is what is significant to me. You can’t help but associate all those products together.”

Today, every major auto maker, including GM’s similarly conservative Japanese competitors Honda Motor Co. Ltd. and Toyota Motor Corp., is pitching to the GLBT (gay, lesbian, bisexual and transgender) demographic.

Dedicated creative ad campaigns are being employed by auto makers, such as Subaru of America Inc. and Ford Motor Co. for its Premier Automotive Group (PAG) brands, while others run general mass-market ads in gay publications and on popular websites, such as Gay.com. Many auto makers, such as Chrysler Group’s Dodge brand, even sponsor GLBT events.

Other findings about the market allure of the GLBT segment by Harris Interactive:

* While possessing less consumer clout last year than African Americans ($688 billion, population 36 million) and Hispanic Americans ($653 billion, pop. 41 million), gays, lesbians and bisexuals boast buying power greater than that of Asian Americans ($344 billion, pop. 12 million).

* While gay affluence may be a myth, Harris Interactive says same-sex couples, as well as single gays and lesbians, do tend to have fewer dependents than their heterosexual peers and are apt to have more discretionary spending power.

* In 2000 some 40% of gays polled planned to buy or lease a new vehicle in the next 12 months, vs. 18% of non-gays surveyed.

Companies pitching to the GLBT segment are hoping to boost their market share in an increasingly fragmented and crowded marketplace.

Auto makers say the strategy is paying off. Just ask Subaru, which fancies itself the industry pioneer in courting the GLBT market with tailored ads.

“We started marketing about 10 years ago, and it was based upon research we had done,” says Rick Crosson, Subaru vice president-marketing. “The gay and lesbian community had already found us – particularly the lesbian community. They had already selected us as a car that they used, that fit their lifestyle and that they used to be able to fulfill their lifestyle.”

Not so fast, Subaru

However, Cynthia Price, GM’s marketing manager-diversity strategy dept., says Saturn was the first automotive company to market to the gay/lesbian community. “We’re nine years into this commitment to the marketplace,” she says. “What you are seeing now is an acceleration of that support, more marketing, more PR, more communication outreach effort, to the gay/lesbian market.”

Obviously, Subaru isn’t alone in the GLBT market.

Besides the Japanese brand, the only other auto maker with a large-scale tailored advertising effort in America targeting the GLBT segment is Ford with its PAG brands: Jaguar, Volvo and Land Rover, although Volvo ads are the only ones currently running. (Tire maker Bridgestone Corp. had dedicated ads from 2001-2003).

Michael Wilke, executive director-Commercial Closet Assn., a group that monitors and critiques gay marketing efforts, says although Saab and Saturn were the first automotive brands to advertise in national gay and lesbian publications – in 1994 and 1995, respectively – their presence in the market has been “inconsistent.”

Ford hired Witeck-Combs Communications, a Washington-based consulting firm that specializes in GLBT marketing practices, to look at all of its brands and select the ones most liked by the GLBT consumer.

Together with Harris Interactive, Witeck-Combs surveyed 1,000 homosexual and 1,000 heterosexual consumers to gauge their likes and dislikes.

“There was definitely a preference for import brands and a higher consideration for GLBT consumers, than our non-gay counterparts, to consider an import brand, especially a premium import brand. So there was definitely an opportunity there,” says John Butler, project manager for the PAG campaign at Witeck-Combs.

Together with advertising agency Prime Access Inc., Witeck-Combs crafted advertisements with taglines such as: “Life is full of twists and turns. Care for a partner?” (Jaguar); and “Whether you’re starting a family or creating one as you go” (Volvo); that ran in national GLBT publications such as The Advocate and Out.
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Volvo’s ‘family’ ad began running last year in print publications.

Butler says gays and lesbians, just as other minorities – African Americans, Hispanics, Asian Americans, and women – “are paying attention to how somebody is going to advertise to them, and we paid a lot of attention to how the advertisements were crafted.” Several ads were tested in concept form with GLBT consumers before final approval was given, he says.

However, that doesn’t mean auto makers haven’t stumbled a few times as they gear up to cater to this emerging market. Critics complained that one of the ads, specifically the Jaguar “twists and turns” pitch, was too understated for the GLBT customer.

John Nash, president of Moon City Productions, Subaru’s GLBT ad agency for the past 10 years, tells Ward’s the Jaguar ads were “confusing and missed the mark.”

Because of this, he alleges, they were pulled after only six or seven placements in print. Butler disputes this, saying the Jaguar ads only were intended to run through the first quarter of 2003.

Nash also worries that some companies may be doing GLBT marketing only because it’s trendy.

The Loyalty Factor

Although not new to the GLBT market, auto makers have been viewed as less progressive than other Fortune 500 companies, such as alcohol and travel-oriented firms, that have been aggressively pitching to the market for at least a decade.

Nash considers the top three “golden brands” in GLBT advertising to be Subaru, American Express and Absolut Vodka. He says surveys he sees most often find Subaru to be the No.1 or No.2 brand most respected by gay and lesbian consumers.

But Nash even is beginning to wonder, with so many players in the market, can loyalty really be won anymore?

He says GLBT consumers typically have been loyal to brands that remained loyal to them. “You have to be in the market a long time now,” Nash says, because of the number of “copycats.”

Jeff Garber, president of OpusComm Inc., an advertising and public-relations firm, also is convinced companies showing a long-term, dedicated effort do get more of a payoff than companies that don’t have specific creative ads.

“So many advertisers throw an ad in a magazine and wait by the cash register. Nobody said this market was stupid,” Garber says bluntly.

“Loyalty is never easy and that’s why you have to raise the bar,” he continues, adding companies targeting the GLBT segment, or any segment, need to think long-term, as those that hold the most pull now could be pushed out the door if another brand comes along.

GM’s Miriam Muléy, executive director-diversity strategy, is aware of the dilemma. She says the GLBT segment is no different than any other consumer group: “You’ve always got to prove your value, if you will, to that consumer. So we would not take it for granted that we’ve got this consumer long term. We wouldn’t do that with any of our consumer audiences.”

However, GM is not one of the auto makers with advertising currently tailored to the GLBT segment, something those following advertising trends say is a mistake.

“A general-market ad placed in a gay publication does OK, it doesn’t do great,” says Garber. “If you truly want to knock the ball out of the ballpark, you have to be specific in content.”

Nash agrees. “Name recognition and retention goes off the charts when the creative is specifically directed to the G&L consumer,” he says.

Garber speculates one reason advertisers don’t do more tailored advertising is they fear a backlash from disapproving conservatives.

“How many general ads (does GM) place in Ebony magazine to attract African Americans?” Garber asks.

Backlash: Myth or Reality
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Subaru ad

Subaru says when it first began targeting GLBT consumers it generated a few complaints from conservative groups not pleased it was advertising specifically to the gay and lesbian consumer.

“I can remember a box of letters that was delivered 10 years ago from a church, for example,” says Crosson. “I think over the years as we have explained to everybody, we’re not saying anything about lifestyle. We’re including them in our marketing efforts.”

Nash contends there really wasn’t much backlash, mentioning the letters from an Alabama church group and a guy in prison who wrote a letter saying he’d never buy a Subaru.

“We never really experienced anything bad. Just some strange, crayon-like, from-prison letters,” Nash says.

GMC’s Sanford says, despite the current furor over gay marriage, he hasn’t “had an executive say we shouldn’t do this. I haven’t had a peer manager say we shouldn’t do this” regarding the Denali appearing on Queer Eye.

However, in 1995, when a Saturn ad appeared in Out magazine, GM executives, who got wind of the placement only after the issue was in print, reportedly pulled the ad from future publications.

“I’m sure on a day-to-day basis, somewhere within the company, we’ve had to deal with (a backlash from conservative-minded customers),” says GM’s Price. “The bottom line comes down to the fact that GM is in the business of selling cars and trucks, and we have cars and trucks to fit everyone’s lifestyle and needs, whether you’re gay or lesbian or you’re Asian or you’re a woman.”

But, the fear of a backlash is not unfounded. Some conservative groups in the U.S. have boycotted non-automotive gay-friendly companies, such as the Walt Disney Co. and American Airlines.

Southern Baptists targeted Disney in the mid-1990s for offering benefits to same-sex couples; various right-wing groups targeted American in the U.S. for its anti-discrimination policies.

Although the airline has dedicated advertising aimed at the GLBT consumer, Disney does not. But it appears, in both situations, the boycotts have not had any lasting effect. Disney continues to offer domestic-partner benefits, as does American, which also has specialized advertising.

“There will always be a backlash on anything,” says Garber. “Those who backlash may be highly vocal. But are they the majority or the minority? Those who complain may not be your customer,” he advises companies.

Garber says the stigma gays have in the U.S. is quickly dissipating, as many people now are related to or know someone who is openly gay.

Says Witeck-Combs’ Butler: “I think a lot of companies fear a backlash, that their general market consumer will turn and walk away as a result of their pursuit of the GLBT market, and what we found with our clients, most times, is that is not true. It’s a myth that people believe in.”

Gay marketing has come such a long way that “there really are few companies that would cause any sort of surprise,” says Commercial Closet’s Wilke.

At the same time those critical of GLBT advertising efforts have boycotted certain companies, gays also have protested or criticized companies that haven’t instituted anti-discrimination policies or use gays as a punch line to sell products.

GM has come under fire on the Commercial Closet’s website (CommercialCloset.org ) for its recent Chevrolet Colorado TV commercial, which shows a group of male friends driving along, with one in the back seat singing along to the Shania Twain song, “Man, I Feel Like a Woman.” His friends slowly move away from him and give him strange looks.

GM says it is aware of criticism of the ad and is looking to change it. The company emphasizes it has an internal affinity group of gay and lesbian employees, GM Plus (“people like us”), that advises on efforts to target the GLBT segment. Some of them already have called the commercial into question.

Wilke says using homophobic themes is all too common in advertising today. “And there are other examples like (the Colorado ad), and even for less macho brands,” he says.

Other companies, such as Volkswagen of America Inc., have perfected what Wilke has dubbed “gay vague” ads, in which men who appear in them may or may not be a couple.

“It typically shows two guys together, and it’s never really clear what the nature of their relationship is,” says Wilke of VW’s ads.

VW’s popular “Da Da Da” ad that aired during the 1997 “coming out” episode of Ellen is a prime example, he says.

Best Medium for the Message

However, TV commercials remain a rare means of reaching the GLBT segment. Wilke says buying ad time on TV is expensive, in general, let alone for those companies trying to reach a niche market. But, Garber argues, that compared to print publications such as Out, which has a circulation of 100,000, TV on a bad night can draw a million or so viewers and is a much more beneficial medium.

“If you’re very cost-conscious and want to walk before you run, there are tremendous bargains out there in niche cable,” says Garber.

No matter what medium they may choose, auto makers say it is difficult to track whether advertising efforts are drawing GLBT consumers into their showrooms. After all, no one is asked to identify their sexual orientation when buying a car.

It’s impossible to quantify how much the XL Denali’s appearances on Queer Eye have helped GM sell Yukons, but they haven’t hurt, says GM’s Beaman. He says Yukon sales were up 52% in February over last year, and Yukon XL sales rose 20%. Loyalty rates for GMC have risen, as well.

So how about having Queer Eye’s Fab Five work their makeover magic on the XL Denali?

“We have not had that conversation, but you know, maybe one day we will,” says GMC’s Sanford. “We’re always open for new ideas.”

– with Drew Winter and Katherine Zachary


Back to Top

Gay Episcopalians Among Most Active in Church
Wed August 6, 2003 11:17 AM ET
NEW YORK (Reuters) - Gay Episcopalians in the United States are among the most active participants in their congregations, according to a new survey released on Wednesday.

A survey of 8,831 gay people found that 57.6 percent of gays that identify themselves as Episcopalians say they actively participate in their religion.

Only gays of the Metropolitan Community Church, Unitarians and Pagans had a higher rate of religious participation, at 79.4 percent, 66.7 percent and 84.6 percent respectively, the study found.

The 2002/2003 survey, conducted by Syracuse University and research group OpusComm, comes amid tensions in the U.S. Episcopalian Church, which on Tuesday elected its first openly gay bishop -- a controversial decision that has raised the possibility of a schism within the religion.

"Our new study may reflect some changes due to this political and cultural shift," said Syracuse University lead researcher Amy Falkner. Homosexuals, she said, "may feel safer and more welcomed in expressing their respective religious beliefs."

The largest percent of those surveyed -- 17.6 percent -- said they were Catholic, but that less than a third of those were active in their church.

Back to Top

Study: Few gays practice their religion

August 7, 2003
A significant percentage of gay men and lesbians belong to a certain religion, but few are practicing that religion, a recent survey has revealed. More than six out of 10 (63.7%) respondents to the 2002-2003 Gay/Lesbian Consumer Online Census said they are affiliated with a particular religion; 38% said they are practicing members. The largest segment is Catholics (17.2%), although only 29.5% of those members said they are practicing. Six percent of respondents say they are atheists, and almost a third (30.3%) said they have no religious preference.

With 8,831 respondents, the census is the largest and most comprehensive GLBT consumer study ever conducted. Prepared by GLCensus Partners (Syracuse University and OpusComm Group), the annual study fills the growing need among manufacturers and service providers for detailed information on consumer behavior and preferences of GLBT people. Of those respondents who answered both questions, there are 11 religions with 200 or more members. Among these, the highest percentage of those saying they are practicing members of their respective religions are: Pagan (84.6%), Metropolitan Community Church (79.4%), Unitarian (66.7%), Episcopal (57.6%), and Jewish (47.5%).

"The gap of those who practice their religion versus those who don't appears to vary based on how various religious sects are perceived of as being more embracing of the GLBT community than those which are not," comments Jeffrey Garber, president of OpusComm Group Inc. and founder of the GLCensus Partners study.

"In the last two years of conducting the GLCensus, the results to the series of religious questions have not changed," explains Amy Falkner of Syracuse University, lead researcher on the project. "Perhaps, given the recent Supreme Court decision and the election in the Episcopal Church, GLBT people may feel safer and more welcomed in expressing their respective religious beliefs. Our new study may reflect some changes due to this political and cultural shift."

Back to Top

June 4, 2003 8:10 p.m. EDT
E-BUSINESS

PlanetOut Posts First Profit,
Helped by Personals Revenu
e

By JENNIFER SARANOW
THE WALL STREET JOURNAL ONLINE

PlanetOut Partners Inc., a publisher of gay and lesbian community sites, reported Wednesday that it achieved its first profitable quarter, helped by the popularity of its online dating services.

The closely held company's PlanetOut Personals and Gay.com Personals sites accounted for more than half of quarterly revenue, the company said, underscoring how online publishers have embraced pay services amid a flat online advertising environment.

"Advertising provided a foundation [and] online dating provided the fuel for growth," said PlanetOut Partners President and Chief Executive Officer Lowell Selvin.

For the period ended March 31, PlanetOut said it had unaudited quarterly net income of just more than $100,000, compared with a loss of $1.2 million in the year-earlier period. Revenue was $4.5 million, up from $3 million a year earlier.

The company (www.planetoutpartners.com1) said online matchmaking revenue accounted for about 58% of revenue. Ad revenue, which included a Chrysler campaign, accounted for about 28%.

PlanetOut Personals, geared more for relationships, and Gay.com Personals, more for dating and finding friends, launched about two years ago. Today the sites have a combined total of 2.3 million profiles. Together with other paid offerings of PlanetOut Partners, such as its travel newsletter, the company said it has about 100,000 paying subscribers.

Online dating is booming for people of all sexual preferences. The category had $302 million in revenue in 2002, according to comScore Networks and the Online Publishers Association. But Internet personals are particularly attractive to the gay, lesbian, bisexual and transgender market, industry watchers say, where discretion and fears of discrimination can be high priorities.

"The easiest and most comfortable way for many [gay] people is online dating," says Jeffrey Garber, president of OpusComm Group, which specializes in gay marketing and advertising. Mr. Garber is also a founding partner of GLCensus Partners, which studies habits of gay consumers.

At most online dating sites, anyone can browse listings, but users have to pay a monthly fee to make contact with prospective dates. At PlanetOut's sites, PlanetOut Personals charges $12.95 a month, while Gay.com Personals charges $16.95 a month.

Some companies are targeting both gay and straight audiences. MatchNet PLC, which runs niche personals sites including gay11.com, CollegeLuv and JDate.com, said registered users at gay11.com (soon to be rebranded glimpse.com) grew 60% to 746,000 at the end of the first quarter from a year earlier.

Meanwhile, dating mammoth Match.com says it currently has about 785,000 registered men seeking men and 617,000 registered women seeking women, up 25% from a year earlier, while Match.com's gay-specific site, altmatch.com, has about 124,000 registered men and 70,000 registered women. Overall, Match.com had about eight million registered users and 766,000 paid subscribers as of March 31.

"I think people would be surprised," by the size of the gay dating scene on Match.com, says Trish McDermott, vice president of romance at Match, a unit of USA Interactive, New York.

PlanetOut Partners said it expects the trends in its personals business and profitability to continue. The San Francisco company, which has about 125 employees, is projecting revenue of $24 million for the year, and positive net income for full-year 2003 and 2004.

PlanetOut Partner's investors include J.P. Morgan Chase & Co., Mayfield Fund, IDG and AOL Time Warner.

Write to Jennifer Saranow at jennifer.saranow@wsj.com
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Posted on Sat, Apr. 05, 2003
Gay market wooed at Miami Beach expo
BY CHRISTINA HOAG
choag@herald.com

From Prudential to Krispy Kreme to Toyota, companies of all sizes and sectors are seeking to proclaim themselves gay friendly to woo a consumer market known for its considerable purchasing power and brand loyalty.

''It's sort of a new frontier,'' said Jeffrey S. Garber, president of OpusComm Group, which specializes in gay marketing and advertising. ``Especially with the economic downturn, companies are realizing that GLBT [gay, lesbian, bisexual, transgender] is a good market to go after.''

Some 90 companies will be setting up shop today and Sunday to do just that at the Gay Life Expo at the Miami Beach Convention Center. The fair, the first to be held locally, is sponsored by JPMorganChase and Bacardi's Martí rum brand and is expected to draw upward of 5,000 people, according to its organizer, Consolidated Management Associates of New York.

Such events are important venues for companies seeking to declare themselves sensitive to gay people. And that's no small matter. According to a gay-consumer study done last year by OpusComm affiliate GL Census Partners, 82 percent prefer buying from gay-friendly companies, defined, in part, as those that extend benefits to domestic partners, have nondiscrimination policies and advertise in specialized media.

''There's a heightened political awareness in the gay community,'' said David Treece, past president of the Miami-Dade Gay & Lesbian Chamber of Commerce. ``These events give visibility that is very helpful to companies.''

Once a company is found to be gay friendly, ''brand loyalty is very strong,'' Garber said.

Companies that run afoul of sensibilities may court trouble. When United Airlines failed to extend benefits to its employees' domestic partners in 1997, gays and lesbians boycotted it in favor of American Airlines, which did.

United backed down in 1999 and, a year later, became one of the first companies to distance itself from radio talk-show host Laura Schlessinger, known as ''Dr. Laura,'' after she remarked on the air that gay people were ''deviants'' and ``biological errors.''

Those comments sparked a well-publicized ruckus and caused Procter & Gamble and auto insurer GEICO, among others, to yank their commercials from her show. Schlessinger eventually apologized.

Several characteristics make this niche attractive to marketers. Gays index high on travel, grocery purchases and restaurant and wine consumption, the GL Census found. Spoiling pets is also common, said Tim Winters, sales coordinator for Gay Life Expo, where pet cemeteries and adopt-a-pet agencies are common exhibitors.

''Pets are kind of surrogate kids,'' Winters said.

Relatively few gay households have children, which means that gay people have more discretionary income.

And they like to spend on novel items.

''Gay people are innovative spenders,'' Winters said. ``They like to be on the forefront of new, very different trends.''

And then there's the matter of affluence. According to the GL Census, 32 percent of gay male households and 17 percent of gay female households reported annual incomes of over $100,000, making this a prime market for financial-service and insurance companies and automakers.

''They realize the value of the market,'' said Rafael Armada, president of Miami-Dade Chamber, which counts such mainstream corporations as MetLife, BankUnited and American Express among its 200 members.

And not only are companies seeking gay consumers; they're seeking gay employees, too. Gay Life Expo, which also holds shows in New York and Philadelphia, often allots recruiting pavilions to such gray-suit firms as PriceWaterhouseCoopers and Deloitte & Touche as well as to MBA programs.

It's all part of mainstream America's growing acceptance of gay people, Winters said, adding: ``You didn't see this 20 years ago.''

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Posted on Sun, Mar. 02, 2003
Travel agency prospers by catering to gays
By David Whelan
CONTRA COSTA TIMES

OAKLAND - Like many Bay Area travelers, Kathi Heimann has eclectic tastes. In October 2001, she spent a week at a Club Med resort in Mexico where she rode horses through the surf, snorkeled with sea lions, and learned how to water ski. In January, she took a cruise to the Bahamas and the Virgin Islands.

Despite the many booking options that exist, including the Internet and various travel agencies, she signed up for both trips, and plans to do the same for future vacations, through Oakland-based Olivia Cruises & Resorts, a niche tour operator.

Heimann, who lives in San Ramon, chose Olivia for one simple reason: because its trips are geared for women like her. "I can enjoy the atmosphere without standing out," she said. "It's not that I couldn't go on a straight cruise -- I could. But could I hold another woman's hand?"

Olivia has made a business out of providing trips where women like Heimann can feel comfortable holding each others' hands. The Oakland company has sent 50,000 lesbians on 56 cruises and tours since 1990. "We have created an environment where people feel free to be themselves for seven days or 10 days," said Judy Dlugacz, the company's founder. Dlugacz said that the safe-haven aspect of Olivia may explain why its business has grown since the Sept. 11 terrorist attacks, while the mainstream travel industry has sputtered.

Olivia is not a gay rights organization or a social club, although it might be mistaken for one because of its social consciousness and repeat customers. What it has become over the years is a profitable business. This year it will gross $12 million, based on the trips it has planned. The company projects that it will grow annually for the foreseeable future by 30 percent by adding more trips and other services. Its staff of 25 is slated to grow to 35 by year's end.

Olivia, which appears to be the nation's only major travel provider for lesbians, began 30 years ago as a record label. Dlugacz, then 20, had just graduated from the University of Michigan, and planned to apply to law school, when she took a detour. She and eight friends borrowed $4,000 to produce albums by lesbian singers such as Cris Williamson and Meg Christian. They named their company after the main character in an eponymous novelette about lesbian romance that was published in 1949 and subtitled, "The story of a love that dare not tell its name." Dlugacz outlasted her friends, and soon branched into producing concerts.

In 1990 she chartered her first all-lesbian cruise, which she thought of as a "7-day long concert" that would highlight Olivia artists. Six hundred women on the record label's mailing list rushed to sign up for the trip, and Dlugacz realized she had discovered a niche market.

One special moment for Dlugacz came in 1993 when Olivia travelers cruising the Mediterranean docked on the island of Lesbos and held a vigil for Sappho, the ancient Greek poet whose poems have inspired many lesbians. The gods on Mt. Olympus may have heard the group's call. Over the next decade, Dlugacz has expanded rapidly.

This year it will offer six cruises, 13 bike trips, five walking tours, 15 sports-oriented trips, and three resort vacations, including one at a Florida Club Med designed for gays and lesbians with families. With lesbian travel booming, the record label now represents only a sliver of Olivia's business.

The company still uses entertainment to draw travelers. The Indigo Girls will make their first appearance on an Olivia cruise this year, joining staples like comedienne Suzanne Westenhoefer.

Amy Errett, the company's CEO, may be another reason why the company's business has doubled since 2000. Errett joined a year ago after working as a top executive at E*Trade. She holds an MBA from the University of Pennsylvania's Wharton School. After starting her career at Bankers Trust, she started her own consulting company, which she eventually sold to Interpublic Group, the advertising and marketing conglomerate.

When Errett arrived at Olivia a year ago, she decided that its infrastructure needed to be upgraded. She stripped out the old computer system and built a new call center. She invested money in the Web site and embarked on new marketing projects. "Right now we are just scratching the surface of the lesbian market," she said.

Marketing to the nation's estimated 6 million lesbians poses a challenge because many lesbians do not openly identify themselves. Unlike gay men, lesbians do not typically congregate in specific urban neighborhoods like the Castro and instead keep a lower profile in the suburbs.

Still, demographers agree that the lesbian market can be targeted. "There is a great need for the community to travel together on a cruise, or to a resort," said Jeffrey Garber, the president of Syracuse-based Opuscomm Group, which studies the gay market. "If you live in New York or you live in San Francisco, you can be part of a lesbian community. But otherwise you need to plug in to an environment where you feel secure."

Garber's company runs what he calls the "2002 Gay/Lesbian Consumer Online Census," which revealed that only 2.5 percent of lesbian respondents have ever traveled on a gay cruise, suggesting that Olivia has not exhausted the market. And Olivia doesn't think that as the world becomes more tolerant, gay women will start to feel comfortable in mainstream settings and abandon gay cruises. The point, Errett said, is not just to escape discrimination, but also to have a unique experience with other women.

Still, discrimination has been a factor in Olivia's history. In 1998, an angry mob in the Bahamas turned a cruise ship away. Dlugacz said the company has avoided similar situations by keeping a lower profile abroad and avoiding countries, such as heavily Islamic ones, that might object to her passengers. Many countries, she said, welcome Olivia women. Turkey, for example, has been receptive, and on one occasion, she said, a friendly Turkish gathering greeted a ship and merchants shouted, "Lovely lesbian ladies, please come to our shops."

Like the Turkish shopkeepers, Errett also has plans to capitalize on the women of Olivia. She imagines Olivia as a "lifestyle company." "Look at Virgin. It's an airline and music company," she said. "Disney is there to create experiences for people, whether through media, entertainment, travel, Internet, and sports."

Right now, the company could easily expand to offer market research and services for same-sex households like wills and money management, said Errett. Eventually, Olivia could even help plan lesbian retirement communities.

Heimann, one of Olivia's satisfied customers, is excited by that prospect. "When you get a group of women together, they always talk about, 'Where are we going to live when we get older.'

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Posted on Mon, Nov. 04, 2002
Survey gives clear picture of gay community
BY STEVE ROTHAUS
srothaus@herald.com

Researchers say the most surprising aspect of this year's gay marketing survey is that nearly all the respondents identified themselves as being out of the closet.

''Being out -- 92.3 percent are out to their friends. That's a society change,'' said New York advertising executive Jeffrey Garber, whose agency co-conducted the just-released survey. ``It's a higher percent than people think and it continues to grow.''

This year, there was a 40 percent increase in the number of people who took the Internet survey of gay and lesbian consumers.

Despite the sharp increase in respondents, survey results were nearly identical to the first GL (Gay/Lesbian) Census in 2001.

''To get a 40 percent increase and have the results almost identical within a percentage point, it tells me this really is the most clear picture of the [gay and lesbian] community,'' Garber said.

Among the striking similarities:

• In both 2001 and 2002, 82 percent said they were more likely to buy products or purchase services from companies they know are gay friendly.

• Last year, 89.8 percent of those taking the survey were registered voters; in 2002, 90 percent.

''The findings have a tremendous application for social scientists, advertisers, political leaders and the general population,'' Garber said. ``The more information that is out about a community, the better understood it can be, and the better tool to break down stereotypes that have existed a long time.''

Garber and Amy Falkner, a Syracuse University advertising assistant professor, developed a volunteer Internet survey in 2001.

The study was conducted by GL Census Partners, a joint project of Garber's ad agency, OpusComm Group; S.I. Newhouse School of Public Communications at Syracuse University; and GSociety, the first publicly traded gay company specializing in media/entertainment.

In 2001, the goal was 5,000 responses. More than 6,350 came in. This year's survey, which ran July 8 through Aug. 19, generated 8,831 responses. This year 54.2 percent of the respondents were men, about the same percentage as in 2001.

GL Census Partners relies on the Internet because ''it's probably the safest place where gay people around the country and around the world can participate,'' Garber said.

The surveys each took 45 to 50 minutes to complete. Respondents were given passwords so they could take breaks, then log back in where they left off.

Afterward, the researchers checked for ''pattern recognition'' to make sure the same people weren't taking the survey over and over, Garber said.

Garber said participants took the survey because ``they felt it was important as a community.''

''If they can educate the general public and advertisers -- if they identify themselves as consumers -- advertisers would take notice and target them,'' he said.

That's exactly the reason why Saturn automobiles bought last year's survey results.

''We got a gauge on the vehicles that this segment of customers owned, and we got some key demographics and media habits that are important for planning any advertising,'' said Bryan Mahlmeister, market research manager and brand coordinator for Saturn in Detroit.

Mahlmeister said the survey ''gave us a good snapshot'' of the gay automobile market and how it affects Saturn.

The survey showed Saturn was the most popular General Motors division among gay consumers. ''We were surprised that we came out so far on top in ownership,'' Mahlmeister said.

That information has encouraged Saturn to continue marketing itself to the gay community, advertising in gay-oriented magazines such as The Advocate, he said.
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Posted on Mon, Aug. 26, 2002
Marketing survey nets thousands of responses
BY STEVE ROTHAUS
srothaus@herald.com

When New York advertising executive Jeffrey Garber set out to survey gay and lesbian consumers, he knew there would be a major obstacle.

'It's not like you can get on the telephone and say `Ma'am, you sound gay, I'd like to ask you a few questions,' '' Garber said. ``It's an incredible problem. In 39 states where you have discrimination laws still on the books, you are talking about a population that's not going to readily identify itself to strangers.''

To make respondents more comfortable, Garber and Amy Falkner, a Syracuse University advertising assistant professor, developed a volunteer Internet survey in 2001. The study was conducted by GL Census Partners, a joint project of Garber's ad agency, OpusComm Group; S.I. Newhouse School of Public Communications at Syracuse University; and GSociety, the first publicly traded gay company specializing in media/entertainment.

Last year's survey goal was 5,000 responses. More than 6,350 came in. The 2002 survey ended Aug. 15 and results are still being tallied. ''We're up almost 40 percent from last year,'' Garber said.

Among the findings of the 2001 survey: Gays and lesbians generally earn more than their straight counterparts.

''Any minority, in order to get ahead in the U.S., usually uses education as a bootstrap to gain independence,'' said Garber. ``Good education usually goes hand-in-hand with good jobs.''

The survey also asks questions dealing with consumer categories, such as automotive and child-care.

''All this is important for mainstream advertisers to understand our community, our buying habits,'' Garber said. ``It's a Technicolor look at our community that replaces one-dimensional stereotypes.''
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Business

Big business looks to the rainbow

August 26, 2002
BY STEVE ROTHAUS
srothaus@herald.com

American Airlines announced Aug. 13 that it would save millions of dollars by cutting 7,000 jobs, reducing flights and shrinking the fleet.

Not a dime, though, would be cut from the airline's diversity program that courts gay travelers and supports gay workers.

''We're managing the company for the long term. That means we need to carry on on the tack of being culturally sensitive to our customers and employees,'' American spokesman Tim Kincaid said. ``It's paying off for us.''

American, AOL Time Warner, American Express and other stalwarts of corporate America have quickly realized that by unabashedly marketing themselves to gays and lesbians, they gain billions of dollars in revenue. Now, in a marketing push that barely existed 10 years ago, they are reaching out to the rainbow.

Last year, American reaped more than $184 million from men and women traveling in gay groups, from gay conventions and through gay travel agencies, Kincaid said.

Gay travel alone accounts for $55 billion annually, according to the Fort Lauderdale-based International Gay & Lesbian Travel Association.

In South Florida, destinations like Key West and Fort Lauderdale have created entire marketing programs to bring in gay travelers. The Orlando area also markets heavily to gays and lesbians, particularly in June, during the annual (and unofficial) Gay Days at Walt Disney World.

But it's not just the travel industry that's tapping into the lucrative gay market:

• Television networks program gay-oriented shows, including NBC's Will & Grace, Queer As Folk on Showtime, and HBO's Oz, Six Feet Under and Sex and the City.

• Newspapers, including The Herald and The New York Times, accept announcements for same-sex commitment ceremonies and recognize same-sex survivors in obituaries. The Herald and other papers run regular columns for and about the gay community.

• Sports teams, including the Chicago Cubs, now reach out to gay fans. (This season, the Cubs agreed to publish 10 full-page display ads in The Chicago Free Press, a gay weekly newspaper.)

Women's basketball teams, including the Miami Sol, market themselves to lesbians by advertising in gay publications.

• Automakers Volkswagen and Subaru and tire maker Bridgestone/Firestone now advertise in gay magazines and on websites.

• Liquor brands, including Miller Lite, Cuervo and SKYY Blue, advertise heavily in gay publications and websites.

South Florida-based Southern Wine & Spirits of America -- the nation's largest distributor of alcoholic and nonalcoholic beverages -- raised $40,000 for the 2002 Miami Gay & Lesbian Film Festival, becoming the festival's major sponsor.

• Financial-planning and insurance companies, computer and electronics makers, and pharmaceutical firms all reach out to gays and lesbians.

A John Hancock Insurance commercial in 2000, for example, featured two women bringing home an adopted baby. ''You'll make a great mom,'' one tells the other. ''So will you,'' the partner replies.

''The stigma of advertising to the gay community is gone,'' said Joe Landry, publisher of The Advocate and Out, two magazines for gay men and women. ``The audience is affluent and brand loyal and has the propensity to purchase luxury goods.''

COMMUNITY RESPONSE

And the gay community is ''sensitive and responsive to outreach,'' said Kincaid, who co-founded American Airline's Resource Group for Gay, Lesbian, Transsexual and Bisexual Employees in 1993.

American was one of the first major U.S. companies to offer domestic-partner benefits to gay employees and a guarantee that they would not be discriminated against at work. Two weeks ago, the gay-oriented Human Rights Campaign ranked the airline among the best U.S. corporations for gay employees.

Kincaid said that although the airline has had some resistance to its diversity campaign, it will carry on.

''There's a good business case for doing it,'' he said. ``It's the right thing to do, especially now, when we need all the business we can get.''

Landry, meanwhile, has been in position to see great changes in both publications and the marketplace over the past decade. First, the biweekly Advocate changed from newsprint to glossy paper and dumped all sexually explicit ads.

TV IN THE FOREFRONT

Television has often led the way in the marketing revolution. In 1994, Ellen debuted on ABC. With much publicity, both star Ellen DeGeneres and her sexually ambiguous character came out of the closet in 1997.

And on the night of Ellen's coming-out party, Volkswagen ran an intriguing commercial featuring two young men driving a Golf hatchback. The pair stop to pick up a chair discarded at the curb.

Michael Wilke, who runs a website called the Commercial Closet ( www.commercialcloset.org), calls the ad ``gay vague.''

''Many people turned to each other and said, `What's going on here? Are they a gay couple?','' Wilke said. ``Generally, straight people who watch the ad presume they are roommates; gay people who watch the ad presume they are a couple.''

In 1998, NBC debuted Will & Grace, a sitcom about a gay man, his straight female roommate and their best friend, Jack, a flamboyant queen.

''Everything changed after Will & Grace,'' Landry said. ``People could see gay people on TV. It was not so strange or foreign as it was before that.''

The success of Will & Grace was particularly important following the failure of Ellen the season before, Wilke said.

''It proved that this subject could be popular in mainstream popular television,'' Wilke said. ``Had it not come along, the effect of media on a larger scale would have been slower to become comfortable with this concept. People found that if you do it right, it will work.''

As mainstream advertisers bought time on Will & Grace, they also began buying print ads in The Advocate and Out.

''When I realized the world had changed, IBM came in, American Express came in,'' Landry said. ``When it really hit me was when we got Mentadent toothpaste. I thought, `Wow, they realize gay people brush their teeth.'

'That's when I said, `OK, I'll not be surprised anymore.' It was a cultural shift in corporate America.''

A MAJOR DEAL

Automakers SAAB, Saturn and Subaru began to advertise in Landry's magazines five years ago. Last week, The Advocate and Out closed a deal with Land Rover, he said.

''We are one of the few bridges between the mainstream marketing community and the gay community,'' Landry said. ``If you want to effectively target this audience, we have the connections.''

Each issue of The Advocate has a paid circulation of 103,129, up from 94,916 a year ago. Out magazine has a paid monthly circulation of 114,885, compared to 100,354 a year ago.

Gay-oriented websites PlanetOut and Gay.com have two million to three million unique monthly visitors, according to Wilke.

To reach the gay market cost-effectively, it makes more sense for businesses to buy space in gay-oriented magazines or websites than to make mainstream media buys.

''It's a matter of efficiency. If they're only trying to reach a gay audience, television is not an efficient medium to do that,'' Wilke said. ``If 10 percent of your audience is thought to be gay, then 90 percent of the money you've spent is wasted.''

That's especially relevant if a company produces ads specifically targeting gays and lesbians.

Some mainstream companies that advertise in The Advocate and Out design gay-specific ads featuring same-sex couples and gay-associated emblems, like rainbow colors.

''Just the fact they are in the magazines in the first place is testament that the advertising is speaking to them personally, which speaks volumes for itself,'' Landry said.

Most important is the sincerity of the advertiser, said Robert Witeck, a founding partner of Witeck-Combs Communications. The Washington, D.C., public-relations firm specializes in reaching the gay market.

TALKING ABOUT `ME'?

'All of a sudden you think, `Maybe they do mean me,' '' said Witeck, who advises clients -- including IBM and Ford Motor Co. -- to treat gay consumers ``normally, not in the pandering sense but so that it has an authenticity about it.''

'IBM has done ads for The Advocate using male couples. It's the same campaign [as in mainstream publications], but they did a `pop-and-pop' campaign instead of ''mom-and-pop,''' Witeck said.

Among the current ads in gay magazines:

• ''You're among friends,'' boasts an ad for Key West, ''the fabulous gay & lesbian destination.'' The ad features two male dolls lying beside each other on a sandy beach.

• ''Threesome -- My Man, My Beer, My Miller Time. More than friends.'' It features two affectionate men and a bottle of Miller Lite.

Jeffrey Garber of OpusComm Group, a Syracuse, N.Y., ad agency, believes that gay consumers prefer advertising tailored to them.

''Advertisers get a better return if they don't use general ads,'' said Garber, whose company specializes in gay advertising and market research. ``It's better if they are gay specific.''

Garber co-founded GL Census Partners, an Internet-based study ( www.glcensus.org) designed to poll gays and lesbians about their education, jobs, spending practices and politics.

The purpose of the study? To help sell mainstream companies on the idea of marketing to the gay community.

''When I started calling on corporate America, they were all very interested, but they wanted to know if we could qualify and quantify [gay spending],'' Garber said.

''People do seek out advertisers who are gay friendly,'' said Amy Falkner, a Syracuse University advertising assistant professor who conducted the survey with Garber.

It's important to consumers, she said, that companies be direct in their gay ads.

'People want marketers to be out themselves, not to do `gay vague' ads,'' Falkner said. ``They want whoever is going to advertise to them not to be ashamed of advertising to them.''

Consumers also care about how companies treat nonheterosexual employees, according to Garber and Falkner, who are gay.

''Do they treat their own employees well who are gay? Are they pursuing the gay community, and how are they trying to pursue it? You need to approach the market for the long-term relationship'' Garber said.

Bridgestone/Firestone's North American tire division is attempting to do just that.

`OVERALL DIVERSITY'

''We began a real push in our overall diversity marketing efforts: gay and lesbian, African-American, Asian and Hispanic markets,'' said Phil Pacsi, Bridgestone/Firestone executive director for North American consumer brand marketing. ``We are very, very pleased with the success we've had with our diversity efforts.''

Bridgestone/Firestone has developed a series of print and online ads using same-sex couples of men and women.

''I generally believe, from a marketing standpoint, that you can reach a larger number of people with a focused effort,'' said Michael Fluck, the tire maker's Internet and diversity marketing manager for North America.

Giving gifts to gay organizations is another way of reaching out to the market. This year, for example, Southern Wine & Spirits of America moved ahead with a campaign to tap into South Florida's large gay marketplace.

''It's certainly an important segment of our community,'' said Richard Booth Jr., Southern Wine & Spirits' South Florida vice president and general manager. ``The gay community loves to drink premium wine and spirits, and they're very loyal customers.''

Booth said it would be foolish to overlook the market.

''It's definitely a business decision,'' he said, ``but it also comes from our heart. We're a very philanthropic company and involved in the community.''

In addition to raising $40,000 for the Miami Gay & Lesbian Film Festival this year, Southern Wine & Spirits gave donations to several South Florida gay and AIDS-related charities: the Food for Life Network; Care Resource's annual White Party at Viscaya; the Episcopal AIDS Ministry; and the Dade Human Rights Foundation, which grants hundreds of thousands of dollars to other gay organizations.

The annual DHRF fundraising dinner will be on Oct. 19 at the Westin Diplomat Resort & Spa in Hollywood. The recipient of this year's Humanitarian Award (sponsored by The Herald) will be Lee Brian Schrager -- national director of media and special events for Southern Wine & Spirits.

''I'm fortunate to work for a company that not only supports the gay community but supports me for supporting the gay community,'' said Schrager, one of South Florida's best-known catering managers.

Schrager has been with Southern Wine & Spirits for three years. But even before he joined the wine and spirits distributor, he says, the company was supportive of the gay community.

''When I started up the Friends of the White Party Committee, the owners of Southern sent the first check, '' Schrager said.

He said his bosses tell him: ``If it's the right thing, if it's good for the community, if it's good for our brands, let's do it.

''More important than the dollar figure, often times having the name of a major player behind you . . . you cannot put a price on that,'' Schrager said. ``It opens a lot of eyes.''

srothaus@herald.com

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Media
Viacom Hatches Gay Network
Penelope Patsuris, Forbes.com, 01.14.02, 11:39 AM ET

Ellen, you've come a long way, baby.

When the title character of the ABC sitcom Ellen came out a few years ago, it made front-page news and drove some of the show's advertisers to pull their commercials. Now the Viacom-owned networks MTV and Showtime are developing a gay- and lesbian-themed cable network, hoping to tap into an audience that was, until very recently, taboo with American marketers.

So if a single show couldn't make it, what makes these programming executives think an entire network devoted to this niche audience will fly? "The economics of this are totally different," says Wilkofsky Gruen Associates media economist Arthur Gruen. "Network shows need ratings of 9 or 10, whereas you don't need anywhere near that kind of audience reach to make a cable network work." Most cable channels draw ratings of less than a 1.

Viacom (nyse: VIA.B - news - people) says the gay channel will be supported by a mix of advertising and subscription fees, which may run from $5 to $7 a month. "Niche audiences are definitely willing to pay for programming that they can't get elsewhere," says Gruen. No launch date for the gay network has been scheduled, but Interpublic Group chief of business development Barry Linsky expects there will be an advertising market for it when it does.

"The public is more accepting of alternative lifestyles," he says, "so marketers are more comfortable reaching out to these markets." The NBC (nyse: GE - news - people) hit Will and Grace, for instance, hasn't been lacking for advertisers and has, in fact, become a key draw for the network's Thursday night "must-see TV" lineup.

Advertising in alternative lifestyle outlets, which, until this point, has primarily been in magazines like Out and The Advocate, is generally considered another way to reach people that are also part of the mass-market audience, says Linsky. "But niche advertising is a way for the marketer to demonstrate to the audience that it is attuned to that audience's particular needs."

And it's a market well worth catering to. Median income for the households of gay couples is $65,000, compared with a 1999 U.S. median income of $40,800, according to a study by the OpusComm Group in conjunction with Syracuse University's Newhouse School of Public Communications and
GSociety. Gay Americans generally have 10% more disposable income than the average American, according to Prime Access, and the population's total spending power is estimated to be $450 billion by Gay Market Express.com. That's less than the country's African-American market, but more than the
Hispanic or Asian markets.

This new marketing opportunity presents itself at a time when advertisers have been pulling back on mass-market ad spending and, instead, experimenting by trying to reach more focused targets. Viacom has an excellent track record of launching other successful niche cable networks, like VH1 and Nickelodeon, but this market is much smaller--by orders of magnitude--than the ones for music or children's programming.

Indeed, there are only an estimated 15 million or so gay Americans, so this channel will have a substantially smaller pool of viewers to draw from. And there is, of course, very little gay programming around to recycle as reruns. Showtime's gay-themed series Queer as Folk is actually one of the network's highest-rated programs, but it's unclear how many other gay-oriented shows Viacom has in its library.

So Viacom faces the challenge of building a never-before-cultivated viewership from scratch while keeping programming costs down. Can it work? Stay tuned.
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USA TODAY June 19, 2002 -FRONT PAGE
Zogby/GLCensus Partners Poll


USA TODAY Snapshot

Same-sex marriage top priority for gays.

Priorities of the gay rights, movement and percentage who ranked each highest:

The breakdown:

• 47% Legal recognition of same-sex marriages for tax, estate and insurance purposes
• 16% Equal opportunity protection in employment
• 9% Hate-crimes legislation to punish "gay bashing
• 7% Increased gay representation in government
• 5% Increased integration with rest of America



Source: Zogby/GLCensus Partners Poll April 26- 29 of 1.563 self selected respondents who identify themselves as gay, lesbian, bisexual or transgender, Website www.glcensus.org

*GLCensus is a Syracuse University, OpusComm Group and GSociety Partnership


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*Article refers to "Zogby/GLCensus Partners Poll"– Syracuse University, OpusComm Group, GSociety partnership

Marriage law becomes gay priority

Monday, May 20, 2002

By Deb Price / The Detroit News

A wonderful development in Connecticut hints at a dramatic change in the mind-set of the gay rights movement: Same-sex marriage -- considered by most gay people to be all but impossible to ever achieve only a decade ago -- is now widely viewed as both achievable and necessary to our fight to become equal citizens.
Recently, Connecticut's Legislature passed a compromise granting some marriage-like rights to gay couples and requiring a report on same-sex marriage and civil unions by next January. Republican Gov. John Rowland has promised to sign the compromise into law. It was reached as lawmakers weighed measures to create "civil unions" -- a system pioneered by Vermont in 2000 to extend all the state-level rights and responsibilities of marriage to gay couples -- or to simply allow same-sex couples to marry, as The Netherlands does.
Throughout the haggling, Connecticut's state gay rights coalition, Love Makes a Family, stressed that its ultimate goal is same-sex marriage. And it and its allies in the Legislature insisted that the compromise include a study on opening marriage to those of us who're gay.
"Including the study in the legislation made clear that our goal was marriage and that we weren't going away with the granting of this handful of rights," says coalition president Anne Stanback.
"What was interesting about the debate is that our opponents seemed to think of same-sex marriage as inevitable and that they were wanting to keep it from happening for as long as possible. But there's a general resignation (among them) that eventually it's going to happen, that this is the direction Connecticut and the world are going," she adds.
The spunkiness and determination in Stanback's voice reflect an amazing change in the self-confidence of everyday gay Americans around the marriage issue.
When Hawaii's steps toward legalizing gay marriage led to a backlash in Congress and many states in the mid-1990s, some gay-rights advocates felt the need to pooh-pooh the "slippery slope" argument by foes that we'd ultimately try to push beyond any piecemeal rights thrown our way and would be satisfied with nothing less than full marriage. But not anymore.
"Our foes kept saying 'This is a slippery slope to marriage,' and we kept nodding our heads, 'Yep,'" says Stanback, unabashedly embracing marriage as the goal, just as do the movement's two top political groups, the Human Rights Campaign and the National Gay and Lesbian Task Force.
And a Zogby/GL Census Partners Poll (released here for the first time) spotlights the strong consensus among gay Americans that marriage should be our movement's top priority. (See www.glcensus.org)

* A whopping 83 percent say gay marriage should be one of the top three goals. Nothing else comes close. Working for equal job rights is second, at 52 percent.
* Overall, 47 percent say legal recognition of same-sex marriage should be the No. 1 goal. Among lesbians, 57 percent say marriage is the top goal.
* Gay people under 25 are the most ardent about seeking marriage. That's exciting news since they can pump all their youthful energy into the issue without the psychological baggage that we older, once-in-the-closet types sometimes still carry.

"These numbers are phenomenal," exclaims attorney Evan Wolfson, who has been steering the drive for marriage for more than a decade. "Gay people now believe this is within reach, which is the necessary precursor to reaching it. And it shows that we shouldn't be dumbing down the definition of equality when we talk to non-gay people."
A crass election-year ploy last week by some members of Congress, who proposed a constitutional amendment to prohibit same-sex marriage, offers yet another prime opportunity for gay people and our allies to speak out: The protection that only marriage can provide is an essential option for all couples.
Deb Price

Deb Price's column is published on Monday. You can contact her at (202) 662-7370 or dprice@detnews.com.
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Queer as Folk named favorite show in GLBT poll


Showtime's Queer as Folk has been chosen the top show featuring gay, lesbian, bisexual, or transgendered characters in a nationwide online poll of self-identified GLBT respondents conducted by Zogby International and GLCensus (a Syracuse University, OpusComm Group, and GSociety Partnership), the group announced on Monday. Queer as Folk was chosen the favorite by 39% of the respondents. NBC's Will & Grace came in second with 22%, and NBC's ER was third with 10% of the first-place votes. Other shows receiving significant votes included HBO's Six Feet Under (8%), the WB's Buffy the Vampire Slayer (6%), and CBS's The Ellen Show (3%).

The online poll included 1,931 U.S. residents who identified themselves as gay, lesbian, bisexual, or trangendered and was conducted February 18-21.

While QAF was named favorite show, its lead character, Brian Kinney, played by Gale Harold, was voted the GLBT character portrayed most negatively. His character was followed by Sean Hayes's portrayal of Jack McFarland on Will & Grace and ER's Dr. Kerry Weaver, played by Laura Innes. "It's not surprising that Showtime's Queer as Folk came out as the favorite GLBT show despite the lead character, Brian Kinney, being voted as portraying the most negative GLBT character," said Jeff Garber of OpusComm Group in a statement. "I think the bigger surprise to the general public, but not the GLBT community, is that NBC's Will & Grace's Jack McFarland was perceived the second most negatively portrayed GLBT main character. To the general public, the character Jack is one of the most favorite for his 'over the top' performance. However, the GLBT community probably feels that McFarland's portrayal of Jack, although funny, perpetuates negative stereotypes [because he is] an unemployed, shallow man who lives off the good graces of his friends."

Eric McCormack's portrayal of Will Truman on Will & Grace was named GLBT character most positively portrayed, with Ellen DeGeneres's character, Ellen, and Hal Sparks's portrayal of Michael Novotny on Queer as Folk in a virtual tie for second. Scott Seomin, entertainment media director for the Gay and Lesbian Alliance Against Defamation, said, "Eric McCormack's portrayal of Will Truman is a revelation. This is one of the few examples of a straight actor playing gay with honesty and integrity. He does do the best job in portraying a gay man currently on television, and he deserves our community's thanks."

Among GLBT supporting characters, the favorite was Emmett Honeycutt (Peter Paige) of Queer as Folk; the least favorite, Mr. Garrison of South Park. Lindsay Peterson (Thea Gill) of Queer as Folk was chosen as representing the most positive portrayal of a GLTB supporting character, while Mr. Garrison was voted the worst portrayal. "Lesbian portrayals on prime time are beloved by the gay and lesbian community," said Seomin. "Characters such as Dr. Weaver and Lindsay Peterson are popular and scarce. Lesbian representation on television is so sparse, in fact, that our community seeks out these characters and holds them dear."

Respondents were also asked to rate the portrayal of GLBT characters in several shows on a scale of very accurate, somewhat accurate, somewhat inaccurate, and very inaccurate. Over one third (35%) of respondents chose Queer as Folk as very accurate, followed by ER (26%) and Will & Grace (26%). No show was clearly labeled as very inaccurate, although Son of a Beach led the category with 7% of the vote. The least favorite show that features a GLBT character is Comedy Central's South Park, chosen by 18% of the respondents.

Garber said the poll is probably summed up best from one of the comments from a poll respondent: "Gay people are so diverse, one show could not possibly accurately describe a gay person or the gay culture."

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USA TODAY February 22, 2002 -FRONT PAGE
Zogby/GLCensus Partners Poll


USA TODAY Snapshot

Poll: Government won't help surviving same-sex partners

Most gays and lesbians polled say they don't expect the U.S. government to help same-sex survivors
of the Sept. 11 attacks as much as heterosexual survivors.

The breakdown:

75% "Won't provide for needs to same-sex survivors"
14% "Not sure"
12% "Will provide for needs of same-sex survivors"


Source: Zogby/GLCensus Partners Poll of 1,386 self selected respondents who identity themselves as
gay, lesbian, bisexual or transgender. The poll was conducted Jan. 11 - 14

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Entertainment - Reuters

Thursday January 10 8:33 PM ET

Advertisers seen welcoming gay-oriented TV network

By Bill Berkrot

NEW YORK (Reuters) - ``Ellen'' who?

Just four years after shunning the first prime-time TV show starring an openly gay character, some of the nation's top advertisers could soon be lining up to sponsor an entire network aimed at gays and lesbians, who are increasingly seen as a lucrative niche market, according to industry analysts.

MTV Networks and Showtime, both units of media giant Viacom Inc , have been developing the gay- and lesbian-oriented network since last summer, though programming details are still in the works and no timetable has been set for the channel's debut.

News of the project led some analysts to predict that such a channel will be welcomed by advertisers looking for new niche markets to tap.

``Everyone who wants a new market will jump on the bandwagon,'' predicted Jeff Garber, president of OpusComm Group Inc., an advertising and public relations firm that targets the gay and lesbian audience for mainstream advertisers.

Demographers said the channel will have an audience with deeper pockets than the average American.

In a 2000 study, Kalorama Information market research firm estimated a total gay and lesbian purchasing power in the United States of $340 billion in 1999.

A recent consumer online survey found the median combined household income of gay couples to be $65,000, nearly 60 percent higher than the 1999 U.S. median income of $40,800.

In the survey conducted last summer by OpusComm and GSociety Inc., in conjunction with the S.I. Newhouse School at Syracuse University, more than 20 percent of the 6,351 respondents reported a total combined income of $100,000 or more -- figures likely to have advertisers scrambling for a share of the gay dollar, analysts said.

Garber said he expects to see clear changes in the way the gay population is courted, ``as the gay and lesbian economic power base becomes more widely recognized.''

In 1997, major advertisers such as Domino's Pizza, Burger King Corp. and Johnson & Johnson, temporarily withdrew their sponsorship of ABC's ``Ellen'' when, in a groundbreaking episode, the main character played by openly gay actress Ellen DeGeneres revealed she was a lesbian.

Since then, however, gay and lesbian characters have cropped up on numerous shows on both broadcast and cable networks, with little or no backlash from major sponsors.

``Over the last 10 years we've seen a dramatic increase in the desire of advertisers to market to this audience,'' said Howard Buford, founder and CEO of Prime Access Inc., an advertising and marketing company specializing in gay and lesbian and other defined audiences.

``They're finding out that there is a large amount of disposable income out there.''

SAME-SEX SELLS

When the new network debuts, it will join Toronto-based PrideVision TV, the world's first 24-hour gay, lesbian, bisexual and transgender television network, which was launched last Sept. 7.

Jason Hughes, director of sales for PrideVision TV, said most sponsors the network approaches are receptive.

Diet Pepsi, Microsoft, Warner Music, Polar Ice Vodka and Rogers AT&T Canada are already running their existing advertising on the groundbreaking station.

But Hughes said a company that makes herbal products and a clothing company were in process of producing commercials designed specifically for the gay audience, a trend he expects to increase. He declined to name the companies.

``When they see two men holding hands or two women kissing in a commercial, the community is going to respond to that,'' Hughes said. ``The community knows who supports them.''

Cathy Renna, news media director for the Gay and Lesbian Alliance Against Defamation (news - web sites) (GLAAD) said the gay community is well informed about companies deemed friendly to gays.

``We support corporations that support the community,'' Renna said, citing American Airlines as a prime example of a company that has helped the gay community.

``It's the right thing to do, and it's a really smart business decision.''

Reuters/Variety

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Breakthrough in Gay Consumerism

A live press conference with a simulcast on an interactive web site, will be held 2:00 p.m. EST, July 9, 2001 to announce tthe commencement of a major university study being conducted on Gay/Lesbian consumerism and the effect it now has on mainstream marketing.

The press conference will take place at Syracuse University, whose S.I. Newhouse School of Public Communications, in conjunction with OpusComm Group, Inc. and GSociety, Inc., are conducting this worldwide study of the Gay/Lesbian Community.

"This is the largest, most ambitious research done to date, and we are thrilled that a major, well-respected leader in research, such is Syracuse University, has partnered with us and GSociety to undertake this high profile study," says Jeffrey Garber, president of OpusComm Group, Inc. "It is a subject that has been widely overlooked in the past, and mainstream business can no longer afford to ignore the Gay/Lesbian Community and stay competitive in an oncoming economic turndown." Speaking at the press conference will be Garber, Cary Gilbert, Director of Sales for GSociety, Inc. and David Rubin, Dean of S.I. Newhouse School of Public Communications Syracuse University.

Shaw, along with the 16-member board of trustees executive committee, most recently demonstrated the University’s anti-discrimination policy by refusing the Boy Scouts of America’s their catering service for their annual Boypower Dinner, a major fundraiser held there for 17 of the past 18 years. This decision came on the heels of the Boy Scouts policy disallowing openly gay adult leaders. For further information on attending the press conference or to receive a press kit, call OpusComm Group, Inc. at (315) 637-20180. To view the Internet simulcast and participate in the interactive question and answer session, log onto www.opuscommgroup.com at 2:00 p.m., July 9, 2001.

Copyright 2001, gSociety. All rights reserved.
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Gay/Lesbian Market Loyal to Message, Not Myth
By KellyAnn Tucci

As mainstream advertisers begin dipping toes into the Gay/Lesbian oriented marketing pool, many of them unknowingly perpetuate the myths and misconceptions of homosexuality and the "lifestyle" assumptions that straight society is comfortable with.

While these advertisers have the best intentions, what needs to be addressed is why these good intentions are, in some cases, paving a rainbow road to hell. Unfortunately, many of these campaigns are blindly conceived and executed, often running the risk of alienating their targeted customer.

While the Gay/Lesbian consumer dollar has become a hot commodity among many industries, the fact still remains that advertisers, and their agencies, lack the knowledge of how to appeal to the Community. Many who have portrayed Gays and Lesbians in mainstream electronic and print media have used typical societal stereotypes and humor, entrenched in the idea that targeting them this way automatically creates brand loyalty.

So why isn't it working?

What is often lacking is the intelligence in the message itself. Just as a bikini-clad female spread across the hood of a high performance car doesn't send women flocking to the auto dealer, putting two men on a beach drinking a certain brand of beer and holding hands isn't going to create a deluge of Gay men at the coolers of convenience stores.

With proper guidance, perhaps the image of two men having that beer after building a swing set for their children in the hot sun would be much more compelling. The subtle, sensitive message, while still open to interpretation as most advertising is, speaks loudly.

So how can the Community help diffuse the myths?

Since many companies have begun targeting Gays and Lesbians in mainstream media, much of the Community has accepted a compromise: It doesn't matter what they say, as long as they spell your name right. Is it just an attempt at enticement while still smacking of middle American social acceptance? Maybe advertisers just don't know how to do it right. Perhaps now that the "closet door" is open, the Community needs to pick up the ball and run with it.

In fact, one Gay-owned advertising/PR agency has chosen, after 16 years of working with Fortune 500 mainstream advertisers, to specialize in serving as a conduit between the Gay/Lesbian Community and their clients.

"Mainstream corporations have been aware of this niche market for sometime," says Jeffrey Garber, president of OpusComm Group, Inc. "They have mainly targeted Gay publications, as not to risk offending mainstream middle America. While these publications are important, they don't cross over to mass media and may be missing a large percentage of the target market. A few have taken the next step by putting Gays and Lesbians in their campaigns, but usually as the butt of a joke. You have to understand though, this, as television has taught them, is what "sells". Mainstream viewers love and accept the Cher-loving "Just Jack", and Friend's Chandler's cross-dressing, gay father because they are not to be taken seriously.

"But to truly reach out to the Gay/Lesbian market, the right message needs to be that the Community is taken seriously. This is done by sensitively addressing pertinent issues the same way you would if you were targeting, say, the African-American market."

OpusComm Group, Inc. has partnered with Syracuse University's S.I. Newhouse School of Public Communications and GSociety, Inc. to conduct the first grand-scale accredited research into the consumer habits of the worldwide Gay/Lesbian community to educate mainstream advertisers in the delivery of a positive message to this unique niche market.

The 2001 Gay/Lesbian Consumer Census is the first major worldwide study conducted by a university recognized as a leader in academic research. The Census will be conducted online from July 9th-August 9th, 2001 at GLCensus.com.

The research itself, conducted by a team of researchers led by Professor Amy Falkner of the S.I. Newhouse School of Public Communications at Syracuse University, looks to reach beyond the scope of the U.S. Government 2000 Census.

"The U.S. Census requires people to be "out" and partnered to participate and not everyone is ready to run down the street with a rainbow flag and let the government know their details. The anonymity of the Internet will solve this problem and hopefully inspire participation so we can get a more complete picture of the Gay/Lesbian Community, including singles and couples, both in the U.S. and elsewhere in the world," says Falkner.

"On a personal level, as a lesbian and a mother, I am interested in an undertaking such as this which recognizes the depth, and I suspect, the variety of the Gay/Lesbian audience. Misconceptions about this audience abound. There is much political debate that revolves around the lifestyles of the Gay/Lesbian Community and we think this research could frame those discussions in a more accurate light. Better understanding will result in more informed discussion."

With web sites such as GayWired.com and LesbianNation.com in their family of companies, partner GSociety, Inc. also believes there is much lacking in the way of knowledge available to advertisers in targeting the Community. "We need to know whether our community's first identity is Gay/Lesbian, " says Cary Gilbert, Director of Sales for the largest Gay and Lesbian Entertainment Company. "For example, does an African-American Gay male identify as African-American and then gay, or gay and then African-American? The answers to questions like this will dramatically affect future marketing campaigns."

"GSociety recognizes the tremendous need for academic research on Gay and Lesbian consumer habits. Many studies have been conducted with a bias towards their outcome. With Syracuse University, we can be assured that the results will be clinical and objective. Society at large wants and needs to know this information, and we are excited to be a part of this groundbreaking effort," says Gilbert.

Garber adds, "this is an excellent opportunity for the Gay/Lesbian Community to not only have a voice, but a strong voice. And we're listening."

To be an anonymous participant in the survey, log onto GLCensus.com. On the site is a place to register for a personal copy of the synopsis of the results, and to win a trip to New York City or Los Angeles, including air, hotel and other amenities.

© 2001 LesbiaNation; All Rights Reserved.
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Gay Census Makes us Count!
by KellyAnn Tucci

As mainstream advertisers begin dipping toes into the Gay/Lesbian oriented marketing pool, many of them unknowingly perpetuate the myths and misconceptions of homosexuality and the “lifestyle” assumptions that straight society is comfortable with.

While these advertisers have the best intentions, what needs to be addressed is why these good intentions are, in some cases, paving a rainbow road to hell.

Unfortunately, many of these campaigns are blindly conceived and executed, often running the risk of alienating their targeted customer.

While the Gay/Lesbian consumer dollar has become a hot commodity among many industries, the fact still remains that advertisers, and their agencies, lack the knowledge of how to appeal to the Community. Many who have portrayed Gays and Lesbians in mainstream electronic and print media have used typical societal stereotypes and humor, entrenched in the idea that targeting them this way automatically creates brand loyalty.

So why isn’t it working? What is often lacking is the intelligence in the message itself. Just as a bikini-clad female spread across the hood of a high performance car doesn’t send women flocking to the auto dealer, putting two men on a beach drinking a certain brand of beer and holding hands isn’t going to create a deluge of Gay men at the coolers of convenience stores.

With proper guidance, perhaps the image of two men having that beer after building a swing set for their children in the hot sun would be much more compelling. The subtle, sensitive message, while still open to interpretation as most advertising is, speaks loudly. So how can the Community help diffuse the myths?

Since many companies have begun targeting Gays and Lesbians in mainstream media, much of the Community has accepted a compromise: It doesn’t matter what they say, as long as they spell your name right. Is it just an attempt at enticement while still smacking of middle American social acceptance? Maybe advertisers just don’t know how to do it right. Perhaps now that the “closet door” is open, the Community needs to pick up the ball and run with it.

In fact, one Gay-owned advertising/PR agency has chosen, after 16 years of working with Fortune 500 mainstream advertisers, to specialize in serving as a conduit between the Gay/Lesbian Community and their clients.

“Mainstream corporations have been aware of this niche market for sometime,” says Jeffrey Garber, president of OpusComm Group, Inc. “They have mainly targeted Gay publications, as not to risk offending mainstream middle America. While these publications are important, they don’t cross over to mass media and may be missing a large percentage of the target market. A few have taken the next step by putting Gays and Lesbians in their campaigns, but usually as the butt of a joke. You have to understand though, this, as television has taught them, is what “sells”. Mainstream viewers love and accept the Cher-loving “Just Jack”, and Friend's Chandler’s cross-dressing, gay father because they are not to be taken seriously.

“But to truly reach out to the Gay/Lesbian market, the right message needs to be that the Community is taken seriously. This is done by sensitively addressing pertinent issues the same way you would if you were targeting, say, the African-American market.”

OpusComm Group, Inc. has partnered with Syracuse University’s S.I. Newhouse School of Public Communications and GSociety, Inc. to conduct the first grand-scale accredited research into the consumer habits of the worldwide Gay/Lesbian community to educate mainstream advertisers in the delivery of a positive message to this unique niche market.

The 2001 Gay/Lesbian Consumer Census is the first major worldwide study conducted by a university recognized as a leader in academic research.

The Census will be conducted online from July 9th – August 9th, 2001 at glcensus.com The research itself, conducted by a team of researchers led by Professor Amy Falkner of the S.I. Newhouse School of Public Communications at Syracuse University, looks to reach beyond the scope of the U.S. Government 2000 Census.

“The U.S. Census requires people to be “out” and partnered to participate and not everyone is ready to run down the street with a rainbow flag and let the government know their details. The anonymity of the Internet will solve this problem and hopefully inspire participation so we can get a more complete picture of the Gay/Lesbian Community, including singles and couples, both in the U.S. and elsewhere in the world,” says Falkner.

“On a personal level, as a lesbian and a mother, I am interested in an undertaking such as this which recognizes the depth, and I suspect, the variety of the Gay/Lesbian audience. Misconceptions about this audience abound. There is much political debate that revolves around the lifestyles of the Gay/Lesbian Community and we think this research could frame those discussions in a more accurate light. Better understanding will result in more informed discussion.” With web sites such as GayWired.com and LesbianNation.com in their family of companies, partner GSociety, Inc. also believes there is much lacking in the way of knowledge available to advertisers in targeting the Community. “We need to know whether our community’s first identity is Gay/Lesbian, “ says Cary Gilbert, Director of Sales for the largest Gay and Lesbian Entertainment Company. “For example, does an African-American Gay male identify as African-American and then gay, or gay and then African-American? The answers to questions like this will dramatically affect future marketing campaigns.”

“GSociety recognizes the tremendous need for academic research on Gay and Lesbian consumer habits. Many studies have been conducted with a bias towards their outcome. With Syracuse University, we can be assured that the results will be clinical and objective. Society at large wants and needs to know this information, and we are excited to be a part of this groundbreaking effort,” says Gilbert.

Garber adds, “this is an excellent opportunity for the Gay/Lesbian Community to not only have a voice, but a strong voice. And we’re listening.”

Stand Up and Be Counted

Syracuse, New York – July 9, 2001 – Mainstream advertisers and ad agencies are reaching out to the gay/lesbian community for participation in the first online 2001 Gay/Lesbian Consumer Online Census taking place through August 20th, 2001.

The Census is the first grand-scale research into the consumer habits of the worldwide Gay/Lesbian community to be conducted by a leading university (Syracuse University), in an effort to become a tool to educate mainstream advertisers who don’t have a clear handle on the power of the Gay/Lesbian consumer, a unique niche market.

Gays and Lesbians are encouraged to not only “Stand Up and Be Counted”, but spread the word through the rest of the Community – one whose consumer clout has widely been ignored in the past - and share the opportunity to get pertinent information to advertisers and marketers about positive print and electronic media issues.

To be an anonymous participant in the survey, log onto www.glcensus.org. On the site is a place to register for a personal copy of the synopsis of the results, and to win a trip to New York City or Los Angeles, including air, hotel and other amenities.

The Census is the combined effort of three partners:

OpusComm Group, Inc., a gay-owned advertising/PR agency with over sixteen years mainstream experience, now specializing in consultation of sensitivity issues and market plan development for all types of advertisers targeting the Gay/Lesbian Community in the mainstream media.

The S.I. Newhouse School of Public Communications at Syracuse University, one of the world’s leading academic and research institutions in the field of communications, which is leading the development and result analysis of the Census.

GSociety, Inc., a media/entertainment company whose reach and distribution channels target gays and lesbians around the world, featuring powerful e-commerce and travel services. The company’s Internet portals feature GayWired.com and LesbianNation.com.

For further information on the 2001 Gay/Lesbian Consumer Online Census contact OpusComm Group, Inc. at (315)422-6250 or at www.opuscommgroup.com.

Copyright 2001, gSociety. All rights reserved.
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Gay tourism sustains Fort Lauderdale through tough economic times
By Scott Wyman Staff Writer Posted November 23 2001

A gentle breeze is blowing through the palms, and the autumn sun glistens against waves. It's a postcard-perfect afternoon along Fort Lauderdale's beach, or at least it should be.

Only small clusters of people are scattered across the beach from the Spring Break haunts near Las Olas Boulevard past the restaurants and hotels up State Road A1A, bad news for an area so beholden to tourism. The one exception is at Sebastian Street, a mecca for gays in search of sun, sand and surf.

The strip of beach around the lifeguard stand is packed with throngs of men in body-hugging Speedos. The telltale signs of tourists are everywhere here -- accents, talk of vacation plans, and of course, that pale white skin in desperate need of a tan.

Gay tourism is the one part of the area's travel industry unscathed by the terrorist attacks on the nation two months ago.

While major hotels throughout Broward County struggle to fill their rooms and persuade people it's safe to travel again, gay resorts and guesthouses remain packed. The resiliency of gay travel coupled with the handful of conventions since Sept. 11 are all that have prevented the collapse of the area's tourism market, according to county tourism officials.

"Sure I was shell-shocked after the 11th, but then I said, `No, I'm going to do this,'" said Richard Gullion, a church music director from Cleveland who celebrated his 37th birthday earlier this month at one of Fort Lauderdale's gay guesthouses. "People are reluctant to travel, but you have to do it at some point."

Overall hotel occupancy in Broward is down 17 percent from last year, and it's not expected to get better soon. Reservations for the holidays and for the prime tourism period of January through March are expected to be 15 percent lower.

Business as usual

The solid performances posted at the gay resorts, though, show no signs of letting up. Many are already booked for the holidays.

The Coral Reef Guesthouse reports October business was up 38 percent, and its November reservations are already ahead of last year's by the same percent. At the Royal Palms, the owner sent one customer planning a Thanksgiving vacation to the nearby Worthington because he was sold out.

And while mainstream hotels are offering huge discounts and are rolling back 2002 rate increases to entice customers, the gay resorts are sticking with their pricing plans. Coral Reef and Venice Beach Guest Quarters also are moving ahead with expansion plans.

Bill Barnish, co-owner of the Cabanas Guesthouse in Wilton Manors, was worried in the days following the September attack. Cabanas opened last year and had not built the continued patronage that rival resorts have, so he did not know what his fate would be. But December is 90 percent full and Christmas is booked completely.

"People know Fort Lauderdale," Barnish said. "It says it all in its name. People feel safe coming here."

`The gay dollar'

Nicki Grossman, president of the Greater Fort Lauderdale Convention & Visitors Bureau, said the drawing power of the gay resorts has prevented Broward's tourism base from suffering a much more sweeping downturn on the scale seen statewide. Hotel occupancy across Florida is down 40 percent, she said.

Owners of the gay resorts credit their stability to a variety of cultural factors.

Most gays and lesbians do not have children and may not share the same degree of concern about travel that parents with small children would have. The hoteliers also said many of their customers are savvy travelers because they do it so frequently and have solid incomes so they can weather tight economic times.

"The gay dollar is strong and always has been," said Jason Smith, owner of the Worthington. "Everyone felt the impact of Sept. 11, but it is not going to stop gay tourism."

Jeff Garber, president of OpusComm Group, a New York-based company that specializes in marketing to the gay community, said the differences between gay travel and the overall market also relate to an expanded sense of family within the gay community. As many people turn to their immediate family in a time of crisis, gays may rely on a broader sense of family that includes being with friends and in a community where they feel most comfortable, he said.

Fort Lauderdale has increasingly become viewed as one of the nation's leading gay resort destinations. There are more than 30 hotels catering to the gay and lesbian market, and the hotel industry estimates that 555,000 gay and lesbian tourists visited the area last year and spent more than $500 million.

Most of the gay-oriented hotels are small, guesthouse-style places. Prices can range up to more than $250 a night for a room during the winter season, and their locations are scattered across Fort Lauderdale's beach and from Wilton Manors to Dania Beach.

Division across nation

The split between the gay and straight tourism market is being seen nationally.

A survey by the gay travel magazine Out & About said 87 percent of its respondents had traveled since Sept. 11 or planned to do so soon. Another survey by Passport magazine found that 94 percent said they intended to stick with travel plans despite current events.

The healthy state of Fort Lauderdale's gay tourism comes despite only a minimal increase in county marketing directly targeted toward gays and lesbians. There's been nothing similar to the parade that accompanied this month's pilots convention or the jazz band that greeted travelers at the airport a month ago.

Marketing efforts

About $1,000 of the $500,000 that county commissioners gave tourism officials for additional advertising after Sept. 11 has gone to buy ads in gay publications.

Overall, about $200,000 of Broward's $2 million tourism advertising budget is spent in the gay market and is partially paid for by the hoteliers. The visitors bureau's Rolling out the Rainbow Carpet ad campaign runs in national gay publications such as the Advocate as well as regional papers and magazines.

Grossman has faced pressure from the County Commission to increase the amount of money she spends in publications and radio stations geared to blacks, but she has not been pushed to spend more to lure gay tourists. Grossman said she prefers to direct the extra ad dollars at reinvigorating the broader market.

Others question that strategy.

Fort Lauderdale has the most significant and concerted travel ad campaign in the gay weekly papers published across the nation by Window Media, according to its advertising sales director, Peter Jackson. But he said he expects others will follow suit.

Natural attractions

The latest issue of the Advocate featured a two-page color ad for Key West. Two weeks earlier, the magazine had major ads for the French coast, the Aspen Gay & Lesbian Ski Weekend in Colorado and all-gay cruise offerings from the Atlantis and Olivia travel companies in addition to a full-page ad for Fort Lauderdale.

OpusComm Group's Garber said he doubts if any marketing effort can change people's attitudes about flying and travel. Marketing money can better be spent on drawing more of those who are willing to travel, he said.

Owners of Fort Lauderdale's gay resorts, though, said they are satisfied with the marketing effort. The area's beach, nightlife and gay-friendly atmosphere will draw their crowds so the county should focus on selling the area in general, they said.

"Most gay people are not going to sit back," said Jeff Boss, co-owner of the Coral Reef Guesthouse. "We have the ability to jumpstart the economy because we can pick up and go."

Scott Wyman can be reached at swyman@sun-sentinel.com or 954-356-4511.
Copyright © 2001, South Florida Sun-Sentinel
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Gays More Affluent, More Likely to Vote Than Other Americans, Survey Says

By MATTHEW VALIA
©2001 DiversityInc.com
Oct, 15, 2001

Gays and lesbians are more affluent and more likely to vote than heterosexual Americans, according to a new online poll.

The online survey, a Syracuse University, OpusComm Group, GSociety Study which polled 6,351 respondents in July and August, also profiled gay and lesbian entertainment spending as well as trends in occupations and self-identification in terms of race and sexual orientation.

Nearly nine of 10 respondents reported they were registered voters, the study concluded and 79.8 percent said they voted in the 2000 presidential election, compared to the national average of 51.2 percent, according to Curtis Gans, director of the Committee for the Study of the American Electorate.

"We are seeing among our respondents significantly more registered voters and a higher voter turnout in the gay and lesbian population than in the U.S. population as a whole," said Jeff Garber, president of OpusComm, the Syracuse N.Y-based public relations firm that partnered the study.

"I think we will find more and more political figures going for the vote," said Amy Falkner, professor of advertising at the Syracuse University’s S.I. Newhouse School of Communication. "Judging from these numbers, it’s advantageous to the candidate to be gay-friendly these days."

Following the voting trend, the poll also showed the income of gays and lesbians was higher then the national average. The median combined income of self-identified gay couples reported was $65,000, nearly 60 percent higher than the national average of $42,148, according to 2000 census data.

With a higher purchasing power than the average American household, the gay and lesbian population represents an important emerging market that companies and corporations need to seek, Garber said.

"Money talks, the same in politics as in business," Garber said. "As the gay and lesbian economic power base becomes more widely recognized, we are sure to see many subtle and not-so-subtle changes in the way the gay population is courted."

"A few major corporations are beginning to reap the rewards as pioneers in this market," Falkner said. Gay and lesbian advertising is moving "out of the closet and into the mainstream market."

Subaru and American Airlines are on the forefront of actively advertising directly to the gay and lesbian market, Garber said.

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Spending by gays, lesbians is focus of online survey
By WILLIAM KATES
Associated Press
7/10/01

SYRACUSE - Often overlooked by mainstream advertisers, homosexual consumers now have an opportunity to show their market clout by participating in a comprehensive worldwide online survey that began Monday, researchers said.

"This is a chance for gays and lesbians to provide a more accurate picture of who we are as a community and what we are all about in our many different forms," said Cathy Renna, a spokeswoman for the Gay and Lesbian Alliance Against Defamation, a nationwide media advocacy group.

The 2001 Gay/Lesbian Consumer Online Census is being conducted by Syracuse University's S.I. Newhouse School of Public Communications in partnership with GSociety Inc., a media and entertainment company that operates two of the Internet's most targeted gay Web sites, GayWired.com and LesbianNation.com.

"Gay and lesbian consumers are very much different from other consumers. It is a specialty market just like advertisers would gear their products toward the African-American or Hispanic market sectors," said Jeffrey S. Garber, whose marketing firm, OpusComm Group, is involved in the survey.

In the last decade, a growing number of major U.S. companies have moved gay and lesbian advertising into the mainstream market as acceptance of homosexuality has grown in society and in the workplace, Renna said.

"The challenge, though, is that the gay-lesbian-bisexual-transgender community is a diverse community that crosses class, race, gender and age lines. It has been hard to pin down," she said.

Numerous other studies of homosexual consumers have been done, although most have been smaller scale, less comprehensive or more narrowly focused, said Robert Witeck of Witeck-Combs Communications, a Washington, D.C., firm that specializes in gay and lesbian marketing.

Witeck cautioned that the survey still will not provide a complete picture of homosexual consumers because of the way it will be conducted. Rather than rely on pollsters contacting respondents, they must rely on gays and lesbians voluntarily submitting answers.

"Nevertheless, I'm in favor of doing it because it is asking people about their backgrounds, their attitudes, their purchasing behavior," Witeck said. "We need more data. It's basic Marketing 101: Who are my customers?"

The survey will cover a wide range of demographic material, as well as consumer categories such as buying preferences in the areas of cars, computers, clothing, medical needs, personal care, sports and fitness, travel and entertainment.

Researchers hope to present highlights of the survey in mid-September.
Copyright © 1999 - 2001 The Buffalo NewsTM

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Survey directed to gays, lesbians
Syracuse University helps create questionnaire for the Internet.
Tuesday, July 10, 2001
By Juliana Gittler


Jeffrey Garber of Syracuse started his public relations company, OpusComm, to help businesses market to the gay and lesbian community.

But despite a few assumptions and bare bones facts, he found no real information existed to show the potential from this market segment.

That convinced Garber, with 16 years in marketing, to team up with Syracuse University and the gay entertainment services company GSociety to create an Internet survey directed to gays and lesbians around the world.

The survey is intended to question primarily wired people who consider themselves gay, whether married, single, with children or not.

"We're hoping that because of the anonymity the Web provides, people who might not ordinarily participate in a survey like this will," said Beth Barnes, assistant dean for professional graduate studies at SU.

The survey began this week at www.glcensus.org and will last a month. The results, due out in September, will form the 2001 Gay/Lesbian Consumer Online Census.

The survey was officially launched Monday at Syracuse University through a Webcast on the Internet, with questions e-mailed from viewers across North America.

The survey's creators said it can't be considered comprehensive because it doesn't poll a random sample from a known population. But, it will provide some of the only information available to date specifically about gay consumers.

"It's certainly not a random sample," Barnes said. "It's going to be, finally, some hard numbers. Better numbers than anybody's had before."

Organizers think the survey will offer a glimpse of more than spending habits. They hope the survey will show real facts about the homosexual community, about income, age, demographics and areas that haven't been addressed before, such as family composition. That can help counter the gay stereotype of being childless, young, educated, wealthy and urban-dwelling.

Advertisers who have tried to target a gay audience, using these stereotypes, have alienated more people than they attracted.

"We're hoping it's going to be an eye-opener for everyone," Garber said. "It's exciting because it's new and about something controversial."

The study is also designed to show how gays and lesbians define themselves - as gay and parents, or gay and black, or simply as gay.

"The gay community has a pent up desire to communicate who they are," Garber said. "We want the community to identify (itself)."

The survey slogan is "Stand up and be counted."

The survey was created by Barnes and Amy P. Falkner, an assistant professor at S.I. Newhouse School of Public Communications at Syracuse University, who will also tabulate and study the results.

"This is the first time that an academic institution has taken on this topic," said Cary Gilbert, director of GSociety. "With Syracuse University, we can be assured that the results will be clinical and objective."

Respondents - who will be recorded by their ZIP code or country code if outside North America - can win prizes for completing the survey.

Calling it a census reflects the shortcomings of the national U.S. census, which did not include a question about sexual orientation.

"That was a bone of contention in our community," Gilbert said.

The organizers hope the 500,000 visitors a month to GSociety's Web sites will link to the survey. But they can't predict how many people will respond.

In addition to its Web portals, GSociety produces travel guide books and an entertainment and music network. About 500,000 visitors a month from all 50 states and 166 countries access its Web sites.

Garber attributes this to the Internet's role connecting gays and lesbians who might be isolated in small towns or not public about their sexual orientation.

The survey is designed with some open-ended questions to allow respondents a chance to say things in their own way.

The survey also will show businesses that marketing to gays and lesbians can be done through mainstream media.

"Mainstream corporations have been aware of this niche market for some time," Garber said. "They have mainly targeted gay publications, as not to risk offending mainstream middle America. While these publications are important, they don't cross over to mass media and may be missing a large percentage of the target market."

In its core, the survey is designed to help businesses with marketing.

"Major companies are looking for ways to increase their market share," Garber said. "They need to identify who they've overlooked as far as consumers."

© 2001 The Syracuse Newspapers. Used with permission.
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Overlooking Gay Consumers Could Prove Costly for Top Corporations
By T.J. DEGROAT
April 19, 2001


Corporate America’s marketing executives have aggressively targeted African Americans, Latinos and Asian Americans, but until recently one lucrative segment has been ignored: gays and lesbians.

"There has been a lot of noise during the past year and a half about this emerging market, so companies identify that there is an opportunity," said Jeff Garber, co-founder of OpusCommGroup Inc., a communications and marketing firm. "But they’re not quite sure if their product is going to appeal to the gay/lesbian segment and if so, how to market the product."

Garber and co-founder Dan Fedrizzi have helped clients ranging from Fortune 500 companies to non-profits tap into the gay community’s buying power, which surpassed $340 billion in 1999 and is expected to hit $444 billion by 2004, according to a study by MarketResearch.com.

The Syracuse, N.Y. company has served mainstream clients for more than 15 years and now aims to act as a liaison between the gay community and the heterosexual-dominated business world.

OpusCommGroup’s main goal is to devise online and offline campaigns that will help companies that haven’t been able to effectively target the gay segment.

"The new challenge is to demonstrate to a major player like an American Express how to approach this unique market effectively and have substantial impact on their bottom line," Garber said. "If corporate America hears only about gay-oriented products being target marketed we are guilty of perpetuating the marketing stereotype that if you don't have a gay-specific product you don't advertise to them."

Corporate America can create brand loyalty without marketing a gay-specific product, Garber said.

"Arm and Hammer Baking Soda has reinvented multiple uses for the product, but the product has remained the same," he said. "They came up with new applications for the same product. That is the key."

Most gays and lesbians will go out of their way to buy products that advertise to their niche, Garber said.

©2001 DiversityInc.com
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A snapshot of gay and lesbian lives

From The Advocate, November 16, 2001

Census 2000 may have gathered information on self-identified same-sex partners, but a broader picture of gay and lesbian citizens remains elusive—except when it comes to their profiles as consumers. The latest comprehensive data on these consumers comes from a joint study by marketing firms and Syracuse University, and its results both confirm some previous assumptions and reveal a remarkable trend toward “nesting”—individuals having partners or children.

Jeff Garber, president of marketing company OpusComm—which cosponsored the study with the gay Web company GSociety—says marketing is itself a form of activism: “Having our presence acknowledged in advertising campaigns has increased awareness and promoted more acceptance [of gay people] in society at large.” He added, “It’s a win-win situation if advertisers can create advertising [that’s] respectful and recognizes the wonderfully diverse community that we are.”



Conducted via the Internet, the survey of 6,351 mostly openly gay people (only 4.6% were still closeted) validated some expectations: Almost nine out of 10 respondents had attended college, over 20% having advanced degrees. Median household income was $65,000 (compared with $40,800 for all U.S. households). Nine out of 10 were registered voters, of whom 80% voted in the 2000 presidential election.

More than half were in committed partnerships (58% of lesbians and 43% of gay men), and almost 13% of all respondents reported having children in the home—a remarkable figure, considering that just 29.6% of all U.S. households include children under 18. People are starting to recognize that there’s an increasing number of gay families,” said Amy Falkner, the study’s coauthor and lead researcher. “But I don’t think anyone was aware that there’s a real gender disparity there”—about 78% of those rearing children were women.



The importance of sexual identity among this self-selected group was also apparent: Overall, 81.4% said they identified more strongly with their sexual orientation than with their ethnicity. The flip side to that finding was the sparsity of African-American respondents—making up 3.4% of the total, compared with 12.3% of the U.S. population. Of the African-American respondents, 63% said they identified more strongly with their ethnicity than their sexual orientation. Falkner declined to comment on that finding.



GLBT people out on the Web

The 6,000-plus participants in a Web survey provide a portrait of the GLBT people online: Most identify as gay or lesbian and are out in their daily life; among those with partners, more than a quarter have been together seven or more years. Racially, they are overwhelmingly white; 8.3% identified as Hispanic, an identity that crosses racial boundaries.

Results from the 2001 Gay/Lesbian Consumer Online Census, a Syracuse University, OpusComm Group, GSociety study

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Survey details gay, lesbian spending habits
By WILLIAM KATES
Associated Press Writer
October 19, 2001, 4:44 AM EDT


SYRACUSE, N.Y. -- An online survey has put a face on America's gay and lesbian consumers, and it is a surprisingly familiar face, according to researchers. However, at least one gay rights advocacy group cautioned that the results actually may mask the true identity of America's gay and lesbian community.

The study suggested gay and lesbian consumers are typically affluent, well-educated professionals, highly involved in politics and have money to spend, especially for products and services from companies seen as gay-friendly.

"Some of the findings may not be startling--these ideas have been bantered about and hypothesized but never confirmed," said Jeffrey Garber, president of OpusComm Group, one of three partners involved in the "2001 Gay/Lesbian Consumer Online Census."

"Now we actually have statistics to certify what we believed. That's the breakthrough," Garber said.

The Internet-based survey was designed to poll gay men and lesbians about their education, jobs, spending practices and politics and make that information available to advertisers. Nearly 6,000 U.S. respondents completed the 40-minute long survey.

Chief among the survey's findings was that gay couples have a median combined household income of $65,000, compared to the overall 1999 U.S. median income of $40,800.

Betsy Gressler, a spokeswoman for the Washington, D.C.-based National Gay and Lesbian Task Force, said she had reservations about the results of the survey.

"I think it is wrong to project these findings on the entire gay and lesbian community. By its very definition, this was a consumer survey and those were the individuals who responded," Gressler said.

"It is to their (the researchers) advantage to say the gay and lesbian community is made up of affluent professionals because that's who marketing officials are trying to attract," she said.

There have been numerous studies previously done on gay and lesbian consumers but most have been smaller scale, less comprehensive or narrowly focused, said Cathy Renna, spokeswoman for the Gay and Lesbian Alliance Against Defamation, a nationwide media advocacy group.

Meanwhile, over the past decade, a growing number of major U.S. companies have moved gay and lesbian advertising into the mainstream market as acceptance of homosexuality has grown in society and in the workplace, Renna said.

However, the gay-lesbian-bisexual-transgender community is a diverse community that crosses class, race, gender and age lines and it has been hard to pin down, she said.

Although familiar with the survey, Renna had not yet reviewed the results and said she could not comment on the findings.

According to the survey, nearly one-fifth of the respondents were employed in the fields of either computer/technology or education. Additionally, nearly nine of 10 respondents were registered to vote while nearly 90 percent said they had attended college.

"Everyone thought there were a lot of well-educated, highly paid gay and lesbian people out there, but until this survey we couldn't put a number on it. Now, we can, and the numbers are impressive," said Cary Gilbert, vice president of GSociety, a media and entertainment company that operates two of the Internet's most targeted gay websites, GayWired.com and LesbianNation.com.

"You will be seeing many more large corporations `coming out' as friendly to gays, once they see what a positive image in the gay community can do for sales," said Gilbert, whose company was a survey sponsor along with Syracuse University's S.I. Newhouse School of Communications.

Gressler was concerned that by calling the study a census, it would create a false impression that it was a comprehensive accounting of all gays and lesbians. She noted that only those with computers, who knew how to use computers and had 40 minutes to answer the questions participated.

"The population selected is skewed so it is not representative of the entire population," she said.

Copyright © 2001, The Associated Press
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Survey looks at gay, lesbian consumers

Online census was done to create a profile to guide advertisers.
Tuesday, October 16, 2001
By Juliana Gittler


In the largest survey of its kind, the 2001 Gay-Lesbian Consumer Online Census debunked some myths, substantiated others and helped to identify the purchasing habits of gays and lesbians nationwide.

"Gay men and lesbians collectively are an important consumer constituency," said Jeffrey Garber, president of OpusComm Group of Syracuse, one of three partners in the survey. "The (survey results) will become one of the primary tools used to educate mainstream advertisers about this unique and widely ignored market."

The online survey polled more than 6,000 people - primarily gays and lesbians but also bisexual and transgendered individuals - over a month about their consumer habits and personal beliefs. It took respondants about 40 minutes to complete the survey.

The main purpose was to create a consumer profile to guide advertisers, but it also examined how gays and lesbians view themselves and their lives. Among the findings:

The median combined household income of gay couples - $65,000 - is nearly 60 percent higher than the U.S. median income of $40,800.

Half the respondents said they are in a committed relationship; 58 percent for women and 43 percent for men. Generally, the men were in a relationship longer than women.

Thirteen percent of respondents have children under 18 living at home, compared with about 30 percent of all U.S. households according to the U.S. Census.

Nearly nine of 10 respondents are registered to vote; 69 percent are registered Democrats. Nearly 90 percent have attended college.

Eight out of 10 respondents identified first with being gay rather than by race or ethnicity. The number was lower among African-American respondents, where 36 percent identified with being gay before being black.

Ninety percent of respondents reported they are openly gay to their friends; 80 percent to family; and 65 percent say their sexual identity is known at work.

The information about income and group identification are of particular note, the survey creators said.

"We've always surmised that gay purchasing power is a force to be reckoned with," Garber said. "What was needed was a yardstick to accurately measure the impact of gay and lesbian consumerism."

More than a fifth of respondents reported a combined income of $100,000 or more. Nearly 60 percent of male respondents and 46 percent of female reported a combined annual income higher than $60,000.

"Advertisers are taking notice," said Amy P. Falkner, an assistant professor at S.I. Newhouse School of Public Communications at Syracuse University, who helped write the survey and study the results. "Advertising in both gay and mainstream publications will become more gay-friendly as retailers and service providers target the gay and lesbian market."

The survey was created in a partnership between SU, OpusComm and GSociety, the largest online gay entertainment site. The purpose was to gauge the education levels, jobs, spending power and practice and politics of the gay and lesbian population in the nation and around the world.

The survey is limited in that it uses a self-selecting population. Respondents chose to take the survey online, rather than being randomly selected.

"It's not projectable, but no other survey is," Falkner said. "We don't know how big the (gay) population is."

The survey was large enough that the results can be taken as representative, but "it's still just a snapshot," Falkner said.

The study concluded there is a strong tendency among gays and lesbians to buy products or services from companies that are viewed as gay-friendly. The survey is designed to show companies the potential of the market they may be missing.

"Money talks - the same in politics as in business," Garber said. "As the gay and lesbian economic power base becomes more widely recognized, we are sure to see many subtle and not-so-subtle changes in the way the gay population is courted."

© 2001 The Post-Standard. Used with permission.
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Gay Purchasing Power A Significant Force, Major Study Reveals
Press Release
October 13, 2001


Syracuse, New York – The median combined household income of gay couples is $65,000, nearly 60 percent fifty percent higher than the 1999 U.S. median income of $40,800, a first-of-its-kind study reveals. Advertisers are taking notice. “We’ve always surmised that gay purchasing power is a force to be reckoned with,” says Jeffrey Garber, founder of the project study. “What was needed was a yardstick to accurately measure the impact of gay and lesbian consumerism.”

Garber, president of OpusComm Group, Inc., in conjunction with the S.I. Newhouse School at Syracuse University and media/entertainment company GSociety, Inc., has developed the first comprehensive and in-depth census of the economics and buying habits of the gay and lesbian market.

The Internet-based census was designed to poll gay men and lesbians about their education, jobs, spending practices, and politics, and make that information available to advertisers. “Gay men and lesbians collectively are an important consumer constituency,“ according to Garber. “The 2001 Gay/Lesbian Consumer Online Census will become one of the primary tools used to educate mainstream advertisers about this unique and widely ignored niche market.”

“A few major corporations are beginning to reap the rewards as pioneers in this market,” says Syracuse University Professor Amy Falkner, expert in targeted advertising and how different groups use the Internet. “Gay and lesbian advertising is moving “out of the closet” and into the mainstream market.”

Nearly 6,000 U.S. respondents completed the 40 minute long census.

The study reveals a significantly higher median income for gay households than the U.S. median. More than a fifth of respondents reported a total combined income of $100,000 or more. Nearly 60 percent of gay male households and 46 percent of lesbian households showed a combined income in excess of $60,000.

“This means well-heeled gay and lesbian couples, sharing two incomes and generally without the expense of raising children (13 percent of Gay/Lesbian couples have children under 18 years of age living at home), can plan to be actively courted in the near future by industry and services anxious to open up this “new” market,” says Falkner.

In findings destined to change the way advertisers cozy up to the affluent gay and lesbian market, the study reveals a strong tendency among this group to buy products or services from companies they know to be gay-friendly.

“You’ll be seeing many more large corporations “coming out” as friendly to gays, once they see what a positive image in the gay community can do for sales,” explains Cary Gilbert, president of gay entertainment/media company GSociety, Inc. “It isn’t being deceptive or devious on the company’s part. Instead it’s a matter of taking the opportunity to be open and positive about their policies and goals concerning the gay population. That recognizing gay clients has a positive effect on the bottom line is a side benefit — and a compelling one.”

Nearly 9 out of 10 census respondents are registered voters, and 79.8 percent of them voted in the 2000 presidential election, as compared to 49 percent of the general public who voted in the 1996 election, according to the Clerk of the U.S. Congress. The great majority — 68.8 percent — are registered Democrats.

“Money talks, the same in politics as in business,” Garber says. “As the gay and lesbian economic power base becomes more widely recognized, we are sure to see many subtle and not-so-subtle changes in the way the gay population is courted.”

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Gay purchasing power reaches new high
by Beth Shapiro
365Gay.com

SYRACUSE, New York -- The median combined household income of American gay couples is $65,000, nearly 60 percent higher than the 1999 U.S. average income of $40,800, a first-of-its-kind study reveals.

OpusComm Group, Inc., in conjunction with the S.I. Newhouse School at Syracuse University and media/entertainment company GSociety, Inc., has developed what it says is the first comprehensive and in-depth census of the economics and buying habits of the gay and lesbian market.

Jeffrey Garber, president of OpusComm said, "We've always surmised that gay purchasing power is a force to be reckoned with. What was needed was a yardstick to accurately measure the impact of gay and lesbian consumerism."

The survey, an Internet-based census was designed to poll gay men and lesbians about their education, jobs, spending practices and politics, and make that information available to advertisers.

"Gay men and lesbians collectively are an important consumer constituency," according to Garber. "The 2001 Gay/Lesbian Consumer Online Census will become one of the primary tools used to educate mainstream advertisers about this unique and widely ignored niche market."

"A few major corporations are beginning to reap the rewards as pioneers in this market," says Syracuse University Professor Amy Falkner, expert in targeted advertising and how different groups use the Internet. "Gay and lesbian advertising is moving 'out of the closet' and into the mainstream market."

Nearly 6,000 U.S. respondents completed the 40-minute-long census.

The study reveals a significantly higher median income for gay households than the U.S. median. More than a fifth of respondents reported a total combined income of $100,000 or more. Nearly 60 percent of gay male households and 46 percent of lesbian households showed a combined income in excess of $60,000.

"This means well-heeled gay and lesbian couples, sharing two incomes and generally without the expense of raising children (13 percent of gay/lesbian couples have children under 18 years of age living at home), can plan to be actively courted in the near future by industry and services anxious to open up this new market," says Falkner.

In findings destined to change the way advertisers cozy up to the affluent gay and lesbian market, the study reveals a strong tendency among this group to buy products or services from companies they know to be gay-friendly.

"You'll be seeing many more large corporations 'coming out' as friendly to gays, once they see what a positive image in the gay community can do for sales," explains Cary Gilbert, president of GSociety, Inc.

For more national, Canadian and international news, visit 365Gay.com.
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